HVAC reviews in Norcross, Georgia

Pedro and Alex were AMAZING!! They walked me through everything to keep everything working smoothly moving forward. Alex also showed me the steps to change the filter on the new furnace and gave me the 3 month time to change it out. Very thorough and nice gentlemen!!

Malik, Rosendo, Cue and Mike were AWESOME! Very efficient, respectful, extremely professional and I love how friendly they all are. I would recommend that crew for anybody to work with especially when you have to be available but working from home. Thanks guys for everything!! The house is finally warming up! ☺️

I just wanna start off by saying when i called all good, they were very prompt to come to diagnose the situation. They were able to fine the problem quick and gave me a fast solution. next day insulation even!!! Scott was amazing on every end. He spend every moment he could getting me the best possible deal and quick financing options. I would recommend these guys to anyone. Thanks scott and all good i appreciate everything you guys did. The installation guys were top notch!! Very professional for courteous Demarlos and Julaun was very pleasant and easy to work with they explained everything the my did and was gonna do in great detail. Even made sure my none tech savvy self could operate the thermostat 🤣 all around two amazing guys thank you for a very easy going experience and being caring about my home

Two crews showed up and showed out on a Saturday to install my new system. Britt, John, Mike, and Melek worked their tails off to meet my time requirement. There was quite a bit of duct work to do as well as run a new line set. They got it all done and were courteous while doing it. They cleaned up behind themselves and the system runs wonderfully as well as whisper quiet!
FYI the comfort advisor Scott that sold me the system was by far the best of the 4 that showed up. He was thorough and was able to make sense out of what and why he recommended to be done.
Excellent experience.

We had our water heater replaced. We went through Lowe’s, that’s how we got Allgood to install it. Seth did a great job, just by himself with all the heavy lifting.

My experience with Allgood ARS was 'all good'! We had our hot water heater replaced. The hookup with Allgood was via Lowe's. They communicated well, arrived on time, gave us a reasonable estimate, did the work fast and very professionally. Our installer, Seth, was fantastic. He got right to work and knocked out the job. At the end, be explained everything very well, showed his work, and carted off our old unit. So far, very happy.

I will no longer call any other company but All Good Home Services!! Jim was amazing!!! OMG I have had 3 other HVAC companies out here who have ripped me off. Jim gave me great info on how to keep my system running at optimal performance and preventive measures too. He is the best tech I have ever had at my home and I have referred all my friends neighbors and families to All Good Home services. I will always call them for all my hvac and plumbing needs. I even signed up for the monthly maintenance plan which is the best plan out there by far! Thank you thank you thank you Jim. Great job!!!

My technician Orlando made this visit a very welcoming one. I’m so elated that Orlando came to service my furnace. His customer service was Excellent. He has a lot of patience because, I had quite a few questions to ask him in reference to my furnace. He was very knowledgeable and explained the issue that I was having where I could understand. If I were to have any more issues I would be sure to ask for Orlando to come out. Customer service is everything to me. Allgood you definitely have a great employee. Orlando represented your company and himself very well. Happy Holidays

Respectfully

Danny Soto-Malave
I wanted to share how pleased I was with the service Danny provided while working on my AC unit today.
He was incredibly thorough, professional, and easy to work with. Danny took the time to explain what he was doing, answered my questions clearly, and made sure everything was handled properly before he left. His ability to connect with me as the customer was outstanding and made the entire experience comfortable and positive. I can honestly say he has become my favorite technician I’ve worked with thus far.
I would be more than happy to have Danny return for any future service or maintenance. If possible, I would love to request him every time my system needs attention.
Thank you for having someone like Danny on your team. It reflects very well on your company.
Best,
Kristen Burns

Our water heater decided to quit on us early Friday morning, but Lowe’s had our backs. We were able to get in touch with an installer right away, and within hours Chase arrived at our home. He was incredibly professional, thorough, and clear in his communication. He spoke with both my husband and me separately without anything ever feeling confusing or repetitive. After a full inspection, he confirmed what we suspected — the old unit (a very tired, out-of-code 14-year-old tank) needed a full replacement.
They scheduled us for the very next morning, and sure enough, Seth arrived bright and early. He was just as professional, kind, and efficient. We were genuinely impressed that the entire replacement was completed within 24 hours of the initial call. The new water heater looks great, works perfectly, and we were without hot water for less than a day — a miracle in a busy household!
Being able to put the balance on our Lowe’s credit card with 0% interest for 24 months was a huge relief, especially with the holidays coming up and our second baby in two years arriving in just a month.
Chase and Seth — THANK YOU for making a stressful situation quick, easy, and painless.
– Mariah & Matthew Thomas

Nice people, excellent customer service.

