HVAC reviews in Aurora, Illinois

i reached out to a furnace repair company about problems with our ac. roger, their technician, showed up and i explained to him that the unit would run continuously, sometimes without cooling. he immediately inspected the indoor unit and discovered that the condensation drain line leading to the outside was blocked. while unclogging the drain line, he also cleaned the coils, the drain pan, and the interior of the unit. he then inspected the outdoor unit, confirming that all freon and pressures were satisfactory. he noticed some wiring issues, which he promptly fixed. roger is extremely diligent and professional in his work. this company has been installing and servicing our units (we have three of them) for the past 18 years, which speaks volumes about their service.

These guys are simply top-notch! I came home one day to find my 12-year-old AC unit had broken down again (it's been struggling for 3 years). Camden arrived and determined that it was finally time for a replacement. We discussed various options to solve our AC issues, and Camden's expertise was impressive. He's a fair and honest technician who truly cares about his customers. He showed us temporary solutions to keep the old unit running, as well as energy-efficient options that could save us money in the long run. There were several new units to choose from, and he provided detailed pros and cons for each. We ended up choosing the best unit for our needs. Within two days, they were at my place early in the morning to start our new installation! They were quick, polite, and trustworthy! Thanks guys!

Am and Pm Heating & Cooling sets the standard for exceptional, reliable AC repair services! I'm thrilled with not only the service, but they surpassed 11 other companies in Aurora with their pricing and provided a superior product. It just goes to show that exceptional quality and service can be offered at a competitive rate. For your information, I purchased a Trane system and 2 Air scrubbers from them. Roger and Dale were fantastic to work with. I'm going to be a devoted customer for life!

If I could, I'd give them 10 stars! We made the switch to them about three years ago after receiving unsatisfactory service from another HVAC company. They've been maintaining our old furnace and have also installed a new one in our additional space. Note that we aren't always living full time in Aurora. During a recent chill of -20F, our Nest thermostat alerted us at 6:20 am that the temperature had fallen significantly below our desired setting. I dialed their number and was promptly connected to their after-hours service. I explained our situation (we weren't in Aurora and needed immediate assistance), and they assured me that help would be on the way soon. Within half an hour, Dale had called back and confirmed he would reach the office in an hour. In the meantime, Zachary picked up the call and told Roger to prioritize our issue. Just after 8 am, around 90 minutes after our initial call, Roger arrived at our place. He noticed exhaust coming from both our chimneys, entered our house, and found a door wide open. He promptly closed the door and inspected both furnaces, which were functioning as they should. He did discover a thin layer of ice in the closest toilet bowl, and the water line was partially frozen (it wouldn't refill, but thankfully no pipe had burst). Other than that, everything else was fine. Thanks to their quick understanding of the issue and swift response (and the alert from our Nest thermostat which notified my sister in IL and me in CO), we were spared from potentially expensive repairs. Big thanks to Dale, Zachary, and Roger!

Our full-day AC repair experience with Am and Pm Heating & Cooling was fantastic. The team, including Zachary and Dale, arrived punctually in Aurora, demonstrating efficiency and professionalism in their work. They were not only knowledgeable but also took the time to share useful information about our system. After the successful completion of the AC repair, they left the area neat and clean, and provided clear instructions for future maintenance. This level of service was truly impressive.

Recently, roger and zachary from Am and Pm Heating & Cooling installed a couple of new furnace units in our attic, along with two heat pump condenser units. Despite facing a heavy snowfall on the first day, they managed to carry on with the work. They returned the following day to install the second furnace and once the weather cleared up, they came back to set up the condensers. Every time, the crew was professional, neat, and polite. They were very considerate towards our home, children, and pet dog when they were around. A really friendly team. The initial consultation and quotation process was excellently handled by camden and his team. They also guided us through the process of the Aurora Heating Loan. I'd recommend their furnace repair services every single time, without a doubt. They scored a perfect 10 out of 10 in my book.

Brilliant coordination, indeed. I dialed to schedule the AC repair appointment and received automated text updates regarding the status of my appointment. The technician arrived just within the tail end of my two-hour slot and Zachary was outstanding. He patiently heard out the issues I had experienced before diving into the diagnosis. He replaced the motor and ran comprehensive checks to ensure everything was functioning properly. Zachary demonstrated great professionalism and provided insightful information about my AC system and the current standards. These useful insights will enable me to make an informed decision for the next maintenance schedule. I would undoubtedly reach out to them again for my future AC repair needs in Aurora.

