Plumbing reviews in Austell, Georgia

4.7 based on 233 reviews Back to the listing
    5

    I needed a plumber for a toilet stoppage and they not only unstopped my toilet but revealed another problem I wld hv had to call someone back out to handle saving me another service call fee. Thank you for handling my plumbing problem expediently, professionally and not over charging me but helping me save instead, that’s service! I will refer you to my family and friends.

    CK, Marietta, GA

    5

    The technician called the evening before and said he would be here between 8 and 10 and he was ringing the doorbell at 8. He got my old hot water heater replaced quickly. Very respectful and professional! Thank you very much.

    5

    Hakeem did our plumbing for a master bathroom gut - he reconfigured our lines and also added an additional water heater. He's super professional, fast, friendly, can't say enough good things.

    5

    Got my new faucet installed and it’s gorgeous! My call was prompted by a leak and their service was prompt and professional! Not only did he install it efficiently but I receive tips on how to ensure my garbage disposal lasts the time. Will def be calling and referring in the future!

    5

    Hakim was our technician in the East Cobb area today and what a perfectionist! Very kind and professional, on time, extremely passionate about his work. He noticed that our previous garbage disposal (installed just last month by a different company and charged us as a brand new part) was actually used!!! He showed us the silicone bonding all over it meaning we were scammed by that previous Plumbing company. Hakim actually removed the faulty part, left to Home Depot to purchase a brand new top of the line garbage disposal in box and came right back to install. No more leaks under the sink and better garbage disposal than ever before. He also assisted with a hot water tank issue, and even removed a very corroded metal bar/pipe which is now scheduled for repair ASAP. We highly recommend this company and this technician. Very trustworthy, friendly, experienced.

    5

    The service was great. I called and spoke with Hakeem around 2 and he made it to me by 5 even though he had 2 customers in front of me. He was very knowledgeable, explained and showed me what was going on and proceeded to fix the issue. This was one of the best service experiences I have had as it relates to responsiveness, knowledge, work quality, and affordable.

    5

    Hakeem is absolutely fantastic to work with. He is friendly, patient and professional. Look no further, if you need a plumber!!! Thanks again for the super fast water heater replacement at my rental. Made everyone happy!

    5

    H & L plumbing were very fast in service. Hakeem is very knowledgeable, he fixes my plumbing needs at my restaurant. The best part of their service is that Hakeem provides lots of preventive measures which other plumbers don’t share. I am very pleased with their service.

    5

    Service was excellent! I had three previous plumbers out and 6 weeks later the shower was still not repaired until Hakeem showed up. I was told by the previous plumbers that they may have to cut the wall out to make the repair. H & L plumbing simply ordered the part and had it fixed within minutes of the part arriving. Thank you Hakeem!!

    5

    I called Hakeem about replacing a gate valve as I was in the midst of trying to do it myself.

    He was too busy with other calls to handle my issue at the time, but he generously talked me through what I needed to do anyways. Over the course of 2 days he spent probably 45 minutes of his time on the phone or texting with me as to what I needed to do.

    Who does that, man?! What. A. Guy.

    In the end, I did end up reaching the height of my comfort level and called in another plumber, but I can't overstate how much I appreciated Hakeem's guidance that he gave to me at his own expense.

    Take confidence in this man's character - you are truly dealing with a stand-up guy in Hakeem.

    5

    We were having issues with our water heater and shower with our new home. Hakeem took his time walking our property and checking to ensure the plumbing was installed properly and explained what he was doing every step of the way. He showed up on time and was able to fix our issue. Its always easy to see when someone is dedicated to their craft. We appreciate how he took care of our house/family.

    5

    Hakeem is a miracle worker!!! I moved into my house almost a month ago and the water hasn’t been on. The service had already been connected from the water company but still didn’t work inside. The water company came out more than three times, even the same day as Hakeem, and didn’t fix the issue, but was still sending a bill. We called Hakeem and GOD! Hakeem came on time, was kind, professional, and knowledgeable (he pointed out where the issue was within a minute of getting out of his truck and shaking my hand). He found that the water wasn’t turned on from the street. Thankfully, it turned out to be a simple and quick fix, but it took the right person to do the job. I highly recommend H & L Plumbing and I am beyond grateful for your service. There’s nothing like being able to flush your toilet, clean your house, and take a hot shower! Thank you for getting my water on!

    5

    I saw Hakeem’s truck and called him as I had failed water heaters at two properties. He immediately came by to provide an estimate and came back the following day when he said he would. Great service. Punctual, professionally friendly. Provided clear updates as he worked. In the plumbing world, his prices are more than competitive. Very pleased with both services he provided. He also helped talk a friend through a problem when he didn’t have to. I highly recommend H&L and they will be my first call and recommendation for plumbing services.

    5

    Hakeem was great! I had a late night emergency with my toilet. Hakeem was able to come out within 30 minutes. He was very professional and friendly and had the parts on hand for replacement. He also was very clean with the job. Would definitely call again and recommend.

    5

    I took advantage of the current "free in-home estimate" and received a full diagnosis of the issue. A few days later, I requested the service suggested. Not only was the work honest & professional, but it was expeditious & simultaneously thorough. Just like everyone wants that mechanic you can TRUST with your vehicle, you want a professional you can trust with your home. Great business, great rates, great service...!

    5

    Terrance was friendly, professional and knowledgeable. He respected our presence and carefully explained the tasks that he was performing. He also made recommendations that would extend the workable life of our equipment. Thanks for having him on your team.

    5

    Austin and Shane installed a complete AC and furnace system in much less time than I anticipated. They were careful to minimize soiling the house and cleaned up when finished. We’re happy with the new system.

    5

    Think you can find a better service, good luck!
    These folks are awesome.
    Always friendly and professional.
    Kevin, specifically, was thorough and thoughtful and did fantastic work.
    Thanks Hammond!

    5

    Greg was very knowledgeable about the different products and prices to get the job done correctly.I appreciate his honesty about everything that going on with my A/ C system.

    5

    Overall a great experience. Were able to get me on the schedule the same day when I called. The tech that came out, Caleb, was great. Friendly, courteous, respectful, and efficient. Definitely recommend.

    5

    I haven’t had hot water in weeks and thought the problem was with my water heater based on the diagnosis of a different plumber. Of course it wasn’t because that would be too easy, but Coty was thorough and tracked down the issue to some messed up plumbing in my bathroom walls. He kept me updated the whole time he was here and was very professional. Got everything resolved and now I don’t have to take cold showers in the cold weather! Excellent service!