Reviews of local pros in Belleville, Illinois

4.6 based on 1797 reviews Back to the listing
    5

    Robert was extremely helpful and courteous. He gave me multiple tips after the work was done to try and stop this issue from happening again.

    5

    Justin was prompt in arriving, and was very accommodating for the requests that I had to be protective of the hardwood floors in my home. Service was great, and I highly recommend!

    5

    Technician arrived in time frame expected. He assessed situation and gave quote before starting the job. Yes, I would call Bob with Roto-Rooter to return to my house if needs should arise again. He was quick and courteous. He was successful in cleaning out our sewer.

    5

    Conner was very professional and friendly. Showed up on time and gave us options before making a decision. Would definitely recommend.

    5

    Bob was great, very professional about his work and making sure he kept the area clean. Took care of the problem quickly and answered a lot of questions during the process. Great job.

    5

    Bob was our plumber, and he had such a hard time getting through the mass of the inside of the pipe, but he worked so diligently and hard that it finally broke through after hours of hard work. Bob is a wonderful plumber. He was very kind and respectful and nice if I owned rotor rooter. I would have Bob be the lead man on as many jobs, as I could possibly put him on what I'm trying to say Is it was a wonderful experience and Rota rooter is a great organization, and Bob is a wonderful plumber and technician. Thank you all so very much. God bless you.

    5

    Bob came out and unclogged the washing machine drain. It had been sitting vacant and build up hard crusty stuff. Now the washing machine flows nicely and does not overflow.

    5

    It was great that they were able to get to us first thing in the morning after we noticed a floor drain backup. Got it cleared without any added issue.

    5

    The service guy was courteous and professional. He explained everything and his visit was pleasant and would highly recommend him to my friends and family

    5

    Jeremy with roto-rooter was prompt, polite and very informative about plumbing issues and advice. I need further jetting but am very satisfied with his customer service and general niceness. Highly recommend.

    5

    Bob was a great drain tech. He is honest and hard-working and clearly explained what he was doing and why. Matt stopped here with Bob and ran a camera down the main line to show me the condition of the pipes. Both guys are honest and trustworthy. Strongly recommend!

    5

    Roto Rooter responded rapidly while maintaining great communication to our emergent after hours call. Justin was extremely helpful and professional. Great operation!

    5

    We called for drain back up and they came next day in a real Roto- Rooter truck. Bob our technician was a top notch pro and the camera crew who automatically come with service to show job was done and documented. They were here 3hours steady on the huge clogg and removed it completely, it was a bad one. I highly recommend these guys ! Thanks Bob and crew,your the best. 10 star rating!

    5

    I am extremely pleased with Bob, my tech, and Roto Rooter. As my luck would have it, I needed service the day before Thanksgiving. Roto Rooter hooked me up with Bob who was very pleasant even while out in the cold windy conditions snaking the vent outside Thanks so much for taking care of my issues!

    5

    Justin came out to my house to do a drain cleaning service. He was very professional and knowledgeable. Fixed my clog and was highly informative about the entire process. Quick and simple getting someone out (SAME DAY!), great service experience, and competitive pricing. Would highly recommend for drain cleaning services.

    5

    The gentleman that came out was totally professional very helpful explained a lot of things that we did that we shouldn't be doing like garbage disposal and all he was in all around very nice person to deal with

    5

    After I called, they had a man at the house within an hour. Alcee, the technician, was respectful to me, my house, and my pets. I felt like he treated my house like it was his home. Whenever I had a question, he'd reply with "Yes, Ma'am" or "No, Ma'am." He put down clean tarps in the shower when working on the drain, and he put down clean tarps in the kitchen when working on that drain. I felt very comfortable having him in my home. I would highly recommend Roto-Rooter to anyone who needs to know the job will get done correctly, with a warranty, with honest and caring people, and quickly. I can't say enough good about them!

    5

    The technician was right on time and resolved our problem very quickly. I found him to be personable, professional, polite, and competent. A real ambassador for Roto-Rooter. If I have a problem in the future, I would like him to be the technician that responds.

    4

    Bob was superb. He was professional, polite, friendly and thorough. He takes pride in doing the best job that he can.

    5

    We were dealing with back flow in our basement due to a severely clogged/sludged drain pipe. Bob was prompt, kind, and professional. I would highly recommend.

    5

    I wish I can put him in my pocket. His customer service was went above and beyond. He was nice, gentle, knowledgeable, very helpful. He got the job done very fast. He put my mind at ease. He made me feel safe to have him around.