HVAC reviews across the US

I wasn't a client of an AC repair service, but I made an after-hours emergency call for a leak in my ceiling caused by a drain pipe from my HVAC unit. The team was incredibly professional and friendly, sending a technician to my home in just 30 minutes. They quickly diagnosed the issue and fixed it right away. I even got to see photos of the problem, which turned out to be a faulty glue joint on the PVC evaporator drain pipe. They replaced the faulty joint with new parts and tested everything multiple times before leaving. The crew was neat, knowledgeable, and efficient. Their quick response really saved me from potential water damage. I highly recommend their services!

when my furnace broke down on a weekend, i reached out to riverside bros - heating & cooling contractors, following my son's recommendation. the staff member on call, nicolas, was incredibly supportive and polite. soon after, a technician got in touch with me and arrived promptly. unfortunately, my furnace couldn't be repaired immediately because a part had to be ordered. however, he ensured i had an alternate heating source and reassured me that my furnace would be fixed promptly. come next working day, technician jayden came over and fixed the issue! i am absolutely satisfied with the service i received and will surely recommend them to others! five stars for their excellent furnace repair service!

We reside in a rented place in Riverside and our exterior AC unit gave out. Our property owner sent over Maddox from the property management team, but unfortunately, our outdoor unit was damaged beyond repair. Fortunately, we discovered a reliable AC repair service that not only offered us a reasonable quote but was also available to install our new system on the same day! The temperature was above 100 outside, and we're truly grateful for all their efforts to make our home comfortable again. Additionally, since the AC system was replaced and transitioned to a heat pump, our electricity bill has decreased by 20%! We really appreciated their help when we needed it most. Highly recommended!

Tony showed up promptly on an extremely chilly day to repair my furnace when nobody else was available. Thankfully, he was able to come the same day and resolved the issue. He even cleaned the flame sensor when I mentioned it after he had fixed the main problem, and he quickly had my furnace up and running again. Tony provided excellent service - he was friendly, knowledgeable, and professional. I would definitely recommend his services and would not hesitate to use him again if necessary. Furthermore, his pricing was more affordable compared to the other five places I contacted, who couldn’t accommodate me until at least two days later. It was crucial for me to have the furnace fixed promptly as the temperatures were extremely low and my indoor heaters were running at full capacity. I'm a very satisfied customer thanks to the outstanding service provided.

We called Riverside Bros - Heating & Cooling Contractors on a Saturday because our AC wouldn't start. Tony, the technician, arrived quickly and replaced the capacitor, but the problem wasn't solved. He checked further and thought the fan motor was bad, recommending a new unit and said he’d send the info to get a quote. The visit was about 10 minutes and cost $210, but the AC still didn’t work. Later, a neighbor with experience in AC repair came by, looked things over, and found a nicked wire from the fan. He cut and reconnected the wire, and the AC started working right away. After explaining what happened, Riverside Bros reached out to make things right by refunding the $210. Their customer service was excellent and they listened to my concerns. We’ve always had good experiences with them before, and I appreciate how they handled things this time.

On the coldest morning in Riverside, my lower AC unit decided to stop working right when I needed it most. I called for AC repair and spoke to a very friendly person who quickly set up an appointment for that same afternoon. Gavin arrived right on time, checked out my unit, and explained the issue. Since my unit was 20 years old and repairs would be expensive, I asked Gavin for a quote on a new unit. The price was right for my budget, so the installation team came the next day, which happened to be even colder, and put in my new AC unit. They were careful, professional, and did excellent work. There was a small issue with the new thermostat, but they came back the next day to make adjustments, and now everything works perfectly. I’m very happy with the service and would recommend them to anyone in need of AC repair or installation in Riverside.