Well organized place, great people, great service!

Love the guys here always smiling and always helpful 😎

I called ahead of going to see if they had the HVAC filter size that I needed. They did and had it waiting for me at the counter when I got there. The person on the phone and the people at the store were helpful and courteous.

Muy buen lugar para trabajos de ingeniería en aire acondicionado

Very Unprofessional.

Do guys have overnight parking I have delivery tomorrow morning

I am super grateful for the Parker team! They went above and beyond to take care of our HVAC needs! I highly recommend Parker engineering and mechanical!

My family has been utilizing Parker since 2006 as our HVAC maintenance company. We signed a maintenance contract for bi annual service. A few years ago, we found out that the service tech had not put in new filters as he had stated he had. We, therefore, went months without filters in our HVAC units. When we discovered this, we called Parker. We spoke to Jamice, a senior manager. She apologied and said it would e er happen again. It did. Last week, we hired an independent contractor to check out the units, as we'd all suffered from higher allergic symptoms this spring. Guess what? No filters. While we'd been paying our annual contract fee, Parker Heating and Air was not fulfilling their part of the binding contract, which had cost us several trips to the allergist. We find this lack of integrity very alarming, not to mention the breech in the binding contract on their part. They're now hung up on whether they came to do maintenance last fall vs last spring; however, that doesn't matter: the tech did not replace the old filter with a new filter when s/he was at our home last, during a bi-annual service call for which we'd paid. I would not recommend this company. Their excuse was "oh, that technician is no longer with us", as if that makes it ok. Stay away from this company. Plus, there is a female who does the residential scheduling who is consistently rude and uncooperative. They don't seem to want your business.

I wish there was a way to adequately explain the disappointment with the service provided. Without going into too much detail I will list the problems.
1. Person who came was not fluent enough in English to have a conversation. ( I am not a native English speaker, and am an immigrant myself so have much sympathy with this situation.
2. Never left a review of what was done or checked so I had to call the office so that a proper information debrief was provided.
3. The person who came never went to the u it’s themselves located on the roof( I live in a building) to note that compressor
was on its last legs and never informed me that the Freon used was R 22 so that replacing the compressor would entail checking on this aspect of the functioning of the ac.
4. When I called back to inform Parker as an FYI because I had wasted time and would have gladly spent the 13 k with them if someone knowledgeable, with a complete evaluation, and with a good explanation had come to my house. I simply called to tell them that in the future they should make sure that the technician actually check the compressor even when the issue identified by the homeowner is a thermostat problem. I was told by the person on the phone that I was wrong. That they have well trained technicians, etc. Unfortunately, this manager wasn’t even employed at the time so has no knowledge of what happened.

My point is , she could simply have said thank you and gotten off the phone, even if she thought she was correct. Instead she insisted on telling me how I was wrong and didn’t understand the process. The truth is I’ve owned homes in several states and dealt with many HVAC companies and never worked with one I could trust less. Many companies I have used have actually been great.
I would not use Parker unless
You already know what the problem is and can’t fix it yourself. They will not go the extra mile and if there is a problem it is very likely they will blame you and will not try to find a solution or provide expert explanations.

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In regards to facts - I never confirmed that the compressors were running. That is a lie.
What I said was that we hadn't used the unit. We have two in the house and the technician was looking at the one in the guest area. I also told Shirley(the one who initially told me she wasn't working there then, perhaps as a way to deflect responsibility) that it had been impossible to communicate with the technician as he barely spoke english. Additionally, the I found out from the person who came out yesterday that the units were from 2002. So I am a little surprised that Parker can state without reservation that there was 'no indication that the units were in a state of decline'. Thank goodness that I found someone good who was able to provide this information because , again, my new people who I am glad to pay 13,000 too, actually looked at the unit! Parker never made mention of Freon or the level or that it was R 22 and I would have trouble replacing it.
The most galling thing of all is that I was only calling them to give them an FYI and said to her she could just pass this up the line. Instead she decided to insult me. This is a bad company and coming back at me with complete falsehoods is another proof. Avoid at all costs dealing with this company. Also, Shirley should get some counseling on telephone etiquette.

Parker Engineering has been great to work with, in utilizing my company for logistics. They set precise and acheivable goals for delivery and have displayed immense professionalism at every level.They are diligent, trustworthy and look forward to more commercial work with them in the future.