Reviews of local pros in Pompano Beach, Florida

Excellent and knowledgeable Service From Customer Service, Sales, Manager and Technician. All were professionals, responsive and on time. Thank you to Susan, Jay, Greg and Brandon. Happy with the new installation, quality of product and the care taken with property and clean up afterwards. Liked this is a family owned and operated business over 30 years. The President of the Air Conditioning Association in Broward is this owner, caring about training for success in repairs and installation. Therefore providing additional confidence using this company.

Delighted to get phone calls telling me when Kimar Jones would arrive. He was efficient, pleasant, polite, articulate, informative, careful not to dirty anything, and proactive about possible future issues. He didn't sell me what I don't need. Couldn't be happier. Highly recommend.

Brandon was dispatched to take a look at our a/c. He quickly diagnosed a defective motor that was continually overheating. The replacement part were ordered and the following morning I received a message that they would return that day to replace it. Brandon was efficient and friendly. I would rate their service a 5 star for quality of service and their people.

New to the area so wasn't quite sure who to call, I got lucky and picked a great company the lady who picked up my call was friendly and knew what she was doing. She schedule an appointment for the very next day. That morning that called and let me know they were on there way and the name of the tech. Edwardo showed up on time was professional and didn't mind me standing over his shoulder he answered the millions of question I through at him.

Thanks again to the team at GMC Air Conditioning

Shawn E.

Mr Mather McMullen, He was on time very professional and very kind and polite and friendly he told me everything he was doing to my air-conditioning unit he gave me great recommendations. Matthew was honest not like somebody’s air-conditioning companies, that just tell you anything so they can rip you off. It was not like that with Matthew. That’s why I love dealing with GMC air-conditioner services because, they really keep it real with you, and whatever parts you need they will show you the bad part to show you that they’re not trying to rip you off. Matthew show me the new replacement in the box that he was replacing on my unit. I appreciate this company so much because in the past we have been ripped off by other air-conditioning companies they fix it one day a month or two later you are faced with the same problem. But not this company I highly recommend GMC air-conditioning services to everyone I’m a pastor I have no reason to pull your leg I’ll are lie to you. Try them for your self and see that they are the best. I’ve been dealing with them for years and I have never ever had a bad encounter with them. I can call them 24 hours no matter how early no matter how late you can depends on GMC air-conditioning service. call and ask for Matthew all of them are professionals but Matthew is the one that I will call on again and again and again and 🤩😎I hope you guys give him a big bonus RAISE A BIG RAISE and a promotion for him because he was very professional, and he got the job done. My name is my name is Pastor Angela Byfield and I was very well please with Mr. Matthew and I would highly recommend him over and over thank you GMC air-conditioning services you are the best keep up the good work keep making your clients and customers satisfied and very happy like myself thank you God bless .

Dany who serviced my a/c system was very friendly and prompt. Sadly, I had to reschedule on a weekend to get my service done. This, after having already taken a work day off on a monday 2 weeks ago, only to get a phone call that morning to be told that
two of their three service employees scheduled to work that Monday had "Called out sick". Company is under new management since last year and will defer my final thoughts for the next service year on this company overall, to see if It's just the new owners needing to get more reliable staff who actually show up to work when scheduled.

My experience with GMC Air Conditioning was excellent. Great service, courteous, professional. Provided maintenance and tune up. The price was fair and the service was great. I highly recommend them. Very knowledgeable team.

GMC performed shoddy and incomplete work in our home on two occasions, and the owner failed to offer adequate compensation and ceased to communicate when confronted. For the 1st occasion, we had work performed by GMC Air several months ago. The work included replacing the duct junction box in the attic. After the work was done, our energy bills were very high which I found strange because we paid GMC to correct several deficiencies which should have made our home more energy efficient. A few months later, we were preparing to have insulation installed in the attic. On the 2nd occasion, we paid GMC $200 to perform a duct inspection before doing the insulation. The GMC technician who performed the inspection said there were no leaks in the ducts. A few weeks later, I witnessed the insulation technician (from a different company) enter the attic and immediately bring to my attention that the sides of the junction box installed by GMC that were not visible from the attic hatch had zero tape or any sealant on them. The ducts were simply placed into the junction box holes without the seams being sealed or the sides of the box being insulated at all. Moreover, he pointed out obvious holes in the duct connection to one of the registers. He took pictures of all these deficiencies with my phone at my request. No wonder our energy bills had been so high! The insulation tech offered to seal up all the deficiencies then and there so that we could proceed with the insulation installation instead of having to reschedule. I called GMC and told them the work we paid for had been done shoddily and incompletely, and that the duct inspection we paid for had been useless, and I sent them the photos of the deficiencies. GMC requested to come inspect the situation. I declined because I did not want them in my attic after two instances of poor workmanship, and because I did not want them to interfere with the insulation installation that was now underway. I told them that I paid the insulation company to fix the deficiencies so that I didn't have to suffer further inconvenience by waiting for GMC's response which at that point I had little confidence in. I then engaged in communication with the owner of GMC. She refunded the $200 we paid for the fallacious duct inspection. I asked her to respond to the work that was shoddy and incomplete. She offered to have someone come complete the work "at no cost to you". I informed her that offering to complete work that I had already paid for at no extra cost was not a satisfactory offer. Moreover, I told her we had incurred much higher than average energy bills for the months following that work being performed, and I had already informed her that I paid the insulation company to correct the deficiencies. No response. I wrote to the owner two more times requesting a response, and received none.

We had Eduardo come out from GMC Air Conditioning Services to fix the A\C on a very hot Florida day. The service was quick, professional, and Eduardo was able to diagnose and fix the issue in one stop. I'm happy, my dogs are happy, and most importantly my wife is happy. Would defiantly have him out again the next time our A\C needs servicing.

