Home Services reviews in Stone Mountain, Georgia

It's amazing how far companies are willing to go to make an extra dollar. I sat here and watched a video of work done by the Dirt-Guy / G's Hauling at our home. I witnessed 3 dump trucks that were loaded at different times by 1 bobcat. The path for the bobcat was from the backyard to the front of the driveway repeatedly until a truck was filled and then the next truck would pull up and be loaded when available. I counted each truck haul off 4 loads each which was a total of 12 loads. They drove 13 miles one way loaded down with dirt and then returned after each load to repeat the cycle over an 8-hour period, one at a time. Usually, if a company tries to get over on a consumer there's an attempt to make it look NOT SO noticeable, but these thieves charged us for 7 extra loads all because they thought we weren't watching them. Even the bobcat driver admitted he loaded 12 trucks that day but G's Hauling / The Dirt-Guy refused to do the right thing even after the video evidence was offered up to them. Take heed to the warning good people! Stay away!!!!! #ArmyOfThieves #OurCommunityDeservesBetter

I needed sand for a kids sandbox but didn't have a truck. The staff members went above and beyond to make the purchase and delivery smooth. They were able to deliver the sand the same day. I will definitely be back for future landscaping needs!

Great service! Tiny was quick and efficient delivering my loads of 57 stone to me! Quick response time from the office. Would recommend for any of your landscaping needs!

First, they are fast. Second, they are less than most other companies. Third, (but maybe most importantly) they have great people. Roderick Hall was our driver and he did an outstanding job. Communicated and surgically dropped the dirt like a pro right where I wanted it.

My story is: I called for a quote; fine, got my quote. I drove to the yard to see the fill dirt I needed, and I was OK with it so I called back and made payment. That's when things changed. Nishell the sales person that I spoke to promise me a small truck full, which she said holds 8 C.Y. and If I wanted more, I will have to use a 16 C.Y. truck; I approve the small truck. When the truck arrived, it was 1/2 full, they never returned my calls to clarify, a third person name Darrin, told me to accept the delivery, and he will send me the rest the same day. I let them drop the dirt, and after that Darrin call to tell me that I have to pay for the extra dirt. The notification for delivery was supposed to be 2 hours in advance, they gave me 15 minutes after I finally got through with a phone call. So a $125 job, to deliver dirt, turn out three lies, and me having to buy more dirt else where.
Terrible company. Buyer be aware.....

Ordered some topsoil last Friday morning and was hoping to have it delivered on Saturday, but expecting it might take longer. My soil was delivered same day. The driver was courteous, careful accessing my property, and thoughtful about helping me decide where to dump the dirt. Very positive experience overall.

Tiny delivered our product and she was amazing in backing the truck into a very tight space.
She listened to us and was able to make the drop exactly where we wanted it.
Thanks Tiny.

Had great service, with the Dirt Guy. I called to place 2 different products. I ordered about 8:00 am to be delivered to Mcdonough Ga and my order was complete within to 2hrs. I was surprised the the service was complete so fast. The quality and quantity was out standing. I give 5 ⭐️ ⭐️ ⭐️⭐️⭐️. Custmer service was very professional.

Excellent service. Would highly recommend. They absolutely know their product line and customer needs. I was very impressed with Tiny their driver and delivery person.

ONCE I ORDERED MY DIRT, IT WAS DELIVERED IN LESS THAN 24 HOURS. THE DELIVERY PERSON WAS RESPECTFUL TO MY PROPERTY AND PAID ATTENTION TO DETAIL....WE WILL BE USING THEM AGAIN!!

If you need gravel/ dirt and are in the Stone Mountain/ DeKalb area, call these guys. Locally owned, small business. They're prices are reasonable and product is good quality. They actually helped my husband distribute the gravel. We've used them multiple times and always had great experiences.

Roderick Hall was my driver. Very prompt and communicative. I ordered two scoops of soil and two scoops of 57 stone. Both delivered exactly where I requested. It’s also worth noting the quality of product and that I ordered on a Saturday and received Monday morning. Very quick!

Don't use these guys. They promised delivery of a truckload of dirt by 4p on a Saturday. It did not arrive, and they did not communicate at any point about the order. The weekend passed along with my available time to be able to move the dirt around. Without talking to me they showed up Tuesday morning with the dirt. Now I have to take time off to do the work. I called to explain the situation and ask for some kind of partial refund. The employee, though polite, seemed unable to understand why they should have to offer a partial refund on a product that was delivered. No apology was made, just excuses. After discussing this over and over on the phone for 20min, he sent me $25....half the delivery fee.

**Update: As you can see in the owner's reply, there is an unwillingness to own their mistake. Being closed is totally fine. If their website and ordering system said they were closed, I would have found another supplier. But their website, ordering system, and text communications to me all said they were open. Their system took my payment and promised me that my order would be delivered by Saturday at 4. Since it did not arrive as promised during the long weekend, I have to take time off work to deal with this. The owner should be saying that they failed to fulfill their promise and then seek to make it right. Instead they just keep missing the point and telling me they were closed.

Super easy transaction. Ordered the dirt online and asked for next day delivery. We were pleasantly surprised to have a truck at our house about 4 hours later. Driver was super nice and dropped it exactly where requested. Doesn't get any better than this... Recommend. 5 stars!

Convenient place but they don't give you the amount you get elsewhere. They claim there bucket holds 3/4 yard in reality you only get 1/2 a yard.

Update.
Yes I did post a review for them as well as they also fall short.

Great place!! I ordered gravel from somewhere else and then these guys and their loads were definitely bigger!! The fill dirt I ordered was top notch, beautiful dirt with zero trash, I compacted behind my retaining wall very good!! Highly recommend! I will be returning!

Matthew was very respectful to both me and my yard. Thank you, Dirt Guy Landscape Supply!

I enjoyed the Customer Service here.
Tiny the lady at the front desk was very helpful and knowledgeable about the product. She also delivered my other in a timely manner. I recommend this company. They have the best prices. Thx you, The Dirt- Guy🙂

Great services. Exceptional customer service, fast and efficient. Love it. I recommend .

Great value and delivery was excellent. Tiny, our delivery driver was great. She was able to back the truck into an extremely tight space to make it easier for us to move. I will go back to them for my gravel needs in the future!

Good deals and friendly staff. Will return for more items.