Home Services reviews in Kailua, Hawaii

Extremely thorough and attention to detail cleaning! Very professional, respectful of property and time. Excellent communication for easy set up, scheduling and management. Great value for excellent service. I will now definitely be a repeat customer, as S & S cleaning makes my busy life easier!

I’d be lying if I said they were a normal cleaning company because they were far beyond that. What started off as a simple phone call for help quickly became a panic attack as I had to ask her for help. Shyla calmly stayed on the phone with me walking me through the attack, I didn’t know them yet. Didn’t even know she was the owner until later but for someone so successful to stay on the phone for 45 minutes to make sure I was okay isn’t just a “cleaning” company. just simply asking for help was hard. Stephen showed up to what I thought was a mess. He didn’t judge a single thing. And instead said no worries I’ll help you. I asked for a few things outside their scope of work, just mentioned it. He said they don’t normally do that. But he did it anyways. He folded my simple 5 pieces of laundry and laid them nicely on my bed. I’ve never had that done for me. Their team slowly trickled in with smiles on their faces, and although I remained in my office I could hear them quietly laughing. Stephen left half way through to get them coffee. Shyla stopped by to check on me. They of course cleaned my house the best they could. But it wasn’t just the cleaning. It was the time they took to care for every single thing in my home. The clean yes. But they didn’t just care about the cleaning, they cared about me. And that’s what makes them different I think.

We have been using this company for almost 10 years now for regular house cleanings and move-in/move-out cleaning. I truly cannot recommend them enough.

Over the years they have become so much more than just a cleaning company to our family. They are incredibly trustworthy, dependable, caring, and always go above and beyond in ways that are hard to put into words. Knowing our home is in their hands gives us complete peace of mind.

They take care of our house as if it were their own and have helped us through so many different seasons of life. Their attention to detail, professionalism, communication, and genuine care for their clients are unmatched.

It’s rare to find a company you can trust this deeply for nearly a decade, and we are beyond grateful for everything they have done for our family and home. Highly, highly recommend!

We first called S & S in a moment of desperation to get our home into some kind of decent condition after raising three kids and many dogs. After COVID, I began working from home and needed to be in a better space. Stephen, one of the S’s in S & S, came with Row, and both were so kind! They didn’t shame us at all about the condition of the house. They worked incredibly hard, and it was a miracle how much better everything felt. I’ve been a client of S & S going on two years. They are friendly, flexible, kind, personable, and make a wonderful difference in our lives. Mahalo nui loa S & S!

Excellent service and professional staff! Thanks again for the awesome work!

They came on short notice and did a great job 👏 👍

Great replies, prompt estimate, and the place looks great. Why go anywhere else? I’ll be using them in the future for sure

It’s a great company I’ve worked with them for nearly a decade.

Incredible experience of deep cleaning with a beautifully thorough approach. Flexible and accommodating. Professional and detailed. So glad to have found this company.

They did an amazing job for my move out cleaning. Response was fast and they were able to work around my schedule. Recommend 100%!!!!

S & S cleaning and concierge are good people that do great work keeping your place clean. They are the best on the island! I recommend them to anyone who needs cleaning services!

They did a great job on our apartment when we were getting ready to move out! 10/10 would recommend and will definitely be rehiring in the future moving forward

This outfit was super courteous and professional from the get-go. Very responsive in getting an estimate and quote out. Most appreciated, though, was their flexibility. Despite some things causing us to change tones and dates a few times, the price and professionalism stayed constant. Would use again in a heartbeat.

If I could give more stars I would! They deserve it not only do they provide excellent service there aloha is what made me feel like family! Thank you S & S for always providing me and my family with whatever we need and at quality price, you guys will forever have my business! Aloha

The owner, Shyla, was very personable and professional to work with. She and her team did an amazing job cleaning my Auntie’s apartment!

Professional, friendly and genuinely care about their clients! I’ve hired them multiple times now to clean our recording studios & I am always impressed by the impeccable attention to detail. Every nook and cranny that most would overlook are cleaned thoroughly. Do yourself a favor and hire S&S Cleaning for an outstanding service and experience!

Look no further you have found the cream of the crop! S & S went above and beyond for us in our move out prepping for tenants. We are completely satisfied and they will make sure of that. Top notch equipment and supplies. Everyone is on point and they give your home or business 120%. We will be using their services in the future and recommending them to everyone we know. We can’t thank you enough S & S!! Mahalo!

You know the owners of a business actually care for their clients & the cleanliness of their home when they share tips and resources. They’re not just trying to get the job/money. Shyla goes above and beyond, responding in a timely manner, making sure she understands your needs & then executing the job. This is a business of true quality, no shortcuts, no excuses.

LOVE our cleaning with S&S! Coming home to a squeaky clean house was amazing. The floors, counters, every surface was cleaned to perfection. Everyone was so kind! We love S&S!

Shyla and Stephen were amazing, super responsive, very flexible and accommodating. They turned around the bedroom and bathroom within a couple of hours. A super professional cleaning service! Would highly recommend

Shayla is extremely responsive. She has incredible follow up and puts her clients first. Her team does an outstanding job at cleaning EVERYTHING. Highly recommended