Appliance Repair reviews in Nampa, Idaho

4.5 based on 100 reviews Back to the listing
    1

    ★☆☆☆☆
    I had Mr. Appliance come out to take a look at my Whirlpool upright deep freezer. The technician quickly determined that the part needed was no longer available from the manufacturer and charged me $119 for the visit. However, I was able to find the exact brand new replacement part from a third party source online myself with just a few minutes of searching.

    They could have simply looked up the serial number before sending a technician all the way out to my house to determine whether or not the freezer is new enough to still have replacement parts supplied by the manufacturer. Doesn’t seem honest to me.

    This could have saved the technician a trip, and saved me $119. Do not recommend.

    5

    Richard was awesome! He fixed my dryer that had had beanie baby beans exploded all over the inside of it. Very thorough job of cleaning out and checking my machine for issues. Very nice guy, too! Give him a raise!

    5

    Complete and thorough analysis of problem then alternatives available. Didn’t try to sell most expensive service. Outstanding customer service.

    5

    Curtis spent the time to explain things very clearly. After we paid him, he noticed a little thing and spent the time to take care of it.

    5

    Fast response, got the parts in a few days. Came back and fixed the dryer. Did a great job.

    5

    Our technician Richard was so nice and very knowledgeable. I would highly recommend Mr. Appliance and would ask for Richard.

    5

    Great customer service on every interaction. The person that answers the phone was very thorough in her explanation of how things worked, they were able to quickly get me an appointment. The tech that repaired my fridge also explained things well and made sure I was happy with everything before he left. I have a 30 year old sub zero
    Fridge- thanks for keeping it working!!

    5

    Mr. Appliance went above and beyond for me when it came to fixing my washing machine. Yes it took 3 different visits to figure out the problem and the whole time they were super caring and knowledgeable. Even helped me get parts at a discounted price while dealing with a machine just past it's one year warranty. Working with them felt like working with family that truely cared about me and my appliance. I will definitely use them from now on.

    5

    Christopher was very professional and very polite. He figured out my refrigerators issues and fixed it very quickly. I was happy 😊

    5

    Service tech (Martin) was professional and answered all my questions. Had a vended hood that stopped working. Martin was able to locate and fix the problem.

    5

    Your technician Marty was professional and knew what he was doing. He also explained a couple things he found and answered any questions we had.
    After dealing with all Mr. Appliance staff we felt confident the job would be done right and on schedule.

    5

    Knew exactly what needed done and helped with tips on how to make the washer work better and hopefully prevent any further problems !

    5

    Scheduling with Mr Appliance was so easy, the tech was very knowledgeable and overall a pleasant experience!

    5

    I contacted CHF to see who they recommended for repairs on Wolf appliances. They highly recommended Mr. Appliance. Their highly trained service tech Richard A. was able to diagnose the problems on my double oven. Richard providing outstanding service and I was extremely pleased with his knowledge of my product. I will use Mr. Appliance for any future repairs I need. I hope Mr. Appliance sends Richard out to work on my appliances because he’s so good!!!!!

    5

    Thank goodness the manufacturer of my closed loop wine cooling unit referred me to MR. APPLIANCE. Marty was expert at troubleshooting and repairing the unit for significantly less than the cost of a new one. I would recommend them highly for any appliance repair. They are professional, knowledgeable, and honest.

    5

    I called Mr. Appliance when our Speed Queen washer wouldn't drain. Scheduling was easy and the scheduling coordinator was very friendly. Christopher, the technician, was likewise professional, prompt, and worked with the manufacturer as the repair was a warranty issue. I appreciated the text notifications I received when the tech was en route, which included a photo of him so I knew who to expect when I opened the door. I'm so glad I called this company for help and would do so again without hesitation. My experience leaves me with the impression that this is a very well-run establishment who is customer conscientious.

    5

    Excellent service! Richard showed up on time. Very kind and fixed the stove then explained what he did to me...I really appreciated his demeanor!

    5

    The display did not work on my Viking microwave in a home I recently bought. I read reviews prior to scheduling the repair. They did not disappoint. Very friendly, knowledgeable and great communication. Reasonable service fee. Part was expensive due to the brand. They will now be my go to for any future appliance repairs.

    5

    Great experience. Richard was friendly and very knowledgeable. He fixed all my issues, I strongly recommend Mr. Appliance.

    5

    Alley was very friendly and knowledgeable, professional too..! He got my washer up and running in no time and worked with my landlord to get a replacement for my fridge, definitely would recommend for anyone trying to get their equipment up and running!

    5

    Marty came out the next day, diagnosed the oven problem, had to order the part needed
    (computer related) came back in 3 days and installed the part. Marty is very knowledge, friendly, professional, and knows what he's doing. I highly recommend Marty and the Mr. Appliance Service and everything is warranted for 1 year.
    Ernie Taylor
    Boise, ID.