Reviews of local pros in Pinellas Park, Florida

They never applied for AC permit and inspector was waiting on them . They never showed, they also cut off the exit to my garbage bin .
Mercedes the manager has ghosted me , she was either sick left early or on vacation the 15 times I called. AC unit installation is not listed is concerning.for 12000.00 it was highway robbery.

I should say at the time of review I have only gotten an estimate so far, but Mike was a huge help. He answered all of my questions thoroughly and was honest in his advice even when it meant guiding me away from what would be more money for Heatwave.

Dan called me for annual service. Dan obviously is not aware that 2 years ago one of their service people came out and in about 2 hours “cleaned “ my a.c. , charged me $800 + dollars and left. Tried to call the manager several times but she would never respond. BAD COMPANY! AVOID THEM!

November 18, 2025
Just saw the company response that they have no record of me as a customer . MOST INTERESTING since you have called me four times in the last two years to
perform yearly service. One of the most most recent calls from Mercedes who dodged my calls to discuss the overcharge and lack of service. When I called back a week or so to respond to your most recent follow up , again, she was not in the office.
It seems that in addition to poor service and overcharging you are also disingenuous. ( That means untruthful.)
It is my estimation that your company provides poor service, overcharges and does not behave in a professional or ethical manner. It would seem I need not ask you to stop calling me to perform service since YOU HAVE NO RECORD OF ME AS A CUSTOMER.

We had a great experience working with Heatwave to replace our boiler. Thanks to their excellent work, our property now has an efficient heating system. We’re very pleased with the quality of service they provided and glad we chose to work with them.

My experience with Heatwave started out great, but when I called them back to cut my drain caps in my front yard down I’ve had nothing but times and no shows. These people are a joke. You pay big money but when need them you correct something they do nothing but tell lies!

The replacement of our boiler by Heatwave was effortless. The crew did an incredible job installing the new system; as a result, our residence now features a heating system of the highest caliber. We are ecstatic that we decided to work with them! I am extremely satisfied with their service.

I had a very thorough explanation of my problem by Mike (the tech). He was very knowledgeable and he explained the challenges of the job, what the “fixes” were and approximate cost. He was to call me back the Monday before Thanksgiving to set up an appointment with my son. He did not call me yet.

Our AC unit was making loud noises and barely cooling. The technician found the issue within minutes and fixed it on the spot. He explained what caused the problem and how to avoid it in the future. System is now quiet and working perfectly.

The crew was friendly, respectful, and highly skilled. They kept the workspace clean and ensured everything was functioning safely and efficiently. I couldn’t be happier with the results.

MK did a wonderful and amazing job with my electrical Inspection. He educated me on what was needed for my house so that it’s safe and up to date with coding. He also did a wonderful job installing new outlets inside my home in order to remove older outlets that were not up to date. Awesome work, very kind, and professional!

I’ve used this HVAC company multiple times. Service quality has been consistent each visit. Technicians are friendly and knowledgeable. Occasionally, appointment availability is limited. Otherwise, a reliable choice.

Top-quality service with fair pricing. The team was organized, efficient, and respectful of my home. I highly recommend them for anyone needing dependable service.

I appreciated how respectful they were of my time and home. They arrived during the scheduled window, wore protective covers, and cleaned up before leaving. The repair was done correctly the first time. Hard to find service this dependable nowadays.

So far I’ve interacted with Mike, Riley, & Harry to inspect and figure out the best option with a few electrical needs I have. They have put in the effort to fully understand what my needs were considering the budget I have. They worked with me to also build out a recommended order of operation based on priority for future projects. I’ve been in sales most of my life and I can easily spot out alternative agendas and to this point they seem to be legitimately customer focused. I can’t say that about everyone else, so it’s not easy to find contractors in different fields that you can trust. Based on the professional interactions so far, I imagine the upcoming service appointment will 5-star as well and they will have earned a customer for future projects as long as I’m in the service area.

***UPDATE - the work was all done and the San level of service was there. Mike and Hector were able to take everything we discussed prior and delivered a perfect install on somewhat of a custom job with a couple of challenges they worked around. I have a bunch of future projects in their arena that I will definitely send their way!

I wouldn’t recommend.

My water heater stopped heating. Called a technician and the only positive was the response time.

Without running any diagnostics, I was told it would be over $900 to “quick fix without guarantee” or over $1600 to replace- NOT INCLUDING the new water heater. (Which I wasn’t informed about until we asked.) Again, off of a visual inspection. There was no point in time where cost was itemized or explained… Until we asked, I was assuming the $1600 was including the new water heater… it did not haha.

The technician was vague and the entire interaction lacked transparency. (I don’t like posting individuals on their job sites, so we’ll continue to have discretion.) I felt the technician was inexperienced, and he had a difficult time with transparency. The tank size was chosen without verification? What if I wanted a bigger tank? Or tankless? Options weren’t explained or discussed which led to confusion.

We had verbally agreed to set up an appointment, as the company wasn’t able to do same day service, (Friday inspection for Monday installation with instructions to call the office once I knew my schedule.) The technician left my house.
Shortly after leaving the technician reappeared, stating he needed to take a deposit because “his boss is insisting.” This was weird and unprofessional and should have been handled before leaving. When asked how much is needed for the deposit, the tech appeared unsure and quoted “around half of the job- so $400?” When we asked if it was refundable if we chose to cancel the appointment, we were told “yeah. Other technicians might charge but I’ll take care of that for you no problem.” Within 24 hours we were able to fix the issue for WAY less than quoted and cancelled the appointment.

The $400 refundable deposit for services never performed is still MIA with lack of accountability/solutions on the companies end.

We were told by the tech “the company is just starting out” and wants to grow business, so they’re able to be more flexible. From the reviews it appears this company has been around for several years and is not “brand new”.

I don’t think it’s right to produce an estimate without transparent explanation and I definitely don’t think it’s right to charge $400 for a “visual assessment without diagnostics.”

The issue was the thermometers and the heating elements… a repair that cost $60… that I was quoted over $900 for.

They did a great job, and attention to detail, the only two concerns would be, if emergencies come up during your installation, they would need to take care of them, and the office needs to work on communication, back and forth with customers

From booking to completion, everything was handled with great care and professionalism. The electrician was skilled, friendly, and ensured all safety standards were met. The work was completed on time and exceeded my expectations. I highly recommend their services!

Professional, punctual, and extremely knowledgeable! Whether it’s air conditioning maintenance or electrical upgrades, they handle everything with precision. The pricing was fair, and the results were impressive. I will definitely call them again for future needs.

Excellent communication, fair pricing, and outstanding workmanship. The team went above and beyond to ensure everything was working properly before leaving. It’s clear they take pride in delivering reliable heating, cooling, plumbing, and electrical services.

Our HVAC system needed urgent attention, and they responded quickly with excellent customer service. The technician explained the problem in simple terms and fixed it the same day. Now our home feels comfortable again. Exceptional quality and service!

The cooling system installation was completed flawlessly. The crew was organized, skilled, and very informative throughout the process. It’s refreshing to deal with a company that values customer satisfaction so highly. Five stars without a doubt!