HVAC reviews in Norcross, Georgia

Brian was great, Jett said hello.

Why don’t you guy have your hours of operation on either here or you website?????!!!!!

Edit: thanks for the fix

Always they have excelent service. And friendly

The best place to shop for hvac parts and best customer service 👌

Why is it called “supply” if they have no supplies like and I quote “we don’t have any snaplock pipe or anything like that here”

Dale Bill James are really helpful and informative always happy to deal and do business with them I highly recommend

The place to go for HVAC and welding supplies. I've shopped there for my own company and my employers for nearly 10 years.

Staff was very friendly and knowledgeable.

Excellent customer service, friendly people, professional. The best place to buy HVAC parts.

Will only sell to liscenced contractors. Furnace fan motor burnt up. At least they pointed me to someone who sells to handy homeowners.

They didn't carry what I needed, but the gentleman at the counter told me exactly where I needed to go to get it. That's customer service, and why I always start with Johnstone for my HVAC supplies.

I'm an a/c technician. Since I graduated, I've found that this is a great place to buy, and even to get great tech advice. Prices are great as well. Better than other supply warehouses in Atlanta.

Ordered a Goodman pressure switch at 7:45 AM the associate Dale advised that they had one in stock in their College Park location. I was told it would be there around 1 PM which was perfect as I have a new born at home with no heat. Checked at 1:45 PM the truck had not arrived and the associate told me he would call once it did. 4:40 PM I have to call them to check status and was advised that the part did not make the transfer. Last time I will ever try and do business with them and I will make sure to point others to Mingledorff's in the future. PROCEED WITH CAUTION IF YOU ORDER PARTS FROM JOHNSTONE SUPPLY

Bew or what ever is name , the bald man , is rude as hell and he is lazy as hell and he dose not want to work , he didnt want to sell me anything , kept walking around while im waiting for him to complete the purchase, so left because i couldn’t deal with his women attitude, grainger would never do that .

Their customer service skills have improved alot in 2 years, still kinda slow behind the register(They need some young energy in that location)and a line builds up sometimes. Overall they are good. Been a johnstone customer for over 10 years all the way in VA to GA

This store has been helpful and friendly with my small repair business. If they can’t help they know where to point me to get what I need. Great price on caps and parts. In like this location and will go out of my way to do business here.

I work for one of the biggest commercial HVAC companies in the southeast and some counter guy refused to sell me refrigerant because, in his words ”he didn’t know me personally”. I’ll do everything I can to avoid this location again. -Mckenney’s
Update- I went to United Refrigeration and had a great experience

This store is the worst, I am an electrician with more than 25 years of experience and I went to buy a two pole 220v 120v contactor. coil 30amps, and I get that they wanted my electrician's license, and they couldn't sell me a stupid contactor, they told me that suddenly I didn't know how to do my job and if it got damaged I wouldn't be able to return it. He wanted me to fill out a paper with a lot of information. It seemed so stupid to me and Degrading on their part that I came out laughing, I have bought contactors all the time and this stupid store comes up with those stupid things that I have never come across anywhere else for more than 25 years haha.

Very Poor Customer Service. Our contractor purchased a motor to replace in our heating system that was defective and damaged the heater circuit board. As a result, we had to replace the entire heating system which cost way more than it should have in addition to the contractor's time in working on the sytem to determine it was defective. We contacted the company the next day and provided them with the information. They (Lon) agreed to provide us a refund and requested the receipt and credit card to be returned with the motor which the contractor did. They then refused to refund the motor when he arrived to the store. We called back and spoke with Lon and then asked to speak with Brian (manager) who refused to talk with us hung up on us. We contacted corporate and spoke with Joel (Marketing director) who said he was sorry but said they do not speak with customers or the public or give you credit even though it was under warranty. This defective motor burnt out additional parts and cost us replacement of a new system. Very disappointed in this company and lack of customer service or quality parts. I would not recommend doing business with this company based on our experience.

Por lo de mi travajo

好地方！友善的人！