Home Services reviews in Meridian, Idaho
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Avoid these thieves.
I called to set up service with Weedman(the must be high) lawn care in Meridian ID. Weed and fertilizer for my lawn. Weed control for my landscaping/hard scape. I asked to talk to the technician prior to the first application so I could go over my areas of concern. A week later, I still had not received a call or text of when my first application was going to be. I called back and had to tell them again, that I wanted to go over my areas of concern when the tech came prior to the first application.
A few days later I met with the technician (there were 2 of them) and went over the areas in my landscaping that needed to be address. Some of them were obviously (5 sq ft, another, 150 sq ft), went inside and let them do their job. Within 5 minutes, they were packing up and leaving. I went outside to check their work and they had only treated about 20-25% of the landscaping for weeds. I took pictures of the wet area(pictures taken within 5 minutes of when they left) and the vast swaths of areas that were dry because they were completely ignored. I went back to the recording on my security cameras for concurrence that the job was not done. I emailed proof to Weedman and then followed up by calling. All within an hour of the techs leaving.
When I called Weedman, I was told that the manager had to "Review the footage" because the Weedman trucks have cameras on them(how would their truck see my back yard). I replied, "that I also have footage of what happened", and that I also just sent pictures to the email their website provided.
The following week I received and email from Mia, stating that I would be refunded the remaining services for the year. I replied that I did not just want that refunded, I specifically asked for the $60 I was charged for weed control on my landscaping that was not completed. Still waiting to hear back from Mia.
So I called the office again where Kevin started he's just the front desk guy and he would let the manager "Dawn" know.
Now 6 days after that call, I went to Weedmans location Meridian to ask for my money back. I walked into their office that looks like a 6 year olds bedroom (due to the toys and general unorganized look of the dump) and wait for someone to talk to. After a minute gauges came down the stairs. I asked to speak with Dawn. He replied that he was Dawn...I went over my issues and that I wanted money back. He said the Dawn I was looking for did not work there. I asked for her number and he said they do not have a direct number for her LAST RED FLAG.
I said that I have spoken with Kevin and emailed with Mia as "Dawn" blankly death stared me and said he could take my address and they would get back to me...which really hasn't happened in 10 days.
These guys are lying crooks. Do not do any business with them. You will get half-asz lawn/weed service and worse customer service.
These are 3 before and 3 after photos taken 10 days apart to prove they did not spray. -
I’m canceling my service with Weed Man Lawn Care after a frustrating and disappointing experience.
When I initially signed up, I specifically asked about trouble spots in my yard, which the sales guy looked up my property online and said it would be no problem. I was told I would receive a text 24 hours before each visit so I could speak with the technician about those areas. That never happened.
For the first visit, I received no call or text, just a voicemail after the fact saying they had already been there. When I called back, I was told they had incorrect contact information on file. They “fixed” it.
The next visit? Same issue. No notification, just another voicemail after the service was already completed. When I called again, I was told a text had been sent and that I had replied “stop messaging me,” which was completely inaccurate. After asking them to verify my information, they realized they had updated my contact details in one system but not for text notifications.
Finally, on the last visit, I was finally able to speak with the technician about the trouble spots, the entire reason I signed up in the first place. That’s when I was told those areas were not actually included in my service and would cost an additional $90 to treat.
To their credit, customer service did attempt to fix the issues. However, every attempt to resolve one problem seemed to uncover another breakdown in their process or misstatement by their sales representative.
Overall, the experience was disorganized, inconsistent, and not worth the ongoing hassle. -
They are not consistent. They came to spray flower beds and rock beds in July. I was told they would be back in 2 weeks to respray an area with quite a few weeds. I contacted them 2 weeks later when they failed to follow up and they sent someone out a week later. August and September I received no full treatment, despite agreeing to a monthly contract with a sales person. I contacted them 10 days ago and still have not received a service date. It’s now Oct. 5.
So many weeds are in the rock beds due to treatment being skipped. What a waste of my money and it’s embarrassing to look at.
How is this excusable? It’s just bad business.
Edited- my account is under Jaclyn Harris. I last heard back from customer support (Amanda) on 9/25. Still no further contact as of 10/7. -
Very clean. Helpful employees. Good selections.
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Nobody knows like these guys.
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They where so nice and answered every question I needed to know
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Paid for 75 crickets had them double count and only had 59 when I got home.
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Friendly and Professional. Very knowledgeable about lawn care.
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Great place for lawn and garden pluss pet supplies
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Great service every time, friendly staff, would recommend
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the best dog food ever made! thank u grandma Z
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Great advice for me to get our new trees ready for summer!
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They are always helpful and have all the years things I need.
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I'm tired of buying reptile food here and it coming up short on the count ! I've spoken to others who say the same !
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Not as extensive as the chinden location but much more convenient. Nice employees.
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I dont understand the negative reviews about customer service everyone here always seems so nice.
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Always super friendly and helpful. Top notch customer service
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Always helpful, and their pet section is well stocked.
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Excellent service and a great selection of pet toys. Thank you
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Santa paws. Two new dog beds and a bully stick. What more do you need. Love zamzows
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Zamzows always has quailty products that I trust. Their employees are helpful and friendly.