Reviews of local pros in Belleville, Illinois

Kevin is so knowledgeable, he always comes to our businesses rescue. One of the most trusted companies I can call. Highly highly recommend

Very friendly technician. Knew exactly what to do! Great job!

I have had a good experiences as well as some poor ones.

Very happy with the service I received today. Nick was very professional and courteous. Will definitely call them again if needed.

Called Ehret for an air conditioner problem. Was very impressed with the technician, Bryan. He was very professional and thorough. Fixed the problem right away. Would definitely use this company again!

Garrett was excellent! It was a quick fix and I was so glad he could take care of it so quickly.

The only plumbing company that I will use. Technician was soooo nice and helpful. Explained everything to me and honestly the first time I didn’t feel like I was being swindled by a plumbing service. I wish I remembered the technician’s name because he was excellent and deserves recognition

Ehret saves the day!!!

Warning this is long.

I bought a house in July of 2017, which is 40 years old, but passed the very thorough home inspections with flying colors. Even the home 23-year veteran home inspector stated that it was one of the best, if not the best, maintained homes for its age he'd ever inspected. Fast-forward 4 months after the purchase, and that is when our plumbing problems began. Out of nowhere our basement shower started to overflow sewage (GROSS!!!). I decided to have the line scoped with a camera. This is when the 1st company I called out for this sole purpose, showed up out of the scheduled time frame, without their camera, had the name wrong name on the invoice and knew nothing of the special they were running (which was the main reason we called them). I needed this done badly and did not feel like having another company come out and having to explain everything, again, so we rescheduled with them for the next day. This time I met the tech at my house and watched the whole process while he ran the camera. He ran the camera through the line and told me the line went under my pool (in-ground) and had a huge belly (1st time I heard that term, but yes it is a real thing) in the line because the weight of the pool, over time, pushed a portion of the line down. He then told me that this was going to be a HUGE job and that the owner of the company may have to get involved (oh great...). A week goes by for them to put some numbers together and get back to me. Then they tell me it will be 15 THOUSAND DOLLARS to fix this belly in my line! WTH! They wanted to cap off the existing line from the house, then run a whole "new" line around the pool, which is where they said it should have been put in the 1st place, and not under the pool (remember that part). This process entailed tearing out and moving my vanity in the basement bathroom, cutting a hole in the wall, jack hammering the foundation, breaking out the concrete wall, inserting a sewage ejector, then going outside and moving my AC, digging a trench by the house where the AC once was, breaking out my patio and/or sidewalk, running the "new" line around the pool, which would need over 200 feet of trench. After hearing all this, plus the amount they wanted to charge me, I did what any sane person would do, I called for a second opinion. Thank God I did! I contacted Ehret and they had somebody come out early Saturday morning to assess the problem. The gentleman's name was Jodie (think I am spelling that correctly). He was very thorough and explained to me, perhaps most importantly, that my line DOES NOT run under the pool. Coincidently, my line already runs where the "NEW" line, proposed by the other company that wanted to run the $15k line. Yeah, that’s right, the line was already where the other company said it should be. Furthermore, the "belly" I have in my line was not that significant and not worth addressing at this time, or, causing me the problems I had been experiencing. Jodie ran his camera all the way to end where it met the main and ran into an obstruction! The other company stopped at the"belly" saying it was my problem. Ehret freed small amount of the root from the line. As soon as he did, my whole line began to drain out. It was completely full of water before that. After that day, I have had ZERO issues. I was able to run everything in my house at once with no backups. Before, I could barely do a load of laundry, now I could run the super duper load in the washing machine; run the dishwasher, have the kids taking baths and showers simultaneously, with toilets flushing too. No more running downstairs to see if the shower is backing up while doing a load of laundry, just to have to sprint back upstairs to turn it off once the shower starts to back up. I am truly grateful for Ehret’s professionalism; no upselling model and in general no pressure approach. Not having to spend $15K on plumbing which was not even necessary is a weight off our shoulders as a family, and it is all thanks to Ehret! I highly recommend them to anyone!

Best service company in the area so far. Had them fix a toilet flange and when we needed water heater repair I new I should call them back. Company is very responsive and knowledgeable. Great service. I will be using them again.

Our furnace stopped working on the eve of Thanksgiving, with company from out of town in the house(of course), Ehret’s had somebody on the property and resolved the problem in a very short time and reasonable charge. Thankful for the good service. It pays to call a local company.

Great service. Able to get on site quickly and diagnosed problem fast. Easy to contact and their emergency numbers aren’t answered by a service. At least at the time of this writing the emergency line went straight to a person who was able to get a plumber at more door under 24 hours during severe weather and extremely cold temperatures.

