Reviews of local pros in Pompano Beach, Florida

I had one of my two annual maintenance visits today and once again I was very pleased with Lindstrom. The technician was friendly and professional. During his maintenance work he found and corrected a small condensation drip. I’m very happy with the experience.

I am giving a one star because how they justified an excessive product charge of 800% over retail.

I had a technician come out for a warranty visit. Since it was already classified as a warranty call, I was told there would be no charge for the visit or the repair itself. The only cost should have been the anti algae treatment product.

The problem is that they charged me $87 for a $10 product. When I questioned the price, the justification kept changing. First I was told the high price was because of the cost of sending out a licensed and trained technician. But the technician was already there under warranty, so there should not have been any additional labor cost built into the price of the product.

Then I was told the price was simply their “company cost” without any real explanation of why a ten dollar item is being sold at an almost eight hundred percent markup during a warranty visit. Every message I received dismissed the concern and tried to reframe the conversation instead of addressing the overcharge directly.

The issue is not the product. It is the way the company handled the situation. The communication felt misleading, the price was unreasonable, and instead of acknowledging the concern they doubled down on explanations that did not match the facts.

Lindstrom were great. They arrived well within the scheduled appointment window and were so professional and thorough. The technician was also very professional and extremely knowledgeable, he was polite and answered all my questions and concerns and did a great job. Thank you for being a beacon of light in a sea of other contractors to choose from! Will definitely use them again for all my air conditioning needs!

I have an annual maintenance plan for the A/C. Been through 2 maintenance appointments and both times have been a breeze. The techs have been on-time, professional and courteous. Much more pleasant experience than the previous company

Easy to make a same day appointment.
Tech communicated with time of arrival.
The tech, Orlando, was professional, courteous, and explained everything in detail. He worked diligently to fix the issue.
Problem solved at what seems to be a fair price.
It was an excellent service experience.

contacted Linstrom as a potential new customer. Visit scheduled for the next day. between 9am to 11am. The Tech who showed up was Chis. He first called when he was 16min away. Once here, we discussed expectations and potential results. No upsell. No issues of any kind. I was caught off guard with his professional manner and knowledge. He secured our future business with these characteristics 5Stars...

I couldn't have been more satisfied. I needed a true professional to evaluate my entire HVAC to determine if it was possibly the cause of the mold in my home. Through a thorough check by Euniel I was assured that my HVAC is not the culprit and I need to look elsewhere.

First class service all the way around! Scheduling the appointment was easy. The tech arrived on time and explained everything clearly. His work was clean and the problem was resolved immediately.

The gentleman, Derrick that came to service my AC was very thorough, knowledgeable, polite and professional. He kept me informed of exactly what was being done and educated me on how to do certain things. I'm very thankful for such great service. I would highly recommend Lindstrom for your AC service.

Replaced old dead Train a/c unit with new Train system. Good family company that cares. Clean knowledgable techs.all completed at reasonable cost and in one day. Five stars.
More recently a rental unit had a/c issues. Just like before tech was clean, knowledgable identified the problem, checked the entire system all same day, reasonable cost. Five stars again.
MT Fort Lauderdale.

I had a great experience with Lindstrom today! I made an appointment yesterday online to fix our kitchen sink that was not draining. Despite my phone not working to receive calls about his arrival, he showed up and was very helpful! It turns out the drain has already fixed itself (I hadn't checked it because I was worried about making it worse). He stayed and watched it for many minutes and gave me some great tips to keep the drain clear and "healthy" in the future. I did pay the service fee, which I didn't mind because I felt good about the problem being corrected. Good experience and will call again! Thank you!

