Constraction reviews in Tamarac, Florida

Great tour of their facility which boasts all levels of hazards and conditions their team has to come and help fix. It looks like a business that’s well postured to help.

I had a fire in June. PuroClean came in to take care of my personal items. Although I lost a lot there were things that were restored I didn't expect. The team was very pleasant and caring. They worked really hard and were very compassionate. I HIGHLY recommend this company. Thank you very much PuroClean.

I recently had the good fortune to attend NFT Training at PuroClean's corporate office and training facility in Tamarac, Florida. For two weeks I was educated first hand by PuroClean's restoration professionals in a manner that was relevant, hands on, collaborative, instructional and supportive down all avenues pertinent for successfully starting up and running a PuroClean franchise. The entire staff as well the regional directors who flew into town to work with us made the event educational, comforting and supportive. I gained a tremendous amount of knowledge through classroom exercises, lunch and learns, hands on water restoration and technical work, as well as the side discussions with staff and other attendees. A special thank you to Darren, Chrissy, Bud, Mary, Mark and all the wonderful hard working PuroClean folk who made a two weeks business trip feel like a getaway. My best and thank you. Ted S

They made more work at the end then we could take on. They did not follow the estimate and never cleaned and sprayed the whole basement. And left it looking like the pics I added after he did no call no shows for 4 days now. He only sprayed one area with a spray bottle. Guy comes with just him and his daughter. I had to help personally because the weight the garbage that needed to be removed. He were told there would be a crew and him and a young girl came with a work van no big truck for garbage like they said. We got charged and they tried to cash both checks as they were done with they never scrubbed the walls and there is mold everywhere look at the pics. This is the what Jason left us wiTh and we have our while upper part of the house filled with stuff from the basement and that ruined our whole Xmas as we could not have it here. I am so dissapointed and my 81 year old grandma is stressed so much over this as well.

Very professional organization with extreme attention to detail in all their work. The training, certification preparation, and local community relationships are all extremely high level and the best in the industry. They have top notch instructors and their service to all those that they serve is top-notch.

I would give zero stars if possible. PuroClean completely failed to follow proper mitigation protocols when organic growth was present in our home. Instead of addressing it correctly, they placed air movers on the affected areas, which caused the growth to spread throughout the house. Because of their negligence, we are now facing over $20,000 in additional mitigation costs, have been forced to relocate for three months, and the health of everyone in the home has been severely impacted.

On top of that, they did not properly document the damages or the reconstruction needed to restore our home to pre-incident condition. Their lack of professionalism and disregard for industry standards has caused us financial, physical, and emotional hardship. I would strongly caution anyone considering using this company.

The picture associated is what it looked like prior to them arriving.

It’s always a great experience working with Dale. He is incredibly supportive and ensures I have everything I need to succeed. He is knowledgeable, encourages questions, and is highly responsive. His support makes a significant difference. His recap emails are excellent, and he always takes the time to thoroughly answer all of my questions. 😊

I cannot say enough nice things about this business and the young men that took care of my mom‘s basement flooding. They were kind courteous and their work was amazing. They were always on time. They came just a few hours after we called. I would highly recommend them. Jake and Oscar are rock stars!

Most reliable, honest, and excellent work.. Worth waiting months for

Customer service is excellent during the installation process, but a few months after my garage door was installed, I needed to schedule a service call and had a very hard time reaching the service department. Each time I called, I was told someone would get back to me, but no one ever did. I’ve been trying to schedule this service for over three weeks now, and I hope this review prompts them to contact me.

Update:

Safeguard contacted me to schedule a service for the garage door. Their team came out, ensured the door was working properly, and followed up afterward to confirm that everything was functioning well and that I had no further issues.

Safeguard and their team, everyone from the front office to the installers did a good job installing the windows and doors we purchased, and exercised extreme care within what was possible in being careful not break or damage anything in our home with the exception of the windows we were removing. I would definitely recommend this company to anyone looking to have impact windows put in. Their prices are fair and they took care of everything with the city, the HOA, and keeping us informed.

The company’s response incorrectly attributes the failed inspections and delays to recent changes in the Florida Building Code. This is not accurate. The issue had nothing to do with new regulations. The project failed inspection twice because the installation did not comply with the manufacturer’s specifications already approved by the City.
Specifically, the manufacturer requires the use of non-compressible shims ( it was used wood shims) . This requirement was not followed in the original installation, which directly led to the inspection failures. These were not discretionary items; they are mandatory manufacturer instructions. Had the specifications been properly followed from the start, the inspections would have passed without delay.
As a result of this non-compliance, I experienced:
Two failed inspections

Significant project delays
Wasted time and additional costs
Although the project was eventually corrected and passed inspection, the setbacks and losses I endured were entirely avoidable. For this reason, I respectfully request monetary compensation for the delays and additional costs incurred.
My complaint is not about the sill riser or any request for unsafe modifications, as suggested in the company’s response. The core issue is simple: the original installation did not follow the manufacturer’s approved specifications, which caused unnecessary delays and financial harm

Unsafe and unprofessional experience with Safe Guard.

I trusted this company to install my impact windows, and the results were extremely disappointing. They failed two separate city inspections because they did not follow the manufacturer’s installation instructions. That is not just a mistake — it is a serious violation of basic building standards.