A BIG THANK YOU TO EDUARDO AND THE FOLKS AT GMC AIR!!!!!!

Danny R. was amazing with our install especially with all the heat our house was 95 degrees inside.

Jay is amazing! And went above and beyond to get our system installed Today because your house was over 93 degrees inside due to our old system dying on us. The company is still in the process of installing so let's see. I'm hoping that we get everything we agreed on because some companies agree to give ti one thing and then end up not doing what's agreed on. So, I'm keeping my fingers crossed.

Thank you guys for your prompt response to our needs with a new HVAC unit installation.

Curtis came out from GMC A/C and performed my routine A/C service.
Very professional and efficient. He cleaned the drain pan of some algae that had built up and treated and flushed the drain line.
He also gave me some good advice about preventing algae. I would highly recommend him as a A/C service tech.

Marty Menendez

Skip, Sue, Zach and Brandon do an amazing job with my A/C system. They are professional, knowledgeable, courteous and offer tremendous value. I recommend using GMC Air Conditioning services for all you A/C needs. Two thumbs up.

We had GMC install a Mitsubishi split system in our house , (It took a year for the final inspection to be done) it is 2 years old and we are having numerous problems since the beginning. Had to have a pump installed in less than 2 months. Several times, it wasn't cooling. We contacted them last month to please come and see why its not cooling and they didn't even look at the system, the tech told my daughter the system needs cleaned. We asked for a quote, they told us $500 to clean only one unit , when there is 4 units. We told them their crazy. Please do not buy a split system its nothing but headaches.
THERE IS ONLY A FEW COMPANIES THAT ARE ALLOWED TO WORK ON THEM TOO.

Wonderful company! We are so happy with our new system, and more than that, to know such a great team of professionals. Just had our six month service and the tech was super polite, respectful, and knowledgeable. We HIGHLY recommend this company!

Cirtis returned to my home yesterday to find and repair a refrigerant leak. He found a part in the compressor that had rusted, secured the replacement part, then spent more than three hours painstakingly dismantling the compressor and installing the new part. When I commented that it was a bigger job than I had realized, he answered "it is when you do it right." Also, this work and even the added refrigerant was completely covered under the warranty I had purchased. When I commented that I was a little surprised that I didn't have to pay for the refrigerant, he answered "we like to do right by our customers." Truer words were never spoken. I completely recommend this company. I know they have many fine technicians, but Cirtis is one of the best.

Words can not describe my gratitude to GMC!!! My A/C called it quits this past Thurs night & the temperature was climbing! On Fri morn., Zach answered my call & scheduled a same day appointment (just before Labor Day weekend & at the height of hurricane Dorian preparation)! Jay Gonzalez came to my home that same day (accommodated to my work schedule) and got all the paperwork in for my new A/C. Jay called me early Sat morn. & spoke to the Property Manager of my condo and tied up all loose ends on that part as well! Jay followed up & called me 1st thing Tues morn., even with the pending, uncertainty of the hurricane, he had me on the schedule for A/C installation & confirmed it the second the shop opened. Within the hour Marty & Ron showed up, installed the unit & had it running within a couple of hours!! It was not a simple task...it was in a tiny closet, above the water tank, in a 2ft x 3ft hallway corner...they are truly magicians!!! Thank you all for going above & beyond, even during a chaotic time!!

Always a pleasure to work with GMC been using them for over 6 years for my business and for my home. Dean at head office is really helpful and I have never had a bad experience with any of their technicians.

I used this company for my primary residence and have been very impressed with the fast customer service and the integrity their sales rep provide and their service techs. When my condo's ancient system finally died I had them come out as I really trust their work. Highly recommend them for your AC needs.

The service person, James called to confirm his planned arrival and was exactly on time when he showed up before 8:30am. I appreciated the call prior to his arrival and really thanked him for being so timely.

James was very professional, he carried in his equipment, wore shoe covers and had a vacuum cleaner to pick up the debris. He was very effective in taking care of the maintenance on our air conditioner and was very good.

I highly recommend this individual to do any work for me in the future and I recommend GMC to all those with whom I can discuss HVAC matters.

I won’t recommend this company. Air handler/fan in my 7 years old Carrier’s 2.5 ton a/c was malfunctioning, stopping sometimes for a day but I spent a month to convince GMC that it was a problem. The replacement cost me over $600 after all discounts applied but they installed another old module, not a new part or at least I cannot see new part. However that’s just start of story. UV light stopped working 1 day after this service. GMC offered bulb replacement for $300+ without coming to check. I checked on the issue myself. They incorrectly connected UV light ballast to 240 volts instead of 208 as specified and it fried the ballast, mot the bulb! I admit that the color of hot wires for 240 and 208 was almost similar, red and orange but still why not to check? When I fixed the issue and asked for reimbursement for parts only I got only mile long emails. GMC was original installer of this a/c and UV. I stand for quality of my own service in my business and expect the same from others. But this company doesn’t care. They also try to sell unnecessary replacements. I had two maintenance services from them in span of one year and each time got different recommendations on $200-300 replacements. I don’t trust this company.

I had the most wonderful experience from the time Brian walked into my house and told me things about air conditioners that I never imaged. He knew exactly the ton and seer I needed before he came to my house because he had already done research on our buildings. He gave me information on all brands and let me choose the one I wanted. He is totally professional. Marty and Ron were at my house with the crane at 7:30am ready with everything to complete the job. They had top of the line experience and they displayed it. They did not stop until everything was perfectly installed , they explained in detail everything about the unit and how to take care of it in between their maintenance visits. I said a pray for God to send me the right company and He sure did. Thank you GMC Air Conditioning.