Reviews of local pros in Belleville, Illinois

4.6 based on 1792 reviews Back to the listing
    5

    The repair man was named Bob and he was very nice. He showed up when he said he was coming. He was very polite and explained everything. I think he did a great job. You’re a little expensive on your price but Bob was very very nice man

    5

    Called at 10:01 pm
    Got here at 10:35 pm
    Machine downstairs at 10:45
    Fixed by 10:50
    Outside by 10:56
    Justin did a GREAT job! He was very nice & professional. He told me what needed to be done & then he did it. He explained everything very well & didn't leave a mess. Overall a great experience! I would definitely use them again.

    5

    We had sewage backing up in our basement at 8pm on a Sunday night. Michael came right out and was able to get the problem fixed for us. We felt the price was reasonable, esp for an emergency type call on a Sunday night. Very pleased. Would def recommend and use this company again.

    5

    I called Roto Rooter at midnight on a Saturday holiday weekend for a plumbing emergency. All their techs at that moment were busy, but they were able to schedule an appointment first thing in the morning and they were able to dispatch someone earlier than expected. Bob the tech came out and was very professional, friendly, and knowledgeable. He was able to unclog our main sewer pipe quickly. He was very friendly with our dog as well. Five stars for Bob! Thank you!

    5

    Jared was very polite and professional. He gave me options which we worked through. He found and took care of the problem. He kept everything clean while working inside and left everything neat and tidy. I would highly recommend Jared and RotoRooter.

    5

    Jeremy came out to fix my clogged kitchen sink drain. He was absolutely wonderful!! More than 5 stars in my opinion. Highly recommend Roto Rooter. THANK YOU SO MUCH

    2

    Justin was an excellent technician. After service, I was informed that the camera tech would be coming by within the hour. After that hour, I called dispatch and they informed the camera tech was finishing up at another house. Another hour went by and I called dispatch again to learn that no camera techs were working. Unfortunate waste of 2 hours of my time.

    5

    It’s hard not to give Bob 5 stars he came in did an amazing job. That is what the 5 stars is for, unfortunately his amazing service is accompanied by rotos water clean up greed goblin. The water cleanup team came in and gave unrealistic scopes of work for grotesquely unbelievable prices and if you don’t like it they will make up words and categories.

    Thanks Bob! … leave Josiah at the office next time

    5

    I've used Roto-Rooter in the past and had the need of their services yet again. Both experiences were as good as they can be. Very professional services by plumbers who are knowledgeable and respectful of your home. Bob was also very personable and informative.

    5

    Robert is a fantastic technician. Very professional. 100% would use again

    5

    My technician John was extremely courteous and knowledgeable. I had a drain blockage and he had it taken care of in less than an hour. Very pleased.

    5

    I was able to get service in just over an hour when I discovered water backing up from our basement drain. Bob was friendly, professional and got the job done right. Another employee came by who specializes in clean up to make sure it did not get to the drywall, carpeted area or studs. Someone also came by with a drain camera to document the lines. Very pleased with my experience.

    5

    Justin came over with perfect timing and did a great job. Real respectful man, and efficient. He also explained everything he was doing and educated me on important points about my plumbing as well. We are happy with our service!

    5

    This company helped us out when no other plumber was available on a Saturday. Bob was very nice, knowledgeable, and efficient. He was up front with pricing after seeing our basement. Would recommend Bob specifically to our friends and family. Thank you again!

    5

    Bob was a fantastic, friendly, professional technician. He was able to find my problem and fix it. The camera guy and the guy that tests the water in the wall both arrived right on his heels. I am very pleased with the service I received today.

    5

    My home sewer line to the city line was backed up. I got a service technician within two hours of calling. He was courteous, professional and friendly. He made sure that my problem was completely corrected before leaving. I am expecting a follow up from a different tech to inspect the job, included in the price. A six month warranty was included as well. They also give military and senior discounts. The job was not cheap but it was fair in my estimation.

    5

    Bob was a knowledgeable and personable technician. He faced a difficult task in clearing our tenants pipes, however he didn't stop until she was able to flush her toilet and drain her tub. We want to thank you Bob for a job well done and for your exceptional service!!

    5

    Great experience! Bob tech 8590 was professional, efficient, and did an excellent job resolving the issue. He explained everything clearly, worked quickly, and left the area clean. I’m very satisfied with the service and would definitely recommend him to others.

    5

    I had a sewer back up into my basement and Roto Rooter came out within the hour. I had a Technician named bob who was lovely!! He was very knowledgeable and cleared the line quickly. He was kind and mindful of my dog who is a barker with strangers and explained things very well! Cost was low and I am very happy with the services I received!

    5

    Set up appointment for same day service and was surprised by the quick response. Met Bob, he was friendly and courteous. He remedy my backed up sewer line quickly. I've used Roto-Rooter in the past and knew I could rely on them to get the job done quickly and got it done right! I've recommended them in the past to family member and they were satisfied as well. They will be on call when I need them. Great to do business with a trusted company.

    5

    As a first time owner, I would highly recommend. The staff is friendly, prompt, and always willing to educate. They go above and beyond all expectations!