Garage Door Supplier reviews across the US

We had been having off and on problems with the door since its replacement. We had them come out once and the tech tightened the springs, and we signed up for the yearly maintenance plan. The door started acting up again so I called. Raul was our tech, and he was amazing! Called to let us know he was on his way, updated us for the time. He arrived, we explained the problem and off he went. He was very professional, really knowledgeable about the door and opener, as well as very friendly. Fixed the problem quickly, then went on with the maintenance. He even found some wear on the wheels , but said it shouldn’t affect the operation of the door and documented that just in case. I really liked him and his work, and will ask for him in the future.

Jared came out to assess our home warranty claim with our garage door not working. He was very honest and knowledgeable. Unfortunately, our home warranty company wasn’t able to approve the fix due to the propriety system the home developers installed. So we have to convert systems to a more universal system.
Johnny came out the next day to quote us a new system and door, which we decided to replace at same time. Johnny very kind, and efficient. We would have called around to get other quotes but we really liked Elites customer service. Looking forward to seeing the quality of the completed work!
Thanks

Holy Smokes..Batman! They were the most expensive Gate Operator & Labor cost estimate by couple grand! Their answering service was horrible..:but it gave me time waiting to eat my lunch. Found local company that I’ll hopefully work with…

The technician has come now three times as this second remote I was wanting does not work to close the door.

I should mention I needed a second on short notice or I would have bought one at hardware and programmed had I had the time. While they came promptly the tech Johnny Sanchez first did not test it at all except standing in driveway. His second visit after it working was for me to stand in front of door out of car and while it was still problematic it did work once so within five minutes he was gone.

I once again called elite garage and door as I have been without an operable new opener now for one week plus.

Johnny Sanchez returned to trouble shoot, had to call their tech and his final statement was that I could either have light sensor work and no opener or he could take bulbs out.

As far as I know he didn't troubleshoot in any other ways as google suggests. He was gone in fifteen minutes. His statements about this when I said if it had been stated from outset is that I wouldn't have paid for the new remote and programming (it's a time and convenience factor I'd think to call them as opposed to doing myself) for it not to work for over a week.

His response was that he would not take new remote nor could he refund and said company would not do this.

I then called the office to just update that service was not rendered in manner that proposed a new or working solution. She 'retorted' ( yes nasty tone) 'well, we've been out there three times and can't refund.'

I wouldn't recommend. David does the Followup calls and if he does call and address these problems then I will update this review. Very disappointed. Fast efficient courteous!!

The company came out to replace my garage door and the installer put some boards off to replace them and he wrecked My stucco, with holes in it, nothing was done the way it was supposed to when you review the pictures I’ve attached. His suggestion was just to put a little caulking over it, as if no one would see it I would never ever ever do business with this company again

I recently had the pleasure of working with Elite Garage Door and Gates, and I can't recommend them highly enough! My garage was in desperate need of maintenance, and they promptly sent Juan to assess the situation. He was knowledgeable and thorough in his evaluation.

For the installation of my new garage door, they sent Christian, who truly went above and beyond. His attention to detail and professionalism made the entire process smooth and stress-free. I’m incredibly happy with my new garage door; it looks fantastic and functions perfectly!

Thank you, Elite Garage Door and Gates, for your excellent service!

Alma Cunningham

Benedict Smith with A1 Garage was fantastic! He has excellent customer service and was kind as he was trying to explain to me what was happening with my garage as both doors needed repaired. He was professional and efficient, and I would call him again in a heartbeat if I had a problem with my garage.

Zach was excellent at his job. He reviewed my garages doors and pointed out a few issues I had and then sugggested a great plan to fix them. Excellent service excellent company Will call them again if I have Another opportunity

Jason was bery punctual and informative, and fixed my garage quickly. Setting up the appointment was also easy as they worked with me to find the best time since my issue was urgent

Service man James Hill was very professional and went the extra mile to answer all of my questions and was very informative and knowledgeable! I could not have asked for a better person to service my needs! The business office also was excellent and helpful with the savings with my repairs! I’m very satisfied and grateful with the company and their services!

Craig came prepared and was very knowledgeable on sharing exactly what my garage door repair was needed. I appreciate his professionalism as he completed my repair …. Thank you Craig

I have very very high expectations when it comes to service and maintenance work. Damian and his assistant, Adam of A1 Garage, far exceeded my expectations. They arrived on time and quickly determined what the problem was. Then they provided me with all my possible options to resolve my problem. I had questions galore, but Damian patiently explained everything so that I was able to make an intelligent decision. There was no pressure. I would not hesitate to call A1 Garage for future garage issues. They also made sure they left my garage better than they found it. ⭐️⭐️⭐️⭐️⭐️

Very pleased with the professional & knowledge I received on my repair today! Craig explained every detail in the replacement parts & pricing! Highly recommend!

Drew Van Ess installed our new garage door. He was very knowledgeable, efficient and experienced in his work. He also took time to explain how it all worked together to me. We are very happy with our door. Thank you Drew!

Edward M did a great job reviewing the garage door details, and gathering the technical details for an install. I expressed my starting design preferences to Edward. We then entered the quotation phase by phone. The manager making the quote seemed completely disconnected, or completely ignored, my design preferences. The multitude of options, with pricing, was confusing. Under the circumstances, I needed more time to consider the options, and had to decline a decision. No doubt the door presented is a quality door, but not at my price point.

Jason was very knowledgeable easy to talk with explained everything that I asked about. He explained how the Worry Free Club with further explanation on what was needed to be done and the best part was that he had all the parts and pieces with him in his and then proceeded to complete the job with tremendous diligence. I would recommend him personally and his workmanship is outstanding Too bad there are only five stars to rate he should be a 10 star candidate

This was my second time dealing with James From A1 garage, and it's like groundhog hog day with this guy. He calls before he arrives ( being far to kind, even offered to bring me coffee). Then he gets here gets the job done, and its like your HS buddy just dropped by to lend a hand. Great service professional but with a real human touch making sure you understand what the issue was and what they had to do to resolve it! A1 GARAGE///// IS A -1 in my book.

Jason Pulliam was my technician today and I am so very pleased and grateful for his knowledge, expertise and wonderful personality and performance with fixing my garage door. I can now use the door without any concern. Thank you, Jason.

Kudos to Taylor , Damian and Mr.Texas, these are the names that helped from start to finish. They were very professional. The job was done in a timely manner and was explained in full detail. Keep up the good work.

Benedict S. was such a pleasure to do business with. He was on-time, super friendly, he even called ahead of time to ask if I wanted a drink - that sold me! lol! He had my garage door working in about 1.5 hrs. He and A1 Garage Door Service are the real deal! I’m so glad I found them! Thank you Benedict!

James was extremely professional and informative. He arrived on time and did quality work. Would recommend A1 to anyone looking for fast and efficient garage door servicing.