Same-day appointment, once they looked over my A/C unit they gave me the option of replacing a fan motor or pricing a whole new A/C- no pressure to pick the new unit. Replaced my fan motor and even cleaned up the unit. It was expensive, as these things tend to be, but I didn't feel gouged. All in all it was great to get cool air moving again

I called Ehret for a quote to replace my air conditioning unit, as well as four other companies. Every other company made a specific appointment time and sent a sales person for the job. Not Ehret. They send technicians to do sales and give you a standard time window. My window was for 11:00 am to 1:00pm. Well, 1:00 pm came and went without a word from them. When i called i was told they had emergency calls come in this morning which set the technician scheduled for me back. This would be fine had they called to notify me. But they didnt. So instead i wasted half my day waiting for no reason. They offered a meager apology and said the tech should be done with his current job in about an hour. I declined and canceled completely. Im not wasting the second half of my day too. Not a good start to impress a potential new customer but im glad i found out early about their inept ways of taking care of customers before i actually became a customer. Ill use another company.

We just had Bob from Ehret come and replace a fill valve in our toilet. He was professional, timely, and so sweet. Plus, he fixed the issue! Thank you Bob and Ehret :)

Our main sewer backed up late on a Saturday afternoon. We called Ehret and within 30 minutes Garrett was out our house. First off-that's outstanding!

He did a cursory inspection and then proceeded to "wire" out the main line. Nearly an hour later he was finally able to remove a 2' knot of roots that had entered our waste line.

He scheduled a follow on to correct the bigger problem, but got us back in action very quickly. He was very professional, and explained everything on easy to understand ways. Their prices were also very reasonable, especially considering the short notice on a weekend.

We'll be calling them in the future for any plumbing needs.

Went with ehret because they installed the hvac, they sent out Bryan last year who did an excellent job servicing the unit and showed me how to maintain the unit. 5 star service. This year they send out Justin who was very unprofessional and throwing out high numbers without knowing the price of the product he was providing, and charged $456 dollars for the exact same service that Bryan did last year for $169. He didn't clean the outside unit and he bent the door where the air filter goes instead of taking the time to unscrew it to check the filter. To add insult to the damage he already did, he refilled my AC unit with freon and said you have a leak. Ehret sends a proposal of the cost to replace the coil plus a refund due to Justin over charging for his work. July 22nd I get the money to replace the coil and try to go with the proposal 58 days from the last proposal and they want to send Justin the destroyer back to my house to Trump up more charges plus a diagnostic fee stating that the price may have changed from the last proposal. I feel like they wanted to take advantage of me because even though prices for the new coil may have changed the hvac unit in my house hasn't. So why does he need to come out and check my system again if you already proposed a price. You have the information stop trying to get more money when I'm already spending over 1k.

I called several plumbing companies to have our tankless water heater looked at the same day, and it was a no go, just than I was going to give up, but found Ehret. They sent out Nick and Jody to get it look at. All I can say is professionals right here. Will use them again.

I had Ehart come out to look at two toilets of mine with separate issues. The gentleman did not have “the tools” on his truck to fix my clogged toilet and said he is “filling in” today. He then quoted me $250 to replace my water fill toilet valve. I looked it up online and found I can buy one for $11.99 at Home Depot. I went and bought it and installed it in 15 min. I felt like they tried to rip me off. I will never call this company again. Wasted my afternoon and still have a clogged toilet. Called their competitor to come fix it.

I have been using this company for about twelve years and the have always been dependable and on time. The technicians and the office workers are great. They are also professional and courteous. The work they do gets a ten and they cleans up after every job. Thanks Madeline for your help.

We called Ehret for water that was leaking in our basement today, near our sub-pump. We though it was due to freezing water. The tech, Garrett immediately recognized it was the Pressure Release Valve. He took plenty of time to explain everything and answer all our questions about this issue, and several other issues at our house. He was actually a gifted teacher using adhoc props to make for simple explanations. The total repair was more than what I was expecting, but that just may be the going rate. He was professional and very response to any and all questions we had. The only downside is it did take longer than what I was originally told on the phone. They did, however, call to tell us it was taking longer. The gave a new window of time and then called us later when he was about 20 minutes away.

We had an issue with frozen pipes due to extreme cold weather recently and contacted Ehret based on a referral. That was a great referral for us! On a Saturday evening in zero degree weather, Ehret identified the problem over the phone and were at our house in less than an hour (when it was a busy night for them, I'm sure).

The technician, Dennis, was very professional and respectful of us and got right to work. He was able to explain the problem and possible solutions so we could understand and feel comfortable. Within an hour, he had the problem solved and we had peace of mind that everything was going to be fine. Thank you, Dennis for your help.