Constraction reviews in Tamarac, Florida

Update on CEO’s response: unfortunately my husband and I work different shifts we did want to try to call you when we were both together, yes he did get all the calls but I dealt with the actual project.
So I will touch on this first there is no initially, what your company did was take the contract they had with him, and with his signature and change led it to my name with his signature. Since he signed it J Campbell it was easy to just change it from Jeremy to Janine. So technically you have a contract in my name but not my signature.
Yes your company did give us the lowest price out of the company’s that we spoke with however I was not present when he spoke with yours I was at work.
When I spoke of being pushy I was referring to Arthur calling me multiple times a day while I was at work when I specifically told him I could not answer my phone at work to send me a text and I would call him as soon as I could. I work in customer service and my boss allows me to keep my phone with my for emergencies but to have it ringing constantly to find out what we decided to do as far as the financial aspects or to tell me to check my email or bla bla bla.. was very pushy in my opinion and annoying while I was dealing with my customers.
No back and forth, just a sale was pitched to one person and then the absent party is now being asked to take a $15,000 loan out in their name. I had questions and wanted to do research.
I never met with Arthur
I didn’t sign a contract, a contract was forged in my name.
Everything went through Mr. Campbell
I will complete the work myself, most of the painting has been done already. About the door that is fine this was miscommunicated from the workers one of the guys said someone would be out to fill the screw holes when they came to paint. We will try to contact you as soon as we can get some time together to make the call. But at least you have all of the information that Mr Campbell forgot to tell you so hopefully you can better understand my rating.

The deal we got with our package requires us to write a review so here it goes. The quality of the window are great, kudos to the company that manufactured them. The lack of communication from this company will leave you wondering if you made the right decision. In the beginning it’s the normal pushy sales routine, multiple calls a day until you sign the contract ( in our case even this was not done legally) then it’s daily calls on financials. Once that is completed its radio silence, we then had to keep reaching out to see what was going on. Finally we came to installation day, they were scheduled to be here at 9am, I made arrangements for my dog to be picked up at 8:30 (90lb guard dog) well at 8:10 while I had him in the back yard doing his business, workers showed up early and decided to let themselves in to my fenced yard, thankfully my dog listened to me and I was able to get him in the house but that could have gone very badly. There was a language barrier between me and the workers so that was also an issue. They had a large crew which allowed them to do the whole house at once so it got done quickly (good) but that also meant that me and my kid had no where to go but outside in 90+ degrees for over 7 hours (bad, I’m on a lot of medication and diabetic) and to top it off two of the workers almost got into a fight in my front yard. They tell you that they will repair the stucco and trimming then paint as long as you supply the paint so everything looks like it did before, however we also got a new door from them that came “paint ready” and one of the workers said someone would come and paint the door and fill in the screw holes around the frame but when we spoke with Arthur he said no that would be something we would have to do because they aren’t painters. So in the end we are doing a bit of the finish work ourselves. All in all, product good, service big headache.

We were so pleased with Jeannine Haley! She is a friend of my daughter and she was so professional with us. I’m 84 yo and was skeptical about changing our old windows. Had rude, obnoxious people come over to give us prices but this company is so outstanding from start to finish! Very prompt and communicated with us with the whole process…. Thanks to wonderful Jeanine who made sure the job was TOP NOTCH. LOVE this company and very happy with our new windows! Bob Verrilli. Deerfield beach

From start to finish, we couldn’t be happier with the service and product. Yonimiler and his team were Amazing! They arrived first thing in the morning, did a quick walk through planned out the 2 day install. Before I knew it all basic windows and front door were removed and replaced with minimal dust. Which was surprising, and even then, they passed a mop when done for the day. Second day was cabana bath door and patio (see pictures)! Yonimiler will go the extra mile. He repositioned a cable that was previously keeping the sliding glass door from opening all the way (for years) ran the cable down the wall and across to where it had to reach inside the house, patched it all up and repainted like nothing ever happened, and again no mess. That was not part of the job, he genuinely just wanted to make it look perfect. They removed and discarded all shutter frames. Removed hideous red tiles from both French doors and sliding glass door openings, spread concrete to match texture of the house and repainted all openings (see pictures)! He answered all of our questions. He was an hour (maybe more) early for the inspection and everything was perfect!! We’d recommend him and his team a thousand times over! Must say, Eddie was also extremely professional and helpful throughout the project.

Michael Palmer was able to explain in detail the manufacture and installation of windows and door.
Installers were able to install in 1- day.
Safe guard met with county inspector and completed trim and caulking work after approval.

I just hired SafeGuard Impact Windows Doors & Roofing to do my Hurricane Impact Window and Dooor Project. Michael Palmer came to my home and it was a great experience. He was very knowledgeable and gave me the best options. I am looking forward to getting my new windows and doors and highly recommend calling SafeGuard and Michael.

I am more than satisfied with Michael Palmer, not just as a representative for SafeGuard, but a reliable source for all things impact!
He has been extremely patient with me over several months, always following up when asked.
Now that I have moved forward with my project, I am very confident the outcome will be incredible.
Michael explained everything in detail and answered every question that I had. I highly recommend SafeGuard and Michael and will gladly refer him to anyone. You will be in good hands with Michael and SafeGuard.

Aldo and the team installed impact windows, sliders and custom front glass door for us. The entire project took 3 days from demo to finish. The team was very professional, clean and took great care of the project. I would definitely recommend them to anyone looking for a professional quality installation!

