HVAC reviews in Smyrna, Georgia
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Entire process from scheduling appointment to the actual service was world class! Will definitely use again!
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Dominick is very professional and responds immediately to our needs. I have recommended him to several neighbors!!
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The owner was nice but overall they could not fix my mini split and I had to go buy a new mini split.
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great experience, very friendly, very respectful.
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I had two air conditioning companies out to analyze the problem with my air conditioning unit. It wasn't until Darren from Aire Serv of Smyrna came out was it diagnosed and fixed properly. A Big Shout out to them!
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They came and checked my hvac last week and said it was fine. Now one week later it is not working. I keep calling and no answer. I have left emails as well. They say they are open 24 hours a day for emergency service but they have not returned my call all day. Do not use this company. They are not reputable
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Dominic is very professional and was very knowledgeable and worked until he finished the job. I would most certainly recommend him.
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Prompt response to an emergency water problem in my basement, was professionally resolved by Dominic Warren. I definitely will recommend him to my friends for any HVAC problems in the future.
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The Technician, I dealt with seemed like a good guy (Dominic) however lacked experience. I had an LG Minisplit system with a refrigerant leak. He insisted that the line set needed to be changed ($1500ish). The new line set then leaked significantly at both ends. After several visits troubleshooting he finally sent another company to fix the issue as he could not figure it out. The new company determined that the fittings used on the new lineset were the wrong style and they were all leaking. After replacing the fittings, it was determined that the real problem was in the condenser. Never an issue with the line set which I was charged in full for. Each visit he would charge the system and tell me it was fixed. It was not a huge leak and would take weeks for the system to not heat/cool effectively. I then had to pay the new company to replace the condenser (original problem). I ended up paying to replace a brand-new line set. This process resulted in months without a fully functional HVAC system and pain. Never a call back, apology, or refund of any kind.
They have also chosen to not answer the phone or respond to voicemails at this point so I am regrettably leaving this Review. Hire at your own Risk!! -
Quick, efficient, and excellent communication. We were in a time crunch to get our upstairs unit replaced and Dominic delivered. Highly recommend!
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I recently had the pleasure of working with Aire Serv, and I must say, I was thoroughly impressed with their level of professionalism and expertise. From the moment I called to schedule an appointment, the customer service representative was friendly and helpful, answering all of my questions and providing me with a clear understanding of what to expect during the service call.
The technician arrived promptly at the scheduled time and was courteous and respectful throughout the entire process. They took the time to thoroughly inspect my air conditioning unit, identifying the issue and explaining the necessary repairs in a way that was easy for me to understand.
The repairs were completed quickly and efficiently, and the technician even took the time to provide me with some helpful tips on how to maintain my unit to prevent future issues. Overall, I was extremely satisfied with the service I received and would highly recommend this HVAC air conditioner servicer to anyone in need of quality and reliable HVAC services. -
Aire Serv of Smyrna provided great service. I truly appreciate his dedication and knowledge to his craft. He was thorough and offered the best prices around. I recommend this business for all who read this- it was definitely top tier service for reasonable pricing.
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We were in a very tough spot. We had two systems go down at the same time and had been working with another company that was getting extremely costly and up-quoted us on the work. Our neighbors swore by Aire Serv so we reached out and they came right out, ran diagnostics, explained the system and why it malfunctioned, never placed blame on anyone or company for how things had gotten where they were, and provided a clear quote and action plan options on moving forward. The service was great and we felt prioritized and heard. Aire Serv earned my business and can count me as a fan going forward.
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They just came out and checked my hvac last week. Now my AC is out and I can't get anyone on the phone. I tried for two days and no response. There website says they are open 24 hours. The technician Dominic was great. He has gone above and beyond to help me. He needs a huge raise.
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“I had a fantastic experience! The technician arrived on time, was extremely professional, and provided outstanding service. He took the time to address my concerns and made sure I understood everything they were doing. The attention to detail and genuine care for customer satisfaction really stood out. I highly recommend this company for anyone in need of HVAC services!”
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Dominick was great. He was totally up front about timing, costs and expectations. The installation was efficient, neat and tidy. I'd recommend Dominick to anyone needing AC services.
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When you find service like this, you want to keep them. I highly recommend Aire Serv of Smyrna for your HVAC services. Mr Dominic is the best. You can count on pleasant, clean respectful, professional and timely service every time.
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Dominic has been great to work with. Responsive, experienced and great pricing. The process has been easy and would recommend Dominic and his Aire Serv Team to anyone in the Smyrna area.
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I am very appreciative of Aire Serv of Smyrna and to especially Dominic for helping me out in a tough situation. I purchased a new HVAC system from different Aire Serv franchise less than 1 year ago only to find out that the system was inoperable when I tried turning on the A/C for the first time after this past winter. The original franchise (Aire Serv of Suwanee) that I purchased two new HVAC systems from refused to honor the warranty they provided with the systems, but Dominic stepped in and helped to get a new unit and install it (this time correctly). Thank you Dominic, I am truly grateful!
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Being a new homeowner is very stressful, especially when you have to start replacing things. Aire Serv of Smyrna made the entire process, from start to finish, seamless and exceeded my expectations in every way.
Dominic provided me with many options but yet was not pushing on what to do. The team was very courteous and professional. This was a great experience and I would recommend them to anyone. I will definitely use Aire Serv of Smyrna again! Thank you again Dominic and team! -
I replaced my 23 year old units and this company had the lowest price out of the four companies for the same or comparable units. Dominic accommodated my schedule for the 6 months maintenance service without giving me the run around.
I have no regrets with selecting this company because the professional install and customer service has been impeccable!