My old furnace was replaced by Riverside Bros - Heating & Cooling Contractors, and my experience has been outstanding. The salesperson was knowledgeable, professional, and well-prepared. After signing the contract, I received a detailed email outlining each step of the process and the timeline, which was a pleasant surprise and accurate down to the minute. The installation team arrived on schedule and worked diligently without distractions. There were no cell phones or loud music, which I appreciated compared to my past experiences with other repair services. Once the installation was finished, an Installation Manager came by to check the work. He had over 20 years of experience with the company, adding even more value to the service. I really wish I had chosen them earlier, as they truly stand out. Just a tip: not all dealers claiming to be authorized for Carrier products are legitimate, even if they’ve been around for years. Make sure to ask questions to avoid any issues.

I had a wonderful experience getting my furnace cleaned and checked today by technician Gavin. I'm really grateful for his professionalism and the clear information he provided about my furnace. I genuinely believe the service I received deserves a perfect score of 5 out of 5. Additionally, my call on Sunday was promptly returned, and the representative I spoke with was both professional and patient. This is an excellent company with skilled technicians. I now feel confident reaching out for my heating and cooling needs.

jayden was the service technician who came out to check my air conditioning system. he was very thorough in diagnosing the problem with my hvac unit, and took the time to clearly explain what was wrong and how he would fix it. i really appreciated his attention to detail and the way he communicated each step of the process. my system is a bit older, so it's great to have someone knowledgeable like jayden helping out. i also went ahead and purchased a maintenance check-up for the furnace from him, and i'll definitely be calling soon to schedule that service—and will be asking for jayden again. highly recommend for anyone needing ac or furnace work, especially in this california heat!

what a great company! super quick, professional, and always ready to help. our furnace stopped working early in the morning, so i called and jayden said he could come by in about an hour. i got text updates letting me know when he was on the way and when he would arrive, which made things easy. jayden did a fantastic job! i was a bit embarrassed about how dusty and dirty our furnace was, but he took it all apart and gave it a really good cleaning. he also told me about the company's maintenance program for both summer and winter, and i signed up right away. i’m really thankful i found such a reliable team for furnace repairs.

We haven’t really had an HVAC company we trusted before. When our furnace stopped working, I called after a friend’s recommendation. Tony came out, fixed the furnace quickly, and gave it a thorough cleaning. A few days later, I even got a refund check for overpayment, which really surprised me! It’s great to see a company that is so honest. I didn’t even realize I had paid extra. They could have just kept it, but they didn’t. From now on, I’ll always use them for our furnace maintenance.

we had our furnace replaced and everything went smoothly. nicolas was helpful and explained our warranty clearly, letting us know that regular tune-ups were needed every 6 months. when it was time for our tune-up, we had a little trouble getting in touch at first, but nicolas reached out to us and apologized for the delay. he listened to our concerns and quickly made sure everything we needed was taken care of. the service was professional and the team made sure our furnace was running well. overall, we are happy with how things turned out and appreciate the quick response and care.

I was impressed with the service from start to finish. I called and Jayden answered the phone, being very friendly and helpful. I explained everything about my heater, and he assured me the technicians would arrive at my place in Riverside within an hour. They showed up right on time and were well prepared for the job. The team was very professional. They repaired my heater perfectly and even gave me some helpful tips for maintenance. Riverside Bros - Heating & Cooling Contractors did a great job, and I will definitely recommend them to my friends.

After dealing with an old, inefficient boiler that gave us constant issues, we knew it was time for a replacement. Not many companies around here actually service boilers, but after searching online, we found Riverside Bros - Heating & Cooling Contractors and gave them a call. Maddox came out for the initial assessment and took the time to check out our whole setup, which includes three separate heating zones and an outdated controller. He really focused on making sure everything would be done right the first time, and sent us a clear and competitive quote right on schedule, explaining everything in detail. The team scheduled the installation when it worked for us and handled what turned out to be a pretty complex job. The technicians, including Jayden and Nicolas, clearly had years of experience. They worked efficiently, kept us informed, and finished everything in two days. They even made sure to clean up the work area completely before leaving. What really stood out was how they went above and beyond. They put in quarter-turn shutoff valves for each zone, making any future maintenance way easier. They also added an air bleed to help avoid air bubbles, and even hooked up our old thermostats. We couldn't be happier with how everything turned out. Highly recommend for anyone needing HVAC work, especially boiler replacements!

