Home Services reviews in Marietta, Georgia

I obtained my franchise with Jan-Pro back in 2004 and my business continues to grow. l truly enjoy working with my business consultant Randy; He is relentless. And so is the Jan-Pro team. Everyone work hard as a team to get the job done. I trust and appreciate them.

Terrible they don’t clean what the salesman say they will. They will mop the floors and take out the trash all while leaving messes everywhere else. Cleaners are nice but don’t actually clean the things the salespeople say they will. Awful service with awful customer service.

Had a horrible experience with Jan-pro. There's no representation for the franchise owner when there's an issue with their accounts. Jan-pro charges the franchise owner exorbitant fees if you miss a day of cleaning without taking into consideration the surrounding circumstances of the absence. Jan-pro is only concerned with making money for Jan-pro and not the franchise owners. I would not recommend this company to anyone who's looing to invest in a commercial cleaning franchise.

This company is great to work with for Franchise owners to start their own Disinfecting and Cleaning Business. Their training technics are explicit and very helpful you will walk away knowing every aspect of how to be a successful Business Owner. Way to go Jan Pro for all your assistance in giving us the tools we need to be great.
. Thank You, Atom Muhammad and Denise Hopson

We’ve been using Jan Pro for our cleaning services for several years now. Ms. Gleny and her family have become a part of our family! She’s always accommodating and works so hard to provide us with great service! Randy is always checking in to inspect our school based on the services we’re receiving, and just to check in and see how things are going. We love that they are always just a phone call away to answer any questions or to mention any special request to meet our needs.

Denise is very loyal and consistent. Customer care and franchisee’s satisfaction. She is what every customer and franchisee need for the next level.
Thanks for everything you do!

JAN-PRO is the cleaning service that my office uses. They are really awesome! Everyone is very polite and attentive to any needs we may have. Highly recommended

Great energy! Ms.April covered the material and was very accommodating to any questions or concerns.

Training was very informative! Tellianey is extremely knowledgeable and has a wonderful personality! Mike was an outstanding instructor! Enjoyed his class!

Ron has done a great job with resolving previous issues we’ve had with Jan-Pro. He has worked closely with myself and our office personnel to make sure our needs are met. Pricilla is doing a phenomenal job with making sure our facility is up to standards. Thank you both so much for going above and beyond to make a great second impression.

We use Jan Pro to help us with deep cleaning our restaurant. They are always super helpful. They even come to the store sometimes to make sure we are happy with the service.

Previous company we contracted with didn’t do a great job cleaning our office space. They came in and we could tell the difference immediately. Very well detailed!! Highly recommend them.

I love our cleaning crew. They are friendly, respectful and trustworthy people. They take care of all departments with no hessitation. They have a dependable service crew there is no job too touch they leave us daily with clean office.

It was a rocky start and took several visits to get a cleaning that was even remotely professional in execution earlier this year. But then any time there was a substitute janitor it was worse than if we just skipped those weeks and cleaned ourselves with incomplete cleanings and products used incorrectly leaving excessively sticky floors that became ice with a drop of water on them or attracting dirt like a glue trap. Most recently no one showed for 2 weeks in a row, texts went unanswered and no one from JanPro reached out to notify us of a change in personnel or what our expectations should be. They promised a visit by the end of the third week only to be ghosted again meaning 3 visits missed in a row! On the 4th week someone visited from JanPro (their HQ is only 2 miles from us) that was not a janitor so again no cleaning. At this time we said this is unacceptable and to terminate services/never contact again. Well now two weeks later they want the remainder of a service contract paid in whole when they can't even attempt to perform the services they contracted to do for the past month. Be very wary of this organization, they are incompetent at best in all of our interactions both in execution of cleaning standards and managing their accounts with 1-2 week lag times in correspondence. It would be ill advised to sign any contract with this organization, integrity is everything and we've not experienced that what so ever. At this time they owe us for 2 pre-paid cleanings that were never performed. The right thing to do would be apologize and send a refund check, not try to collect on an unenforceable contract with documented repeated deficiencies which is the reason this review is now here.

Very polite and services are excellent!!! I will be recommending to many others.

Great Service and I like that they leave us notes to update each desk. If needed

Just an FYI to your office managers.. Please let them know that Mr. Kennedy has been doing a consistently awesome, amazing & fantastic job with cleaning our event center venues for the past couple of years. He is always professional, friendly and pays attention to detail. I have never had one complaint with is cleaning services. Our venues always look beautiful and the number one compliment we get from our clients is that the venue is always looks and smells so clean. So please accept this shout our, kudos, praise report regarding Mr. Kennedy to your management team. Thanks so much JanPro Atlanta!

We just went back to using Jan Pro after two years of another company and we couldn’t be happier. The quality of work we are now getting as well as the timeliness, ease of contacting and professionalism has up happy we made the move!

Derek has been cleaning my office for 7 years and always does a fantastic job. I love coming in on Monday to a perfectly clean office. Thanks Derek for all of your hard work.

JanPro does a great job for us! They are very thorough and leave the office very clean each week, and they work with our office hours to make sure they come at a time that works for us. Highly recommend!

Jan-Pro is hands-down one of the best contractors we have ever used for our school. Every day they make A school with over 700 people Look brand new. I truly love our partnership and I really think that you guys should give them a call today. They won’t let you down.