Every failed inspection created weeks of unnecessary delays, which cost me valuable time and money. I had to rearrange other parts of my project and deal with the stress of waiting for new inspections, all because Safe Guard could not do the job correctly the first time.

Even worse, ignoring manufacturer instructions and failing inspections raises serious safety concerns. Impact windows are a critical investment meant to protect homes during hurricanes and storms, and they must be installed exactly according to code. By cutting corners, Safe Guard put my property and potentially my family’s safety at risk.

When you hire a licensed company, you expect professionalism, accuracy, and compliance with both the manufacturer’s requirements and city regulations. Safe Guard failed on all these points.

I cannot recommend this company to anyone. If you value your home, your safety, and your peace of mind, look for a contractor who respects codes, inspections, and the responsibility that comes with working on something as important as impact windows.

So happy to call this company and talk with Eric and honest and straightforward. Person had a bad experience with another company and Eric helped me throughout the whole thing. He was a man of his word no pressure no lies just honesty and truth. Looking forward to having my windows replaced knowing that Eric will see to it. Just goes to say , be careful with who you sign with and be sure to do your due diligence

We had 3 companies come out to give us a break down of quotes for windows and doors. Michael Palmer from SafeGuard came out and “Wowed” us with not only his expertise and knowledge of windows and all other companies but also Financing. Michael (Safeguard) put our minds at ease when he told us we don’t have to do anything but pick out what we want and pay (best price between all of the companies), they will do the rest.

We had another company tell us we had to take down all of our drapes and blinds and then we would have to put them all back up ourselves. They also told us we would have to paint the outside of the windows in case of any damage. They will fix the stucco but we would have to paint. Safeguard puts up plastic after they take out the old windows to keep everything clean.

Out of all the companies they have THE BEST price and the BEST warranty and they do all of the labor so we don’t have to hire someone else to do it or do it our self

Thank You so much Michael :)

Terrible experience … contacted because we had a window mysteriously break at one of my businesses. Contacted Gus. Very nice on initial contact. Sent him dimensions and scheduled a zoom call the next day to discuss “pricing”.

Sure enough was able to do so and got pricing. Took sometime but decided I would get the work done as this was the only company able to do it within my time frame ……….

After I signed the estimate, a tech was to come out to measure the windows to ensure measurements were correct and send me financing link ……. CRICKETS…

Contacted Gus many times , no response. Gus finally randomly calls and we discussed my options once again and reviewed the timeline. All was well.

Also asked AGAIN about sending a tech out to measure .. he stated possibly Friday …… crickets no one showed up. … I was promised another department would call me to send me the finance link, …… got nothing !

Very unprofessional. Please beware and choose a company that will actually care and do what they say and mean what they say.

Terrible experience. Delayed me by a month just dealing with him. See picture. Initial contact requesting finance on 11/11. On Thursday 12/04, I Still have not received link or communication from them. Recently sent last email , no response.

See photos.

My project manager was Arthur Tulin…he was AMAZING!!! The workers were quick, respectful, and knowledgeable. I have zero complaints! My windows are beautiful and they completely transformed the look of my house.

I recently had a consultation with Larry regarding window replacement, and I was very impressed with his professionalism and attention to detail. He was extremely polite and took his time explaining every part of the process — from materials and installation to warranty and permitting. I appreciated that he didn’t rush through the appointment and made sure I fully understood my options before making any decisions.

I purchased 3 new windows and a sliding door with safeguard impact, couldn't be happier. they were very patient with answering all my questions, i love the way my new doors were installed as i get older its been harder to open and close my old windows and the installers made sure the windows and doors were installed perfectly so i wouldn't have any problems.

I had an outside impact patio enclosure installed on 12/6/23. Abraham, Alex and the entire team were extremely professional, and actually completed the job in one day, which was great. They not only protected my property, they cleaned up and left my home in great condition. I would highly recommend Safeguard for your replacement and/or new window, etc. jobs. I also want to give a special shout out to my salesman, Miles Griggs. He was very professional, worked with me on what I wanted, and was the best salesman that I have ever worked with. Also a shout out to the staff at Safeguard, especially Shannon, Sandy, Lisa and Alicia. Thanks to everyone.

I am adding to my initial review which was posted in December 2023. I had to have service come to complete some minor issues. The team who arrived today, May 21, 2024, were Andrew and Milton. They were professional, courteous, friendly and completed the job in a timely manner. They went above and beyond and I am very happy with the end result. I am extremely happy with my new patio enclosure. Thank you again Safeguard.

I am adding a further review for Safeguard on 8/15/24. Just recently I noticed a leak that came through the bottom of the patio enclosure. I immediately reached out to Shannon at SafeGuard and she took care of having the service team reach out to me to address the issue. I had several service people come out to find the issue and to take care of it. The team found some minor caulking issues, which were taken care of. I want to thank everyone involved from Shannon, Joshua, Diana, Eric and Nino. Everyone was courteous, professional, knowledgeable and friendly. I am extremely happy that I chose SafeGuard Window and Doors for the installation of my patio enclosure and happily recommend SafeGuard if someone is looking to install windows, doors, etc.

Great product…Great work done by the installation crew as well as follow up by Arthur Tulin who actually made the initial deal overall satisfaction with the job

Safeguard Windows and Doors did a great job in our house. The entire house was completed in 4 days and the installation was done professionally and to the building code.