Our AC unit froze on a Friday morning. We called Lindstrom shortly after and scheduled for an after-hours service repair to give the unit time to thaw out. The tech arrived between the hours promised and inspected the unit, concluding that we had a broken coil and would need to order parts. No promise of a timeline or any idea when the repair would take place. I called Saturday morning to get an idea of when they would be able to repair the unit as we had a Christmas party scheduled for that evening and currently had no AC. I was told that they wouldn’t be able to fix the AC until Monday at the earliest. We were left without AC for 3.5 days, reaching temperatures of 88 degrees in our home. Finally, Monday afternoon, a new AC tech arrives to repair the unit. He determines that the problem was misdiagnosed and that we waited all this time for a part that we did not need. He was able to fix the unit with parts he had on his truck. Not only were we left without AC for 3.5 days, but the original tech did not offer us a portable AC unit (apparently a program Lindstrom offers in situations such as this one). I’m only giving this review two stars because the second tech (David) was very competent and able to fix the problem but the incompetence of the first tech is unbelievable. We definitely won’t be using Lindstrom again.

Love Lindstrom! Top notch service every time! Use them for both my Air and Plumbing. Easy and convenient appointments for routine maintenance and always fast to respond to a crisis! Clogs at Thanksgiving? They respond. A/C out before summer visitors? They respond. Hot water out at New Year's? (this just happened to me!) They respond.
Actually, all the above are true-life experiences!
Workers are consistently polite and professional. Take the time to explain issues and offer options. Never feel pressured to buy add-on services. Highly recommended!

The service I received from the Lindstrom technician was spectacular. He explained everything he did step by step and made recommendations for future service. The technician was very friendly and respectful. I highly recommend him and the company.

Moataz was amazing! He kindly explained what modifications I needed for my a/c and how to improve the air quality in my home. The time spent in educating and actually performing the work was well balanced. I appreciate his kind approach and knowledgeable skills to ensure that my maintenance contract is worth its $$. Would definitely continue business with Lindstrom due to this technician.

Quick and efficient appointment scheduling had all the parts and equipment needed to resolve my plumbing situation. Great customer service, very professional staff, clean and organized. I would highly recommend this company

Nate was our technician and we appreciated him. He showed respect our home (even put booties over his shoes before entering). He also was able to explain in easy to understand verbiage what was going on with our A/C system. Overall good experience and we're completely satisfied with the visit today.

The tech Albert was phenomenal. He was training a tech; I could hear him explaining the troubleshooting process. Once he diagnosed it I explained it was my birthday and had guests coming over this weekend and needed my AC functioning. Albert confirmed location of part, went to get and returned in less than an hour to repair my AC unit. I was extremely happy with the service and his recommendations. I also highly recommend the annual maintenance agreement to help keep your system efficient year round.

We had an absolutely amazing experience with Lindstrom Air Conditioning and Plumbing! From start to finish, the service was professional, prompt, and incredibly thorough.

I want to give a special shoutout to Sam, the representative who came out to install our new twin UV lights. He was exceptional!! His level of expertise, professionalism, and attention to detail truly stood out. Sam took the time to walk us through everything he was doing, explaining the process in a way that was easy to understand and incredibly informative.

You can tell he takes great pride in his work. He not only installed the system flawlessly, but also shared helpful insights about our HVAC system that most techs might overlook. It’s clear that Sam is both highly skilled and passionate about what he does.

We felt completely confident and taken care of thanks to Sam, and we’re so grateful to Lindstrom for sending someone so knowledgeable and trustworthy. Highly recommend this company for anyone looking for top-notch service!

We recently had the pleasure of working with the team at Lindstrom Air Conditioning, for both my AC and Water Heater installation and we couldn't be more impressed. The teams were very knowledgeable, professional, and courteous throughout the entire process. From the initial consultation to the final installation, everything was handled with care and precision.
The new AC unit is cooling my home perfectly, and the new water heater is providing hot water with ease. The technicians were punctual, efficient, and took the time to explain everything they were doing. They even made sure everything was clean and tidy before leaving.
We had the best team at Lindstrom air Conditioning and Plumbing.
We are extremely satisfied with the service we received and would highly recommend Lindstrom Air Conditioner to anyone in need of HVAC and water heater services. Their teams are truly exceptional, and I'm grateful for their expertise. Five stars isn't enough they were the best.

Lindstrom Air Conditioning is expeditious in setting up appointments and the person over the phone was very courteous and understanding. The service techs showed up within the stipulated time frame, were friendly and very professional in doing a great job. We highly recommend Lindstrom for your A/C needs.