Reviews of local pros in Boise, Idaho

Ashley sent a great group of guys to install new Trane HVAC and bath vent fan. They were on time, careful of my 2 doggies trying to get in on the action, & cleaned up nicely. As for the work itself Ashley gives 5 yr warranty for labor and it’s a NATE trained shop. They’ve maintained our 17 yr old system for the last 8 years. But we decided it was time to banish the R22 ac, and glad we did! New unit is quieter—which wouldn’t be hard. Todays crew was very patient w answering our questions and explained how to best utilize the system. Like many major home replacements labor quality is half the battle. We feel confident in the guys work today.

Kelly from Ashley heating was on time, professional and fast. I watched him go through the trouble shooting steps methodically and it led him to a timely resolution for us. Well done!!👍🏻

Went through the whole system and replaced a capacitor, excellent service.

All Ashley specialists were friendly, efficient, and professional. We will recommend Ashley to our neighbors.
Thanks for a job well done!

We got a really great system at a nice price. Rick was responsive and helpful throughout the sales process and the installation was professional, timely and high quality. Colton, Bill and the others went above and beyond. For this kind of investment you want a company that exceeds the bar in every way, and these guys did just that! I could not recommend more highly!

Colton and Josiah did a great job. Called and came 30 minutes early. Explained what they would do and got right to work. Professional and friendly. Great team!

Josipha was friendly, very efficient and did a great job. He's a real asset to your business. Please make sure to make a note of this. Thank you, J Steven Reid

The technician, Mike, did a wonderful job installing my water heater. He was very cordial and knowledgeable. He explained the new buttons, connection, etc., in a way I could understand. I will certainly use you again.

We recently had our quarterly visit, and Tim was our technician. He was very helpful and knowledgeable.He was able to diagnose and fix an issue with our system very quickly. Very happy with this company.

I have used Ashley heating and cooling for over 11 years many times and when a new face comes, I am amazed they are as equipped with knowledge and are pure gentlemen. Colton and Jacob ran a gas line for me with no exception to that mind set! They were younger but just as efficient, polite, and knowledgeable as the rest of the team I have encountered during this time! Kudos for Ashley and their hiring and training! I wouldn’t hesitate to work with them again! Thank you guys for a job well done!

I have Ben with Ashley Heating and Air for 17 years.
Their standards of quality service, superior products, and timely maintenance have sustained this relationship.
I have, and will continue to recommend they for HAVC systems and service to all who ask.

Eric serviced my HVAC system and was prompt, courteous and thorough. He explained his findings in a clear and concise manner. Always happy with the service I get from Ashley Heating.

This was a tough job with minimal space to work in. Furnace and water heater install. Good job guys!

Colton from Ashley Heating air came to our house due to the furnace not calling for heat. After a few minutes, he was able to diagnose, clean, and fix our furnace. He is pretty knowledgeable and professional. Thanks for being on cal and helping us Colton.

Ashley installed new energy efficient furnace and AC units. Installers were both very professional and pleasant to work with. Job site was completely cleaned up before they left. Would totally recommend this company!

We had a great experience with the folks at Ashley Heating Air and Water Systems. Dane Degraff answered all of our questions during the bidding process. He also sent a technician out as a complimentary service to assess whether we might save our furnace for a little while longer. The technician who examined everything had detailed pictures of the cracks in our heat exchanger so that we could see the proof of damage. Many companies in Boise are now owned by private equity firms that do not care about customers. Those companies will try to talk you into replacing a full system when you might only need an AC. That is not the case with Ashley. They also were the only company that was willing to discuss cash discounts and closeout models without being dodgy. The install was very professional as well. The techs were super helpful as they walked us through the updates to city code on our new system, as well as maintenance tips. We're very thankful for their help, given that it is such a huge expense when a home HVAC system fails completely. Would use again! 😀

Everyone at Ashley Heating Air & Water Systems (Dane, Chris, Jacob and others whose names I didn’t catch) did a top notch job with our new garage mini split. The whole crew was friendly, professional, knowledgeable, clean and their communication was excellent! Their product and warranty, along with competitive pricing and exceptional service is why we close Ashley. We highly recommend them! Bryan and Ana Powell

Ashley heating and Air gave me a second opinion on a maintenance issue i received on my system, I had a minor repair instead of a major repair. They scheduled me within a week to fix the issue. I would highly recommend this company for their integrity.

They came out the day after Christmas to get the system temporarily up and running. They followed up with the final repair a few days later. Their team members are always punctual, clean, and courteous. I’ve been using them for years and will continue to do so. They are true professionals.

UPDATE AGAIN: Had a dryer vent emergency and Payton was out the next day to fix it AND clean our vent while he was here. Great pricing, very respectful of our property and Payton is a solid addition to the company. Thank you again!

UPDATE: Just used them again for no hot water in our house and water in the catch pan under our water heaters. Called a few minutes after 5am and Colton got a hold of me, came by within the hour and diagnosed a leaking water softener. Colton was GREAT and very knowledgeable. Within another three hours (all at or before 9am on the same day), had Glen out at the house sizing and pricing a new water softener system. Again! Great service and I am so happy I have a service contract with them. 24/7 service = can't beat the service this company provides. THANK YOU again.

We have a service contract for many years with Ashley's and it is so worth it. They are always available for us 24/7 (and we've had to use the after hours service twice now). When our AC went out, they came right out, diagnosed the issue and loaned us two brand new swamp coolers until a new unit was installed. They set them up and made sure we were comfortable before they left. The next time was an overflowing expansion tank on our water heater in our garage. They fast tracked us and took care of us quickly with only one night of no water. Great experience with Ashley still.

I had 4 guys from Ashley Heating and Air to my home, cleaning ducts and installing a new furnace and ac. They were great! They were here for over 8 hours, were very courteous, thorough and professional. They explained what they did, showed me how to use the new thermostat and cleaned up afterwards. I would highly recommend Ashley!