We are Very Happy with Jeannine Halley. She is professional and a pleasure to work with. She addressed our concerns and took care of them promptly. We would recommend SafeGuard windows and doors too family and friends.

I’m very impressed with Safeguard impact windows and doors , Larry Betancourt is my representative he is very transparent and it gave me security and confidence to proceed what a patient and attention to detail. I highly recommend Safeguard impact windows and door thank you I choose safeguard over 4 other companies.

Update: the installation was flawless. Pedro and Fernando did an amazing job. They were very clean and organized and respectful. Daniel the project manager was professional and informative. He explained the entire process of installation and inspection and answered all my questions. I’m very happy with my new windows and doors. I highly recommend this company

Wonderful company. They kept in touch with me as to the status of my windows and then promptly scheduled me for installation. Our salesman John Delgado is fantastic!! The window product is excellent but working with John made our decision to choose them. We still have sliders to replace and will definitely use John and the company again.
It’s nice in this day and age to feel safe and secure when you have a reliable company with an excellent product and a salesman that shines like John does.

I am happy I hired SafeGuard to do my windows and Doors. Michael Palmer was very helpful and very thorough. With the My Safe Florida Home Program and my financing. I look forward to my new Hurricane Impact windows and doors.

My personal experience utilizing this company for my window installation wasn't a pleasant one at all. No floor protection was put down for my tile floor, so when demolishing the original windows a tile was cracked in one place and scratched in 2 other areas of my floor. I informed my sales person, Ray R***, He insinuated as though the tile was damaged prior, Which it wasn't. There were other issues with the project, in which one of the office employees, Lisa, told me I better learn to live with it! The completion date was more than a month late, the "touch up" work was a joke, So I had to do some of it myself (I'm a senior citizen) and I had to hire someone else to do what I couldn't. I specifically told my salesman that I wanted windows that reduce outside noice. These windows (ES-2000 Multimax) doesn't do that. You hear ALL outside noise! I hope these are hurricane impact windows. I'm glad I decided to go outside to check on the progress during installation because a couple of the windows were looking crooked in the frame and the installers had to adjust them, After installation, I had to call the office because one of the windows didn't open at all and it took numerous calls to the office for them to finally send someone to try and fix it. I reached out to my salesperson, Ray with some questions/concerns about the windows and door. He asked me to send him photos, I did. I never heard from Ray again, even after texting him. Why ask for photos if you weren't going to address anything? It would have been better to just say I don't want to, I can't or I won't be able to do anything, That I can respect. That's why when dealing with any type of businesses in South Florida you're taking a chance.

Words cannot express how happy I am with my new doors and windows. SafeGuard did an amazing job with my installation. I would definitely recommend this company to anyone looking to do upgrades.

Was very pleased with my install. Thank you. My salesperson John was extremely helpful and always available. Yoni and his crew were very professional and did a great job.

I hired SafeGuard to install nine hurricane impact windows and an impact sliding glass door. Elmers team was punctual, professional and hardworking.They carefully covered up my furniture and appliances as I had just completed a large renovation. Outstanding communication and customer service and they went above and beyond to clean up thoroughly when the job was finished.My windows and door are beautiful and the peace of mind knowing my home is safe from hurricanes is priceless. I highly recommend Safeguard for all your hurricane impact products. You won’t be disappointed.
Regards,
Darlene Wilson

Jeannine Haley and the Safeguard team went above and beyond in every aspect of the process. Communication was outstanding from start to finish—clear, timely, and proactive. They coordinated the windows and roof at the same time, which made everything seamless and stress-free. Jeannine made sure nothing fell through the cracks and was always available to answer questions and provide updates. It’s rare to find this level of professionalism, attention to detail, and follow-through. Highly recommend Jeannine Haley and Safeguard to anyone looking for a team that truly cares and delivers.

The guys did an amazing job. The installation looks great. Eric Shue, the estimator was incredible as well, super responsive all throughout the process. My house looks like new now. Thank you!!

I am a general contractor and I hired safeguard windows to install sliding glass doors at one of my projects. They did a spectacular job. The installation was very well done. They patched the stucco and it looked great. They used quality materials for the install. The finished product looked clean and neat. The crew was professional. Communication with the office was great throughout.

Our whole experience was fantastic from the beginning to the end. Communication with our representatives was consistent and the installation was flawless.
We shopped around before deciding to go with SafeGuard and read all the reviews-we highly recommend this company and will definitely tell everyone about the exceptional service we received.

SafeGuard Impact Windows & Doors is a wonderful company to work with. We had them replace a sliding glass door, custom trapezoid window, and our kitchen window. The work was done in a timely manner, everyone we spoke to during the process were very helpful, and we are very satisfied with the final result. Highly recommend.

I purchased hurricane impact windows, and doors with Safeguard, and Michael Palmer was my Project Manager. My experience with him was great and he was very professional. I love my new Impact windows and doors and my family and neighbors love them also. The installation team was awesome. They did everything including removing my blinds and reinstalling them. They were very efficient and left things very clean and in order. The installation looks amazing. I would highly recommend SafeGuard and Michael Palmer to anyone. I have referred Michael to family and friends and they love working with him also. Last but not least, I would like to acknowledge Ms.Shannon Michalzen the Office Manager, she was very helpful in assisting in any issues, or concerns that I had. She was always professional, and polite.