Am and Pm Heating & Cooling is truly one of the most trustworthy AC repair services I've had the pleasure of working with. Their team, including Dale and Zachary, are devoted to offering top-notch suggestions and accomplishing the best work possible. They're always my first contact when I encounter any issues with my AC or cooling appliances in Aurora. Their pricing is competitive and they're consistently prepared to provide the best solutions. I'd give them six stars out of five if I could.

Our furnace was not functioning correctly, so we called for a service appointment with Am and Pm Heating & Cooling. We were fortunate to have an extremely kind and courteous technician, let's call him Dale, to handle our furnace maintenance. Dale was very thorough in explaining his planned approach and the steps he would take to fix our furnace. Once he got the furnace up and running again, he took the time to explain the issue and the potential solutions to prevent similar problems in the future. He has arranged for necessary parts to be delivered and installed shortly. This wasn't the first time we've had to call on their services in Aurora and it certainly won't be the last, especially when it comes to dealing with furnace issues or when we need to upgrade our equipment.

We had an excellent experience with Am and Pm Heating & Cooling! The journey began when my spouse and I realized it had been too long since we'd had a professional perform routine checks and upkeep on our heating and cooling systems. I stumbled upon Am and Pm Heating & Cooling, noticing they had a great reputation. Our technician, Dale, came over and after the inspection, he let us know that our furnace was on its last legs. This wasn't a surprise since it had been in our Aurora home for 18 years before we moved in. Dale gave us two quotes for different furnaces and explained the advantages and disadvantages of each. We decided on one and arranged for the work to be done soon. Roger and Camden arrived to carry out the work. I was warned that it could take a full day, but they finished in half a day. All things considered, we're extremely pleased and wouldn't hesitate to recommend them!

We recently had a ductless mini-split system installed in our home by a top-notch heating repair company. Zachary came out and presented us with a range of choices. It was evident that they prioritized doing a thorough job over a quick and easy one. Usually, you see these systems with several lines running outside the house, but Zachary devised a plan that significantly reduced the exterior tubing runs. About 90% of the installation is concealed from the outside view, and none of it is visible from the front of the house. What you can see is impressively tidy. The indoor runs are also neat and discreetly placed in areas where they aren't noticeable. Zachary and his entire team, including Roger and Dale, were both friendly and professional throughout the entire process, which was completed much faster than we expected. To top it all off, the cost was about 65% less than what the bigger companies quoted, and we believe we got a better outcome. We are extremely satisfied with our decision to hire this heating repair company. If you're in need of a heater repair service in Aurora, I strongly recommend them. It's hard to imagine anyone doing a better job.

Great experience, five stars indeed. My furnace was malfunctioning due to a rickety inducer fan I needed to change. I wasn't aware that the local parts stores were strictly wholesale. Despite the chilling -10 F, it wasn't an issue, but I needed to get the heating system working for my family. Someone suggested that I should approach Am and Pm Heating & Cooling as they retail parts directly. I anticipated a bit of difficulty as it was a busy weekend day, but Camden and Zachary were very accommodating. They listened to my issue, I showed them the faulty part, and they had the replacement ready in a few hours. This is the second instance my family has depended on their hvac services. Both the quality of their repair work during service calls and their customer service has consistently been helpful, reasonable, and respectful. We are in Aurora and will continue to be their loyal customers.

In the past, my furnace was replaced with a Bosch Heat pump by a reputable company. The job was done in a mere 4 hours, and the team, including Zachary, was incredibly professional and efficient. I did my research and got estimates from 5 different providers, but this company offered the best mix of quality and cost. Several of my friends have been using their furnace repair services for a long time and they've always been satisfied with how prompt they are and the high quality of their work. Initially, my furnace was running at 55-64% humidity levels. But Zachary, in collaboration with Bosch’s technical support, identified the perfect settings for my unit, and now it operates in the low to mid 40% range. This is superb considering the humid conditions we live in. I couldn't be more pleased with their service.

