Reviews of local pros in Pompano Beach, Florida

Friendly and efficient service, as always. Fritz was great and very helpful today.

Absolutely unacceptable service. Avoid this place if you value your time and sanity.

I’ve never experienced such outrageous disrespect from a company — especially one as big as Trane.

I called FOUR times just to get a simple quote and make a purchase. Here’s what happened:

Call #1: Waited 35 minutes. They couldn’t find my account and hung up on me.

Call #2: Waited 27 minutes. The rep said the system was “running slow” and couldn’t help me — then hung up again.

Call #3: Waited 39 minutes, gave all my account info and confirmed my name — and they hung up again.

Call #4: Someone picked up and immediately hung up without saying a single word.

This is beyond poor service — it’s negligent, disrespectful, and completely unprofessional. I lost almost two hours of my day and didn’t even get the chance to make a purchase.

Trane should be ashamed to allow this kind of treatment to their customers. If this is how they handle basic customer service, I can’t imagine how they handle bigger issues. Do better.

Great group of people. Always a pleasure dealing with the entire staff. That girl ana is super cute.

It’s always top-tier service, quality, and politeness when at trane Pompano special thanks to the members at the front desk Anthony, Anna and Fritz for their top notch service!

When I arrive to pick up an order Anna helps me she is always helpful and polite and so are the other counter people …

Love coming to the store! Not only are they always friendly and attentive but they are very efficient. Trane Pompano is The BEST!

Anna is by far the most best attendant at Trane I deal with in sales for Parts she's fast and efficient

Great service! They have a great customer service team at the desk! Please check the great selection in HVAC supply! Two thumbs up!

I love coming here they make you feel like family. Ana and Fritz are the best. I really appreciate you guys being so helpful. My guy Stephon is always on point

Best trane store anyone can ever ask for!!! They have the BEST TEAM!!!! Stefan Ellis is the best of the best!! Been coming here since he was worth at the front desk. He always treats you amazing and will always I really mean always be able to resolve your issues!!!

⭐⭐⭐⭐⭐ 5-Star Review for Ana (Train Store)
I want to express my sincere appreciation for Ana’s outstanding service. She provided an extremely professional and friendly experience from start to finish. Thanks to her guidance and the incentive she offered, I actually ended up purchasing more items than I originally planned that’s how good she is at her job.

Ana is an excellent salesperson who truly cares about her customers. I’m very grateful for her help, and I highly recommend her to anyone visiting the store.

I recently purchased a Trane system from this supplier, and the experience was excellent from start to finish. The team was knowledgeable, professional, and very responsive. They provided accurate information about the equipment, helped confirm compatibility for my installation, and made the whole process smooth and efficient.
The Trane unit arrived on time, well-packaged, and exactly as described. Everything works perfectly, and their support after the sale has been great. I highly recommend this supplier to any HVAC professional looking for quality equipment and reliable service.

Experienced and trustworthy. I recommend!

replaced Air handler blower motor. Luis was friendly, knowledgeable and informative. He was able to diagnose the problem quickly and was able to return and complete repairs within a very short span of time. I recommend him highly.

Kevin G from Lindstrom came to do my scheduled maintenance. He was through, and so honest. Kevin was very professional, and proficient. He was even so nice to my son. I strongly recommend Lindstrom. I have been a faithful customer since 2014. Kevin was a rockstar!

Kevin from Lindstrom arrived quickly after we reported the AC Thermostat had failed. Kevin explained that the Thermostat turns off - should there be a problem with the AC unit. Kevin found the AC motor is not working properly, forcing ice to build up. Kevin carefully explained what he did. He checked our unit to learn that the part is under warranty. We will just have to pay for service. We were given proper guidance on best options and savings for repairs. Kevin was very friendly and appears to be highly skilled. Most highly recommend *****

We called Lindstrom with an air conditioning problem, had a great response from Steve of the office staff & the tech came the next morning to diagnose the problem. Jamar was courteous & knowledgeable in the AC field as he found the problem right away & gave us a somewhat reasonable quote .Lindstrom ordered the part we needed it came in the end of the day. 2 techs arrived the next morning. They were also courteous & knew their stuff! Had our air fixed in no time at all !Thank you so much Lindstrom for keeping us cool and getting it done in a timely manner too!

I had a minor leak in an old pipe in the attic that damaged a portion of the ceiling in the shower. Lindstrom's crew arrived on time, examined the area that was affected, and determined several different courses of action. I chose the best one for my budget and the crew quickly went to work and made the repair.
They provided me with before and after photos. They did an excellent job under tough circumstances and were respectful of my property. This is the second time I've used Lindstrom for plumbling and have been very happy with the service.

I want to applaud the outstanding customer service from Matt, the plumber who was dispatched for my leak issue! He was very personable, friendly, patient and knowledgeable. Such level of service is such a joy and so rare to find. Give that man a raise! :)

The a/c repair was done very professionally. I would give it five stars.
The reason we needed the repair was very disturbing. A wire should not have worked loose after only four years. My family was very lucky that our house wasn’t set ablaze by faulty installation
Future service calls should include a physical inspection of the wiring. I don’t want this happening to another family.

I can't say enough about punctuality, reliability and follow through by these guys. Lindstrom are top notch communicators and are so responsive. I had very little wait times between visits, people who know what they're doing and a really good scheduling admin who runs a tight ship. Will be a repeat customer.