Reviews of local pros in Fort Oglethorpe, Georgia

Washing machine would not stop draining. No lights were on across the control board. I had to unplug it to get it to stop.

Customer Service was absolute trash had rescheduled my appointment multiple times without confirmation HOWEVER James, the technician who serviced my home, completely saved my experience. Was very polite, approachable, and quick. Also was very knowledgeable, I would request him if possible. Sears I would thank this guy for saving my business with you guys because if it were just for you bs AI and customer service reps I would be leaving a 1 star review.

Very nice and polite. Arrived on time and did an excellent job. Thank you

Chris is as very, very nice, sweet & professional. Made me feel very comfortable & at ease about the service.

Stove is working fine my mistake will use sears in future good guy very good service people Robert explained how this stove works it's not sears fault it is the brand of stove I got they fixed it and it works sorry for anything I said sears home repair is great I will use them in the future

were very good new just what to do ,got it done working great James was very polite .l will recommend Sears to all my friends .thank you James.

Chris, our technician was prompt, knowledgeable and professional. It was easy to make an appointment and I was able to get an appointment next day.

The repair was a challenge because a previous repair attempt was left uncompleted, which resulted in further damage. Thanks to the Sears repair, my heat pump is functioning properly again.

Tyler was very informative and thoroughly explained the refrigerator malfunction to myself and my husband. He is personable, pleasant and professional. We will absolutely use him in the future if the need arises.

I need the part information the tech advised we needed. Gear Case is all I was told and cost 363.81. That cost does not include the 374.88 labor cost. Tech advised that due to age of washer we should call GE about warranty. I have done that and they advised I need to provide part number so they can either offer a discount for part and ship it to us or if it’s free and covered by warranty. How do I get the part information and why was that not provided to us for the charge of the house call of 129$? Tech was kind but visit was very brief once I said we would not be paying more to repair then what we paid for new unit.

Glenn is the most unreliable technician. Took them a month, yes over 30 days to come and fix my unit. He told us on the first visit that he would bring a ladder and on the next visit, he sent his assistant out and asked if we had a ladder. We told him no, and Glenn never showed back up. He then called me on the 3rd, yes 3rd scheduled appointment time and said that he didn't have time to get to us that he would have to reschedule. I asked him for his supervisors number and he said that he would have him call me. Never received a call. Finally on the 4th appointment, his supervisor came out and fixed our HVAC. James was very professional and got us up and going. Over all, I would give this company 2 stars. You can NOT talk to a human unless they call you first. Then when you call the number back, no answer.

Very efficient Chris checked two or three different things before giving me an estimate. I cannot afford the cost of repair much to my regret. I would give Chris a 5 because of his diagnosis and explanation. Thank you

James was great! He was very knowledgeable, and fixed the problem quickly and efficiently. As he was working on my HVAC system, he described what he was doing and why. Very happy with his service.

Timothy Hooper and his team done an excellent job on replacing our existing 30 year old copper pipes with pex pipe. They done it in a fast and timely manner. We also had them to replace the master bathroom toilet to a chair height toilet. They done an amazing job in a fast and timely manner. We will definitely use them again if we ever need anything else done. I will also be recommending this company to family and friends.

Garret and Matt have been AMAZING. Just bought a new (to us) home and the plumbing and septic had not been taken care of for many years. Time was taken to obtain filed plans, explain our entire system, where everything is, how to maintain things that we can safely do ourselves, recommendations on improvements - if desired and very clear, verifiable, pros and cons prior to any work being performed. After interviewing many, This company is my “go-to” for plumbing needs in Chattanooga. I very much appreciate the time, care, and effort! I also truly appreciate that this team said they prefer true feedback with actionable items over requesting any particular number of stars on Google. Great group!!!!

Speed quality and cost on the job they completed for trash clean up was spot on👍🏼

Timothy is the man! Had my hot water heater leaking pretty bad and he removed old one, installed new one in no time and for a great price! 10/10 do recommend!

Easily the most professional and honest plumbing outfit I had had the pleasure of working with. These guys can do it all!

Highly recommend these plumbers! They’ve down hours at work for our family!

Garrett was awesome! Prompt, efficient and very kind.Though not super complicated service call he answered all my questions and provided additional advice for future work. Appreciate the service and look forward to working with Rooter Bros in the future!

⭐⭐⭐⭐⭐
Timothy did an amazing job installing our new 3-sink faucet. He showed up when he said he would, quickly identified and fixed the problem, and was pleasant and professional the entire time. His work was done right, with no issues afterward. It’s hard to find reliable tradespeople these days, and Timothy absolutely delivered. Highly recommend!