HVAC reviews in Carol Stream, Illinois

4.8 based on 404 reviews Back to the listing
    5

    Quincy Ramon is “awesome”. He is very knowledgeable about HVAC. He knew what the problem with my thermostat and air handler was just by discussing it over the phone. When he arrived at the house, he confirmed the problem and fixed it quickly. I now have heat on this chilly autumn day - thank you Quincy! Lisa Bathey

    5

    Ari is incredibly professional and provides solutions to my issues. That’s why I schedule through them instead of looking for the lowest bid.

    5

    Frankie with Precision was outstanding in a very stressful time. He was not only knowledgeable and patiently answered all my questions but was respectful of my property and got the job completed

    5

    The two gentlemen were very professional and knowledgeable. Walked me through the process at the beginning and continued to provide updates and information in between. Would recommend these guys all day!!

    5

    I liked that the Tech called to let me know he was on the way to my house. He was very polite and quick checking the furnace

    5

    Brandon was knowledgeable and made reasonable recommendations. He was courteous and friendly. We are satisfied with Precision.

    5

    JJ was here to do maintenance/cleaning on our furnace. He explained everything that he did and answered all of our questions. We were very happy with his work.

    5

    Patrick was a true professional. Completed the job in a timely manner. Very pleased with a job well done.

    5

    Anthony Sanchez arrived for our HVAC Maintenance appointment on schedule, explained what he was going to do, did it, and gave us a recap when he finished. He was professional and efficient.

    5

    Love this company! They came out quickly to fix our clogged kitchen drain and never even woke up our 2 sleeping grandkids. Always great service!

    5

    Service and replacement of AC unit was quick and very professional. The two young men were knowledgeable and explained everything before starting. We we pleased with their work.

    5

    I was very impressed with the technician’s professionalism. He arrived right on time, was very thorough with the inspection and repair, and took the time to explain what he was doing. Excellent service — I’d definitely recommend him.

    5

    Rahman Ali did a great thorough job. Very honest. I would highly recommend him. I’ve had other techs from Precision that were not as good as Rehman.

    5

    This service was for annual routine maintenance. Ryan Bach was professional, did his job quickly, and provided recommendations to maintain a healthy furnace.

    1

    The advertised $199 for Restore main sewer the guy came over trying to put down the camera. He said he couldn’t see anything in the camera and then he said he tried to route it out, but it seems like he did not try it as hard as he should’ve he kept pushing me to spend more money for a bigger machine for For $600 they would come back and fix it seems like a scam to me right

    5

    Exceptional craftsmanship provided by Jaime and his partner for our AC replacement project. New AC unit, new electric disconnect, new AC unit base, new coil (due to larger AC unit with updated refrigerant), fully installed. Very happy we selected AWE Home Services for this work that clearly represented their Better Business Bureau A+ rating. Thank You!

    1

    I’m disappointed with this experience. I was walked through multiple steps only to be told at the end that you do not serve my address. That information should have been disclosed upfront. The runaround wasted my time and reflects poorly on your customer service. Please review your intake process so this does not happen to others.

    5

    Sam was great. He came to figure out what was going on with the error mesare regarding heating on my control pad. He thoroughly checked the unit and exhaust and explained everything. Heat is working fine but I need to replace my 10 year old control pad.

    5

    Nick explained old unit failing inspection and not up to acceptable usage and was a potential hazard. I purchased a new comparable furnace for my house. At a fair price with (2) complete warranty includes new April Air Humidifier and wall thermostat

    5

    Broken pvc pipe in basement. Expertly repaired by Brian. Appx 2.5 hour job includes p/u of piping. The stars are for Brian. The price was higher than anticipated. Brian showed up inside of an hour from my service call. I have used AWE for many years.

    5

    Samuel came out to address our thermostat concerns. This was a follow up from two days prior by a different technician that did not fix the problem. Samuel was very thorough and gave us a Honeywell thermostat in place of the two failed Ecobee thermostats. It’s working perfectly now.