Garage Door Supplier reviews across the US

4.7 based on 1451 reviews Back to the listing
    5

    Conner was punctual and very knowledgeable during my service appointment. This is the third time my garage door has been looked at and I feel like he is the ONLY one that checked EVERYTHING!! Not only did he check it all but he did an excellent job explaining what he found. I’ll definitely using him and his company for all my garage door needs in the future.

    5

    Conner tried everything he could to get the remote to work. He was more than great. Ten stars for him. Bree helped me get my appointment. You could hear her smile over the phone and she was more than helpful. Most receptionist are lifeless over the phone. No personality.Bree was sweet and funny. And very helpful. Ten stars for her too!.

    5

    Excellent service! I contacted Dixie about a problem with my garage door and they sent someone within the hour. Connor came out and was extremely knowledgeable and explained everything thoroughly and gave me my options. I had Connor come back and install garage door openers for all my doors and he did an outstanding job. If I ever needed service in the future, I would request him and I’d recommend him to anyone.

    5

    My garage door springs broke. Dixie responded to my call and sent a technician out the same day. The technician, Trevor, was courteous and knowledgeable. Repaired the issue in an hour. Great service. Highly recommend.

    5

    This company demonstrates exceptional professionalism and reliability. I highly recommend them to individuals seeking garage door repairs or replacements. The technician’s promptness was evident when they provided a detailed quote within 10 minutes of the initial visit. The following day, they successfully repaired my garage door within a few short hours.

    5

    Trevor and his partner were on time, quick, efficient and respectful of property. They were very friendly and explained everything they were doing before it was done. 10/10!

    5

    Great job. Fixed the issue right away and came within a couple of hours of my initial call. Good job!

    5

    Although I just was getting an estimate Thomas was very knowledgeable and gave the best explanation of services that my home garage would need. Thx Dixie

    5

    I was informed by phone when Conner and his associate would arrive. They got to my house at the appointed time. They both were extremely friendly, knowledgeable and professional. Conner diagnosed the problem with my garage door in seconds and clearly explained what that problem was. I was given three different options for the repair. I was told what parts needed to be replaced and how long the repairs would take. When I was told they could do the repairs that day, I informed them that due to the time, it would be more convenient if it could be scheduled for another day when I arrange my work schedule to be home for a longer period. They cheerfully made an appointment for another day. That day has not arrived, but I know the repairs will be made correctly. Dixie replaced my a/c system last year and was equally pleased with the technicians and the people who answered my phone call. Dixie is the best!

    Part 2. Conner and Q came yesterday and completed the repairs. My garage door works much better than when it was new. Very happy with repairs

    5

    I called Dixie overhead yesterday and they sent Conner out today and he did a fantastic job fixing my garage door !!

    5

    Conner did an amazing job, competent and thorough. Wife happy so I’m happy. We will call again and send Conner. The Holland’s

    5

    Trevor provided outstanding inspection service breaking down the details and options on what needs to be done.

    1

    Nice technicians but extremely overpriced. $941 to replace two springs and a bracket. The spring replacement was $800 and at least 3-4 companies in the area and will do that for half the price (average cost is $375). I knew the cost up front and agreed so it's not like it was hidden costs but I regret not pricing it until friends told me I paid way too much. It'd be easier to swallow if it was $100-$150 difference but knowing I paid $400 over the average is disheartening. If you are reading this before getting service, be smarter than I was and shop around before accepting the extremely high overprice. I learned my lesson.

    5

    Cody was very knowledgeable with his working abilities to handle and take care of the situation and made sure it was working before he left.

    5

    Trevor was very professional and very courteous. He was on time and checked everything out on my garage door. I would recommend Dixie Overhead Doors. Thank you Trevor.

    5

    Conner was very knowledgeable and personable. He explained work to be done and costs clearly. Exceptional representative for Dixie!

    1

    I placed a service call to have my garage door repaired. When they arrived they immediately said I needed a new door without even looking at the problem because of the age of the door. They never attempted to fix anything - they just went into sales mode. I called a different company to get a second opinion and they came out and knew exactly what needed to be done and repaired the door easily. What a waste of a “service” fee.

    5

    Dixie and the service technician, Trevor, did an outstanding job today in servicing my garage. Trevor quickly identified the issue and provided a swift resolution that was effective and affordable. I am thankful that Dixie- through Trevor- truly “cares”!

    5

    Thomas was very knowledgeable and did a thorough door inspection. He was very professional and polite and will be the first person I will call for garage door repair.

    5

    I needed to leave my home to complete errands and discovered that the garage door would not open. After multiple attempts I called Dixie Overhead Door and explained the issue. I received an immediate appointment. Mr. Thomas Thompson and his colleague arrived promptly, diagnosed the issue, and installed the needed equipment. He and his colleague explained the process prior to any work being completed. I was impressed at how quickly they arrived and their attention to detail.
    For A-1 service I highly recommend Dixie Overhead Door and Mr. Thomas Thompson.
    S. Wright

    5

    Trevor did outstanding! He is a true professional! He is very proficient in his tasks and responsibilities. He explained everything clearly and ensured our questions were answered appropriately. He completed the job in a timely manner. Thanks Trevor!