Landscaping reviews in Meridian, Idaho

I bought a very nice tree. They delivered a crappy mis-shaped tree. Went and got terrible dirt from a near by construction site with rocks as big as your fist in it. I will have to amend that dirt for $$ to even save the crappy tree they planted. DO NOT do business with them. I will have to replace this tree next Spring and never buy from Jon C Irby. Buyer beware.

Beautiful and well maintained nursery and fully stocked. I purchased seven trees and shrubs and they are all thriving. Andrea is very knowledgeable and was able to assist me in picking the perfect trees and shrubs for my yard. The service is second to none. If you are looking to landscape with top quality plants, trees and shrubs I would highly recommend Jon C Irby.

The nursery is beautiful with a huge selection of plants, shrubs and trees. It was lovely just walking around the grounds! The staff here are friendly, eager to help and knowledgeable. We purchased 2 trees and 2 shrubs back in May. The trees are thriving but our shrubs did not make it. When I reached out to the business the manager Andrea was quick to respond and eager to help and even picked out awesome replacement shrubs for us! The crew who came to plant the first time and second time were respectful of our property and left everything nicely planted and the yard clean. I trust the quality of the plants at this nursery and I absolutely love the customer service here. I will definitely be back! Thank you again to Andrea and the staff here!

I have been dealing with landscaping issues since 2020. I live in Verado in Meridian & have unsuccessfully followed the HOA procedures MANY times for trying to get my issues resolved. Here are a couple of pics taken today to substantiate my complaint.
I have NO pets or children.
Does anyone have any ideas as to how this should be resolved??

Let me start off by saying that the tree selection and plant selection at this location is amazing. The customer service from the manager sucks. We bought four trees and paid to have them planted so that we would get a guarantee for the life of the tree till December and we bought them in May. The installers broke a sprinkler line and because the sprinklers weren’t pressurized we didn’t find out until that evening when we turned the sprinklers on. I tried three times to contact them by phone the next morning and they did not return my calls. Finally I got a call back late afternoon. I explained the situation and that we just wanted the tree removed so we could fix the sprinkler line. She said she didn’t have anybody available that she’d have to talk to John and see what they could do; then the next day, after suggesting that I just water everything by hand, she texted me and said the installers are on the way to remove the tree. Just note that if we removed the tree ourselves, it would void our warranty on the tree. My husband rescheduled an appointment so he would be here when they arrived and they never showed up and we’ve been ghosted. We called, we texted, we’ve even gone into the location and asked to speak to her again and we were told “this is her day off she’s not available. I’ll give her the message” but we never got a call back and we had to dig up the tree a month later ourselves and try to replant it and the tree died. The tree cost us $425 and $200 to install it. We did our best to give it the upmost care but it went into shock and died so now we’re out $625 and they could care less. If you want to purchase products from John Irby do so at your own risk but don’t think that’s gonna come with a guarantee and don’t think that after they get your $2700 that they’re going to give a crap about you because they’re not

Very good experience with this business. They have a huge inventory of trees and shrubs (we bought a tree). The price was great and they installed promptly. All good.

DO NOT USE FOR LANDSCAPING!

I live in the Verado neighborhood where our HOA uses this company for our landscaping. It's been nothing but lazy and poor work over the years I lived here. Recently there was a little hole in my white vinyl fence and some deep scratches (a few feet wide). It took almost too months of back and forth to get one of his workers to come out and they only replaced the board that had the small hole. The HOA and Jon Irby felt the deep scratches were not caused by his workers. They are right next to each other, how ridiculous that Jon Irby would try to get out of fixing a mistake his employees made. I don't even have any equipment that would cause that as the HOA doesn't allow us to mow ourselves. Even after his employee came to replace the fence board, he left multiple piles of broken vinyl shards on the ground and I have dogs. How hard is it to clean up after yourself.

Other quality issues include
- Edging always sucks, they don't take the time to get in the corners
- Constantly leave piles of cut grass that fall out of their lawn mower
- Often misses sections when cutting

If you have the option to choice your landscaper, I HIGHLY recommend to keep looking.

We got this beautiful hydrangea shrub last year and it is blooming beautifully. Originally thought these were white but have turned into these gorgeous light color pink.

Also purchased this tricolor shrub and tree earlier this year. So far so good!

