Reviews of local pros in Belleville, Illinois

NEC called the week before to schedule the appointment and they showed up at the scheduled time. Lead Tech Glenn had diagnosed the issue in about 30 seconds!!! Part ordered and he showed how we could still use the dryer until the part arrives. A+ very professional and courteous.

By the way, I am the person that does the laundry (wife) NEC Technology Repairs is one if the worse repair companies I've ever experienced. I was told by Lowe's that this company is the only one in my area. I checked the reviews and 95% of them are bad. When the supposedly owner came to look at my LG washer I asked him why does the company have so many bad reviews and he gave me a story that I don't believe because of my experience. They came out to replace a cold water intake valve and a part on my lid hinge. The repair person was at least 30 minutes outside of the window to show up. Well, after he left, I started a small load to see if the problem still existed and it was worse. My husband and I heard the loudest noise coming from the washer and it was filling up with water fast. Long story short, I called NEC Technology and they told me that they had closed the ticket and that I need to call the warranty company. What a hoax. You broke so you should fix it. Now more money is being spent on something they broke. Never again.

If I could give them zero stars, I would. Unfortunately no on else in the area works on Samsung appliances so this is our second instance having to work with them. The first time they were quick to take our money for the service call and took weeks to get a quote for repair. And then weeks and weeks to get them out to actually make the repair. The day they were finally scheduled they cancelled because the part was broken, so they claim. We wait again when they finally came out, guess what? They got the issue wrong and we had to wait yet again. Months went by. And now our dryer isn’t working. Again, quick to take our money and now another week has gone by and they won’t return calls or emails. This is the worst company.

If you like, no communication and months, without a working appliance, by all means use this company.

I’ve been without a working washing machine for three months thanks to this company’s poor workmanship. They replaced the control board, which fixed the initial issue, but immediately upon replacing that an “H2O supply” error popped up. The technician left with that error saying my machine was still usable (it was not) I put in a new repair claim with the warranty company and it was assigned to the same company, and after five more weeks of no communication, the warranty company reached out to say that the parts were either no longer available or delayed significantly. My 15 month old washer was no longer going to be repaired.

After much frustration, I discovered the problem was caused by the technician failing to reconnect a small pressure sensor tube to the board during the first repair.

This was a basic oversight that should never have happened and has caused me months of unnecessary inconvenience and extra expense. I expected professional, thorough service, but instead I’m left with wasted time, frustration, and a machine that should have been working over six weeks ago.

To make matters worse, this company never answers their phone or responds to emails, making it nearly impossible to get updates or help. This careless oversight combined with unresponsive customer service has cost me months of frustration, extra expense, and huge inconvenience.

I would not recommend this company to anyone who values careful, competent appliance repair.

Fantastic service, once the parts arrived from the manufacturer they scheduled my repair for the next day. Great communication and excellent service. Mike made the repairs quickly and my refrigerator runs like new

Working with this place has definitely been one of the worst consumer experiences I have ever had. I just submitted a review to the Illinois BBB. My BRAND NEW Speed Queen dryer after 3 repair attempts from 3 DIFFERENT technicians is now in worse condition than before. I am now working directly with the manufacturer to get a different, authorized repair agent out to fix my problem. I have also advised Alliance Laundy Systems (maker of Speed Queen) that they need to reconsider this place as an authorized repair agent of theirs.

What an awesome experience! The guys that came out did an outstanding job on Wendy the Washer, our bespoke all-in-one Samsung machine. They worked hard and were courteous in every way. As far as our experience with this company, they get the job done. Parts take awhile to come in, so you do have to wait on that. Start to finish the process lasted a week and a half. Patience and persistence are in almost every walk of life, a broken washer is no exception. She’s up and washin’ thanks to NEC.

I was supposed to have my dishwasher repaired through them. When the first tech arrived he said he didn’t have to tool for the hose clamp. He scheduled it for the next day. I got a call saying they had to order them. Are you kidding me! The box came with hose clamps.

They ordered more hose clamps. Scheduled another appointment. Guess what…. They called me and said they couldn’t make the appointment. Have to wait another 5 more days without a dishwasher. The office manager is terrible. Very rude and lies.

Update after the company responded: More lies from the company. I was the customer who called. I did not cuss at the office manager. I was asking why the tech told me he would come back the following day with the parts if he knew they had to be ordered. You clearly did not listen to the call nor do I believe you have tue capacity to listen to it. Please respond with specifically what was said.

Additionally, another repair company has already came out and said the parts NEC ordered were not needed. They were blown away that the company didn’t even attempt to troubleshoot the dishwasher to make sure more parts were it needed.

Filed a warranty claim for my washer and it was assigned to NEC. I contacted them via email and received a prompt call back. The technician (Calvin) arrived the next day and diagnosed the problem. He ordered the part and gave me an estimated timeframe for receiving it. They called me back a week later and said the part was in and scheduled install for the next day. Calvin again arrived during the service window. He replaced the control board in quickly and tested the fix. Overall a very good experience.

Very knowledgable electrician

Always easy to work with!

Super nice, responsive, efficient, and great work! Thank you!

Outstanding service and great rates, will definitely use them again!

Wonderful electricians. Good fair honest co to twork with . Thank you

Larry runs a World-Class Operation ... Started out of his home in 1993 ... 25 years of experience serving the StL Metro Area ... Larry now has 13 trucks/crews serving the community

We called about a possible electric problem in our basement! They have not attempted to come in over 3 weeks. They have not even called back to try and schedule or let us know a delay

The entire staff that I dealt with were more than accommodating...Scott is very helpful and knowledgeable....one electrician who came to deliver some stuff to Scott even helped me with my trashcan...

I called with an emergency, I had to pay for overtime services but they did an amazing job. I will be using them again if I need electrical work done. Answered every question I had.

I would recommend this company to anyone. Why? From start to finish this company is awesome! Leann in the office best ever, electrician awesome! Professional and on time with excellent customer service skills!

This company helped me and my family when no one else would. Sent a tectniton, and a young lady out to my home. To restore power after a big storm. I will always recommend this top notch company to anyone that needs any electrical services done.

Glaenzer electric came out to check ceiling fan. They were the first electricians to show up after calling many others for over a month. Grant was professional and completed the job perfectly and quickly.