Reviews of local pros in Boise, Idaho

4.7 based on 9868 reviews Back to the listing
    5

    Requested water heater inspection. The heater was OK but the cold water supply valve had evidently frozen at some time and was cracked. Drake replaced the valve and flexible connector. Advised me to wrap the cold water line with insulation since the water heater is in the garage.

    5

    We have Drake service our furnace and a/c every year and they always do a great job....always professional and on time. Being a part of their duck club gives us a savings on service calls and repairs. Thanks Jesse for taking care of us today!

    5

    Drake Mechanical was great to work with. We didn't have any A/c at the start of the summer heat and they were quick to respond with a quote and getting us onto their schedule ASAP. Bryce and Mike were very fast and got our entire install done in one day. They even stayed late to make sure that they could get it done so we didn't have to go another night with no air conditioning. Drake does great work and we will continue to work with them and recommend them in the future. The price was very fair and they offered us great financing options as well. Highly recommend them to anyone.

    5

    Responsive, fast and experienced. I had a tankless replaced by Drake the week before and one of the water lines was plugged which shut down my furnace. Thanks Bryce for the fast fix and getting my heat back on in 20 minutes.

    5

    Requested to have pipes checked in the crawl space
    After checking, we were assured that there are no issues.
    We will have 2 maintenance visits within 12 months by joining the maintenance program. With the program which will have our pipes checked twice a year. The maintenance program will give us a piece of mind.
    Thank s

    4

    I have not had the pleasure of using there services or any other HVAC style company but from what two of my friends that used them they were very impressed with how the presented what they were going to do and all the details that goes with keeping you cool/ warm and running water so give drake a call.

    5

    Jordan and his partner went above and beyond to get us up and going. I had already attempted to unclog my sewer to the city side and was not successful. Jordan spent roughly 5 hours over 2 days in order to make my home habitable again. Jordan really knew his stuff and was a pleasure to chat with during our time huddled around the clean out. I know it’s not cheap, but you’re paying for a professional service that I have experienced to be top notch.

    5

    Thomas with Drake Mechanical has done multiple outdoor natural gas projects for us (fire pit, outdoor kitchen appliances, etc). Every interaction has been pleasant & informative, and the quality has been top notch. He's always gone above & beyond to make sure we understood the work that was performed and future things to keep in mind. Recommend!

    5

    We have used Drake Mechanical for the last five years for HVAC maintenance and are a member of their Duck Club which provides discounted services. They have always been prompt and accurate with inspections, services, and repairs. When our 20 year old air conditioner stopped working in 100 degree weather, we called Drake and they came out quickly during a very busy time of year. We decided to install a new HVAC system and water heater, in addition to duct work for the new system to better operate in our two story home. Bryce did a great job providing his knowledgeable advice and with in a week, our new system was install and works so much better than our original system ever did. We also appreciated TJ, the service manager, who provided us with a detailed invoice and warranty information. In addition, we received a member and cash payment discount off our total bill that lowered the cost by quite a bit. We recommend Drake Mechanical and are very happy with their customer service!

    3

    Friendly service. However i was incorrectly quoted on a simple inspection service to verify equipment was running for a sale. They charge a trip fee, a service fee per hour which was already overpriced. I used them because I needed the inspection immediately and they were the only one that could complete it within the same week. When they showed up, they said they quoted me wrong and added another $100 onto the service. I was not in a position to refuse the scheduled service, so I ended up paying the additional fee. Polite and punctual.

    5

    Great experience from start to finish. Everyone was communicative and skilled at their job. Had a few small issues, but the technician, Bryce, was able to get back the same day and solved the issue. Would highly recommend.

    5

    After Costco botched our oven install, Thomas and Carl were able to come out quickly. They discovered the Costco installers had broken the valve and their was gas leaking into our home. Thankfully they were able to take care of us quickly and quite literally could have saved our lives. They were super friendly and went above and beyond. Can’t recommend them enough! We will be using Drake for every need moving forward.

    5

    Our office heater went out over the weekend and we didn't discover it until 7am Monday. Drake was able to schedule an emergency service for us and the tech was here within 45 minutes.
    He was extremely polite, professional, and was able to restore our heat very quickly. He was knowledgeable and explained what had gone wrong. Was very pleased.

    5

    We recently hired Drake Mechanical to inspect and repair the radiant heat system in our shop. From the beginning, they were prompt and professional. They arrived when they said they would and took the time to explain what they were doing and why. Kevin and his assistant worked efficiently and clearly knew what they were doing. The upgrade should add life and efficiency to our system. It’s rare to find a company that combines technical skill with excellent customer service. We’d highly recommend.

    5

    We are extremely happy with Drake Mechanical and our Technician Kevin, who assisted us in a tremendously stressful time when our AC Unit had suddenly Failed which opened a can of worms, a trickle down effect leading to a slew of other issues under our home that were completely unexpected and unbeknownst to us.
    He was kind enough to stop by pm his way home after a long day at work. He walked us through what our best options were, recommending only what we needed explaining everything with such professionalism and care ensuringall our questionsand concerns were answered. When the job hit a standstill due to unexpected complications, resulting in other companies being needed before the work could move forward and the heat rising to 100° being extremely sensitive to heat myself, Kevin brought me a Portable AC to use until the job could be completed to alleviate any medical stress. He saved my Life!
    I can't express enough gratitude and appreciation for Kevin's assistance. His kindness and thoroughness is unmeasurable during this process from start to finish. He worked well with other business Technicians to sort out details and complications with our systems. We feel such a relief knowing we have a functioning AC system before the summer heat kicks in. He helped understand the estimates, gave us clear choices and set us up with affordable financing options.

    I HIGHLY RECOMMEND Drake Mechanical for any and all HVAC needs and recommend Kevin as a Referral for top notch Technician support. I would have to include the gentleman who came out and assisted him as well. THANK YOU!

    1

    Spoke with Rebecca, manager of Drake Mechanical about the high quote and the wrong diagnostic of the exhaust fan problem.
    Tech Jesse Fayes diagnosed a bad fan and quoted almost $2200 for a new motor replacement. A new Dayton 6K321BF only cost $353 and the problem was not even the motor. The problem was with the AC Contactor, a $50 part.
    And that diagnostic charge was $227

    5

    Thomas did a great job installing our new gas stove! He was professional and quick in getting the job done! Highly recommend Drake Mechanical! Local is best!

    5

    We were having low water pressure from our kitchen faucet and tried changing the cartridge and the wand and a few other things with no success. Thomas Conley came out and fixed problem within an hour. Now our water pressure is back to normal and we are extremely happy. Thomas is very professional and knowledgeable. Very happy with Drake Mechanical

    5

    Needed a boiler serviced and had Drake Mechanical out before as I knew they serviced residential boilers. The office was busy when first called and left a message and they called back the same day. Super easy to get scheduled and very professional from first call to completion or service. Bryce the boiler tech was knowledgeable, friendly and professional and completed the service quickly and efficiently. They took the time to walk through everything they serviced and also adjusted the price from the original quote because some items were not required as they were functioning correctly and was deducted from the total. Would highly recommend Drake for plumbing and mechanical service.