Home Services reviews in Tampa, Florida

I don’t have pets but my property became infested with fleas. Ecoshield charged me over $600 for a flea treatment that did not work. After several times of trying to contact the company for a resolution, I grew tired of being ignored and still having fleas all over my property. After weeks without a resolution, I hired a new company that took care of the flea problem. I asked ecoshield for a partial refund and they would not communicate with me or provide any customer service. Therefore I disputed part of the overpriced non effective flea treatment with my credit card company. I won the dispute. Now ecoshield is threatening to send the amount of money refunded by my credit card dispute to a collection agency. I tried many times to resolve my issue with ecoshield and they have never made any attempt to resolve it with me. I wouldn’t recommend doing business with this company.

First, their customer care (specifically JUAN) is awesome. Their service is also great. My 3 stars come from the fact that between what the rep told me at my door it would cost and what it really was, there was a “misunderstanding “. I am not claiming full innocence here because I should have read what I was signing. Anyhow I think company is legit but their sales rep was a bit too optimistic which lead to disappointment . I have to give great mentions to Juan from customer service. Very professional and understanding.

I'm not sure what service was performed as I was not home when it was supposed to be done. I complained about the backyard turning brown because of some kind of bugs that are killing my grass over the past several months. I will try to send photos, but I'm 80 yrs old and find it hard to do these things. I do hope it works out so you can see.

I'll begin with - I live in a gated community and there is no soliciting. Anyone in our neighborhood going door to door is here illegally. I'll go on to say, I should have known better.....

We were outside and were approached by a courteous young man who worked for ecoshield. He was young and working hard. Kind of reminded me...of me at that age. I decided to hear him out.
I had 2 mud dauber nests on my house and was told by this young man that his company could spray an all natural essential oil (or something to that effect) to keep the mud dauber nests away. The spray really did smell good. I thought we were off to a good start.

3 weeks later - I went from 2 to 13 mud dauber nests. Anyone who has dealt with these knows that they ruin walls, paint, etc. I called to complain and say this wasn't what I signed up for and I'd like to cancel my service. The people you speak to when you call are clearly overseas. (try calling yourself before signing any agreements)

They offered me a discount.... I didn't want a discount. I wanted the mud dauber nests gone. Then they said they'd come and spot treat. My response - pressure wash the mud dauber nests that showed up since I signed the agreement and I'll give your company another chance again. Otherwise, cancel. The rep sad they spoke to the local office and they would come and wash the nests off and then spot treat. Then the rep also said that it was summer time and the wasp activity was strong this time of year. I told her we've lived in this house for 12 years and never seen anything like this. 12 summers of supposed increased wasp activity but somehow, someway this was a special year. I told my wife I think they're putting oxycontin in the stuff they're spraying and getting the mud daubers addicted. They're all coming to our house to party.... and for their fix lol.

As I said - they agreed to send someone out, clean off the mud dauber nests and re-treat. They did come out to spot treat (at least that's what the email said). They never knocked on my door to discuss the issues, nor did they clean the nests. When we received the initial treatment it smelled of essential oil, kind of eucalyptus. After the "spot treatment" - no smell whatsoever.

I called again to cancel and I was charged an early termination fee of $250. (That will cost me less than having to hire someone to remove the mud of my walls for the next year). I was told by the EcoShield representative (aka the woman from the other side of the world) that I signed the agreement and knew about the early termination fee. Yes, but EcoShield also gave me their word that the mud daubers would be gone. They didn't follow up on their end of the deal and I paid for it.
I went to take photos and lo and behold there was a mud dauber right there making another nest!!! I think that thing was shooting me a bird when I took the picture.

The way I see it, is I received a service.... good or bad, I should pay for that service. No problem with that. The problem I have is paying an early termination fee when the service I was getting was making the problem worse.
Not good business EcoShield.

EcoShield did a great job with the first application of pest control. Jacob and Sanjay are great guys, very personable, and very knowledgeable about their work. Esteban came promptly on time and was great. Let us know what he was doing, got right to work and did a great job. Looking forward to seeing the effects of the service over the next few months.

This was our first time using this Company today. Jacob was very thorough and did a great job today. Mentioned if we need anything, don’t hesitate to call.

Samantha has sprayed our home a number of times now. Ants seem to be attracted to our place, but Samantha always has the answer! She is warm and friendly to our family and always asked about additional issues we face.

Grateful to have Ecoshield service our home! Grateful they have awesome technicians!

I wish I was given the option to give 0 stars, but unfortunately I can’t. EcoShield is the absolute WORST pest control company I’ve ever signed up with. We decided to sign up a few months ago from a door-to-door neighborhood sign up campaign. Our first treatment was OK. Our second treatment was when we realized that we were having more issues than we’ve ever had. We started seeing various cockroach species, millions of sugar ants, and earwigs throughout our home. I immediately called to inquire about an additional treatment before our next quarterly service. The technician arrived to our home, rang the door bell, and didn’t even wait a minute for us to answer the door before he got back in his truck and left. EcoShield tried to deny this complaint but we have a Ring doorbell that captured everything. Once again, I called back to schedule another urgent service appointment and requested a different technician. Another technician came out. He was inside for about 5 minutes or less. Didn’t speak much of the ants or roaches we were experiencing. To treat the sugar ants, he laid down RAT TRAPS instead. Absolutely diabolical service appointment.
The videos and photos I’m attaching to this review were taken the same day as this review. I am absolutely appalled and CANCELLING my service ASAP. EcoShield really needs to hire someone who is knowledgeable and reliable instead of these mediocre techs who blindly treat ants with something that isn’t even made to treat ants. We decided to purchase our own means of pest management with ant specific treatment to hopefully prevent the ongoing issues we’ve had. WHAT A WASTE OF MONEY! Charging almost $200 quarterly for this type of joke of a pest control company. DO NOT SIGN UP WITH THEM AND IF YOU DO, YOU’LL REGRET IT!

They were good!

Great service

Awesome job, the best people

Highly recommend. Fantastic job.

Very good service, 100% recommended!

Extremely great service! Would recommend 100%!!

Best cleaning service! They leave everything as it were brand new.

Try to get a cleaning and it goes right to voicemail

victor is a great man, and there was great customer service all around

Great work. Fast and reasonable priced. Victor was awesome.

Great work in prompt timely manner. Very kind person.
Sincerely,
Sherry Feck

She did a wonderful job. Thank you so much for the last minute service.

Timely response and excellent service received. I definitely recommend Rhino Services.