When my wife and I realized our heater was only blowing cold air on a chilly evening, we were filled with immediate dread. We reached out to Dale from Am and Pm Heating & Cooling for assistance and were relieved when he showed up within half an hour. He quickly diagnosed the issue and guided us on how to prevent it from recurring. After Dale left, we noticed an issue with our thermostat. We called him back for advice, expecting to receive instructions over the phone. To our surprise, Dale returned, even though it was already late in the evening, to install a new thermostat for us. We were truly impressed by Dale's dedication. His charges were fair, his extensive knowledge was invaluable, and his professional approach put our minds at ease. Thanks to Dale, we now know who to call for all our future heater repair needs. We appreciate the fantastic service provided by Am and Pm Heating & Cooling and their friendly, competent staff. Thanks again!

My go-to for all things related to heater repair is this fantastic service. Zachary is incredibly skilled, enthusiastic, friendly, and quick to respond. Most importantly, he prioritizes the customer without making a hole in your wallet. Each time I've faced a heating crisis, they've been there to save the day! When my heater froze over, Zachary got it up and running again. When my furnace refused to stay lit, Zachary came out late at night to get my house warm again. And when my heater's capacitor failed in the peak of winter, Zachary had the necessary part in his truck to get it running once more. I feel extraordinarily fortunate to have found this excellent heater repair service. Zachary has certainly earned himself a loyal customer in me! I would strongly recommend their services to anyone. Thanks again!

When Zachary arrived at my home to provide an estimate for a new furnace and hot water tank, I appreciated his straightforward and professional approach. He wasn't just a salesperson, he was friendly and fair. The day the units were installed, the team were regular folks who clearly knew their stuff about furnace repair. They were diligent workers, and got everything installed correctly on the first try. Everything worked just as it should. I was impressed that Zachary kept in touch with me throughout the process. I wouldn't hesitate to recommend them for any furnace or hot water tank repair needs.

I recently had Camden from a local heater repair company come to my building, and it turned out to be a great experience. I had previously called another company to check out my boiler because it was making a strange clicking noise. They charged me a high price, replaced a pipe section I asked for, but the clicking noise didn’t go away. After about a month, the clicking stopped, but then the boiler stopped working altogether. I tried to contact the first company again but never got a response. Then I called another heater repair service, and Camden came out to take a look. He quickly figured out that the clicking noise was caused by a faulty gas valve. Camden replaced the gas valve for a reasonable price, and now my boiler works perfectly. I’ll definitely call Camden again if I need any heater repairs in the future.

my heater suddenly stopped working and i noticed the filter was covered in frost. i had no idea what to do, so i called for heater repair, since other companies i tried before in aurora were always really slow or couldn't come out for days. roger showed up quickly and got my heater running again in no time. the best part was the excellent customer service—he explained what went wrong, what he needed to fix it, and what steps to take next, all without any confusion. really grateful for the fast and friendly heater repair!

camden really came through for us when our furnace broke down just as the temperatures were starting to drop. we had just moved into our new house when the old furnace began acting up and was even called a 'fire hazard.' the warranty company we had just wouldn't get back to us, which was really stressful as it kept getting colder. luckily, my dad recommended camden, and he showed up right away—even though he was already busy. he managed to fit us in, explained everything clearly, and gave us a great price on a new high-efficiency furnace. now our home is warm and comfortable, and we're so relieved. we’ve already asked camden to help with another project. if you need any furnace repair or installation work, you should definitely give him a call!

Am and Pm Heating & Cooling has a knowledgeable and responsive team who went above and beyond to make sure our air conditioning was working and our home stayed comfortable. While we were away on vacation, my sister checked on the house and noticed it was getting too warm and the AC wasn’t cooling like it should. My husband called and they sent Dale out the same day to figure out what was wrong. Another technician, Roger, came soon after and got our AC unit repaired quickly. When we got back home, everything was nice and cool thanks to their great service and attention to detail. We highly recommend this company for anyone needing fast and professional AC repair.

After coming home one night, my wife noticed our heater wasn’t working right. Even though the thermostat was set to 70 degrees, it was only reading 65 and the furnace wouldn’t turn on. I was worried since it was really cold outside. I called for heater repair in the evening, and a technician named Roger arrived in about half an hour. Roger was very friendly and got straight to work. He found out which part was needed, and even though he didn’t have it with him, he tracked it down and went to pick it up right away. He didn’t hesitate to go out of his way to get our furnace running. In less than an hour, we had heat again! I definitely recommend their heater repair services—they really care about keeping you comfortable!