Thanks Andrea and Truely!

This year I neither had someone to mow my lawn or to weed and feed or to do sprinkler start up and blow out and I was referred to Jeff at Diamond Lawn Care. They can do the weed and feed, and sprinkler start and blowout, and they have many other services which I was pleased to discover. I’m happy that I was referred to Diamond Lawn Care to help me manage my lawn needs. ❤️

First Rate Property Management has used Diamond Lawns for over a decade. They have handled huge maintenance contracts, installation of landscaping, and sprinkler install and repairs. The crews are very friendly and do a great job. They respond quickly to issues as they arise. We recently hired Diamond Lawns to replace another company and the property immediately started looking much better. In fact, one of our tenants just posted a review on our site thanking us for changing the lawn company to Diamond Lawns. So I feel bad, that it took a positive review on my company to finally realize that I need to publicly thank and endorse Diamond Lawns. Thank you Jake and the entire crew.

The guys at Diamonds Lawns have been taking excellent care of our lawn for years. They are so nice, helpful and professional. Garrett even took the time to try and fix my sprinkler head, and upon finding that it was broken, dug it up and told me how to fix it with a new head. How kind and thoughtful! He went way above and beyond his regular tasks. Definitely keeping Diamond Lawns!

We chose Diamond Lawns to do over 5000.00 worth of work to be done. The first time they came out, they sent someone that they subcontracted from who came and damaged sprinklers, the fence, the cement, etc. So after calling them back and talking to the manager, they sent their own people that work for them to come fix the damage and also put barrier down in the front and in the back not to have weeds among other things. There work was so bad that for the third time we had to call and send pictures of all the weeds coming up through the barrier, which the manager came back out, said they would be fixed and sprayed due to warranty. They are paid in full!! They never have responded after they came out. I would never use this business again or give them a referral to anyone. This is the worst landscaping job I have ever seen , their work has cost me so much money and now I am paying to have it sprayed and weeded by someone else. Please do not use this company $5000 is a lot of money. There are many other qualified landscaping companies in Meridian that would do a way better job . I definitely will be contacting the Better Business Bureau.

So far so good. I dumped TruGreen bc of their lack of personal contact with the owner and untrained employees that no nothing about the various issues with Idaho lawns. My Diamond Lawns guy is experienced and knowledgeable. Within a month my lawn has recovered and is looking great. I will stay with Diamond as long as this type of personal service and problem solving continues.

Signed a contract with Diamond two years ago. Locked in a pretty good rate…but for the last few service appointments I had to call to find out when they were planning on showing up.

This spring I was told, possibly in two days or next week for sure…this turned into three weeks with no phone call. Finally decided to use someone else. Aaron the technician for our our house did a great job, was pleasant to work with and always returned phone calls quickly. Diamond kept us pretty bug free and came out a few times for wasps and other stuff outside of our 4 times per year contract; which is part of the service they provide.

It was frustrating to see their van in the neighborhood a few times while we had been waiting for our service. It got to the point it just wasn’t worth the hassle begging them to come out to service our home. No hard feelings though as they seem pretty busy and probably won’t miss us.

In all fairness though they were very apologetic when I called to cancel service.

If you are looking for a reliable, economical lawn care service - Diamond Lawns are your guys! We looked around and most companies were almost double the cost and we have been happy with their service and product. Our lawn looks great!

I have used diamond Lawns for probably at least 5 years. My lawn always looks great. And if there's a certain problem you have a question about you can ask them and get the correct answer.

He was thorough and professional. Thanks Daniel!

Diamond Lawns are professional, courteous and very responsive. They are by far the best lawn care service we have ever used. They pay attention to the condition of our lawn, trees and shrubs and provide very timely and useful information. Their staff is the best and very knowledgeable.

Amazing service! I reached out and within minutes had an appointment setup for that same week. Diamond Lawns came out and serviced my lawn, and within a week or so it's never looked better. I'd recommend this company for any of your needs!

They do great work - and come when they say they wil - a big plus!

We were so pleased with our first pest control service with these guys! They treated our home inside and out and even found 2 wasp nests no one had ever noticed before despite the fact that we had pest control services coming from a different company for the last 18 months. They were prompt, thorough, and professional, and the price was excellent as well!