Jayden did an excellent job servicing our HVAC system and made some helpful adjustments to improve how our furnace works. He also fixed an issue left over from the original installation—a jumper wire was connecting both the first and second stage heating. Because of this, our furnace wasn’t using the first stage for gradual heating and energy efficiency, which we thought was just how it operated. Now, after the correction, we can really tell the difference with the 2-stage heating working properly. We’re very happy with the service and attention to detail. Highly recommend for anyone needing reliable heating and cooling support.

when our air conditioning stopped working one hot friday evening, we called for hvac help. nicolas came by within an hour, quickly found a bad capacitor in the a/c unit, and had it up and running again in less than 30 minutes. the price was very fair, especially for after-hours service. since our house is older, we decided to upgrade and replace both the furnace and air conditioning. we got a really competitive quote, and the team installed our new hvac system soon after. their crew was friendly, professional, and explained everything clearly. the installation was fast and they left no mess behind. we’re very happy with the whole experience and would definitely recommend their hvac services to anyone needing reliable heating and cooling work.

I’ve relied on Riverside Bros - Heating & Cooling Contractors for years at my workplace and have always been impressed with their HVAC service. When my furnace at home started having issues, I gave them a call. Tony arrived within an hour and got my furnace working again. Since my furnace was pretty old, I knew it was time for a new one and started working on financing a replacement. Even while the old system kept acting up, they made sure it stayed running. When it finally broke down, they quickly set up an installation for my new HVAC system the very next day. If you want reliable service and no surprise costs, give them a call—they’re fantastic!

My heater stopped working at my house in Riverside, so I called for repair help. Nicolas came out to take a look. He was very straightforward and honest with me about what was going on. At first, the thermostat was acting strange—it kept reading heat, even though I double-checked that it was set right. The fan wasn’t running, and it seemed like something outside with the heater wasn’t working either. Nicolas managed to get the heater working again. A couple days later, Gavin came by because the issue came back. He was really thorough and checked all the wiring to find the actual problem. I appreciate how he made my repair a priority, fixed the heater quickly, and apologized for the inconvenience. Overall, I’m happy with the service and how fast they got my home warm again.

We wanted to be more energy efficient, so we upgraded to a high-end heat pump water heater for our home in Riverside. The installation was done right, and several people checked it, but the system was extremely loud—you could hear it all over the house, almost like a truck was running inside. After struggling to find a solution, we finally connected with Riverside Bros - Heating & Cooling Contractors. Gavin, the technician who came out, really knew his stuff. He was friendly, respectful, and took the time to figure out exactly what was causing the noise. Once he fixed the issue, the difference was incredible—our heat pump water heater is now much quieter and the comfort level in our home has improved so much. I’m very happy with the service we received and will definitely use them again for any HVAC needs.

We recently had our AC system replaced, and the whole experience was fantastic. Jayden was quick to get us a new unit and scheduled the installation right away, which was great since our old AC had stopped working. Gavin handled the ductwork perfectly, making sure everything fit smoothly. The installation team was excellent—Tony and the crew were true professionals who clearly knew what they were doing and worked together really well. We’ve used Riverside Bros - Heating & Cooling Contractors for maintenance and repairs on our old AC for years, so when it was time to upgrade, we didn’t bother getting other quotes. We also had them install a new water heater recently. For projects like this, we never look anywhere else because we trust their work and know they are the best! Every time our AC kicks on to keep our home comfortable, we’re grateful for their service.

my ac had been blowing warm air in my house here in riverside for a while, making it really uncomfortable, especially during the hot summers. a few other techs checked it out but didn't really help much. when nicolas from the company came to look at another problem, he quickly figured out what was wrong and explained how to fix the extra heat issue. now my home feels so much cooler and comfortable. if you need any ac repair or have trouble with your system, definitely give them a call and ask for nicolas. he really knows his stuff!