HVAC reviews in Tampa, Florida

It’s better if you use different store. they don't deserve one star customer service is terrible.

Number one go to plane for all my HVAC needs!! Always on point, quick in and out, awesome staff!! 😉👍🏻

they don't deserve one star customer service is terrible, and they are constantly shipping wrong parts, then want you to pay the shipping back to them, do yourself a favor and use a different Trane supply house that knows what they are doing

Store is well layed out and clean, a good amount of parts in stock, and what's not in stock can be ordered. This is for mechanical contractors only and not open to the public

Mr Maldonado was great. He was on top of everything and handled the warranty at no time. In and out quick. Thanks mr Maldonado

I keep hearing how Trane has the best equipment. At my business location we have had 4 motors that have broken/malfunctioning within a 1 year and 5 months. 4 motors! All brand new. Each time I had to get this “special” motor shipped out. The quality is severely flawed. What’s more alarming is how we have to wait for the motor to be shipped from another state leaving our clinic extremely hot. The poor quality of motors has negatively impacted our business in more ways than one. Stay away form Trane and their poorly build motors, it will save you the money, time and hassle.

The best parts warehouse out of all of them. They have a beautiful facility and layout.

Nice big clean restrooms. Break area with coffee, soda, popcorn, microwave and ice. Friendly and knowledgeable staff. Nice stocked floor with lots of tools and items needed for the trade.

Always a pleasure to stop by here!

Worst customer service out of all the HVAC brands. Get ready to wait 30+ minutes every time you call in.

Love calling and sitting on hold for an hour. Everytime I call its the same thing. No worries, I can call someone else and go with a different product.

Delivered a load here and was done in less than an hour.

My 2nd brand new unit has stopped cooling and is freezing up again. Can you please get me in touch with the group that owns / manages residential Trane units in Tampa?

I have called my college friend that works for the news station 8 “On Your Side.“ I am going to file a report with the BBB as well. I am extremely disappointed in Trane, especially the residential service group in Tampa.

Again, to summarize. This is my 2nd brand new unit, after the first one was delivered; setup and stopped working 48 hours later. That unit was repaired and stopped working again. I am now on the 2nd brand new unit and it’s not working. Similar problem. All within 45 day’s.

I have a large family and not having AC is a big problem.

One of the worst AC brands. Unit is less than 5 years old and keeps breaking down... Already spent 2K. Do yourself a favor and go with either Daikin or Carrier. ANY AC guy would tell you the same thing.

Cant express how good to me this place has been to me any my company, Big shoutout to Dave Mannschreck and Jarrod who handle all the order of my equipment

I would have given 0 stars if I could.

I placed and order for equipment for over 110k for a job in Indiana and it was a nightmare. The counter guy Reinaldo was great at first until the mistakes start happening.

First, we were supposed to get 2-10 ton RTU gas package units for a job in Indiana. Straight Cool Air Conditioners show up with 10 KW heaters for the up-north winter. lol And of course our inventory said we have them but what was shipped was not the right ones and the gas one was not available for us to finish on time.

Along with our order was 4-15 ton split systems. We were shipped 5 split units, which means i had to rent a trailer and bring back 1 from Indiana. I was told sorry; we didn't charge you for a delivery. Like the mistake was made on purpose to make us even some how.

The last unit we waited for was a 15 ton gas RTU we had to wait on. When i arrive to pick it up, turns out it was not gas although the computer screen at Reinaldos desk said it was. While Reinaldo was upset with me, at that point I had no choice but to take it. Drove it all the way there and we could not make it fit the existing curb.

The worst part is, once we finish the install, we can't start them up. Was on the phone with Trane tech support fortwo days until he finally decided to send a senior tech out to take a look. Senior tech came out and plugged his labtop to the new Symbio computer board on the condenser and realized the blower VFD controller was not communicating with the condenser board so the equipment will never run properly. It was only after the tech by passed the VFD controller from his laptop where we able to start the units.

Two weeks after the job is done i get a bill from Trane for $2,200. I contacted Reinaldo and his boss David at the Tampa store and both basically told me to pound sand. I went to the regional manager Dave also, and he said he couldn't pay me to learn how to install the equipment.

Overall experience was horrible from the first delivery and still going because they wont stop sending the bill. I will pay it but i will never do business with Trane ever again.

Excelente tienda

Nice people,nice please.

Everyone is great there.

Tony and his guys go over and beyond! Great service!

Terrible service and horrible attitudes!! Why work if you’re gonna be so rude!

No one answers the phone there. When a man did finally answer - he hung up on me after I started to explain why I was calling/what I needed.

Rude! I was told “I can’t help you if your a Homeowner”, and was an a$$ about it. Went 1 mile down the road to Budget Heating and Air, most professional and nicest people ever.