Reviews of local pros in Carol Stream, Illinois

4.8 based on 1176 reviews Back to the listing
    5

    Came on time, I like that I paid only a one time price, not a by the hour, and I wasn't pressured into buying unnecessary parts.
    Very detailed and made sure the unit was fully functional and completely ready to go before they left.
    Highly recommend

    5

    Called SS one evening as we were having issues with our ice maker. We got an appointment right away for the next morning. Technician was prompt and very courteous. Took good care of our appliance and left me with good instructions as follow up. Highly recommend this company.

    5

    Extremely happy with the service that I received. Safi is very professional and a nice guy. He didn’t gouge me and I appreciate that. My dryer is up and running beautifully. I would definitely recommend this company!

    5

    We were in a pinch with a leaky refrigerator right before family vacation. Safi went above and beyond to repair our refrigerator and put our minds at ease before we had to leave for the airport. Cannot begin to express how thankful we were and what great work was done in such a short period of time. Will use this company again and recommend to all of our friends and family.

    5

    I can't say enough nice things about the service I received. Rafi the owner was amazing and came out within an hour of me calling him to fix our dryer. Was professional, very fair in price and got our dryer repaired in a timely and neat fashion. I will definitely recommend and use him again for any appliance or HVAC repair. Thank you!

    5

    Great experience with this company, safi was polite on time knowledge and very reasonable price.
    Thank you for quick service.

    5

    Excellent from start to completion. Timely, knowledgeable, respectful of questions, prompt, cleaned up after job was completed. I highly recommend SS for your appliance repair needs.

    5

    I had an excellent experience with Safi's repair service! He responded quickly and was able to schedule an appointment quickly. Safi was friendly, professional, and very knowledgeable, explaining everything clearly as they worked. My dishwasher was fixed efficiently and is running like new again. I highly recommend his service for anyone needing fast, reliable, and expert appliance repairs!

    5

    Excellent experience with this company on time, knowledgeable and very honest. Reasonable price
    I ll used them again.

    5

    The epitome of professional! I left a voicemail early in the morning when my fridge suddenly became warm. Safi called me back the same morning and was over the same day investigating. He came back the very next day when I had the necessary part and repaired the issue immediately. Extremely friendly and incredibly knowledgeable. I will call them again if another issue arises! Thanks so much, Safi!!

    5

    Immediate response and plan for emergency situation. Clearly explained process for evaluation and repair. Professional and went the extra mile to help with clean up! Thank you again and will be using for home repairs in the future.

    5

    After one company didn't show up for their appointment I call SS. Saif answered the phone and said he would be here around 5:00. He showed up early, diagnosed the problem and fixed it in less than 30 minutes. The area was clean and workmanship was excellent. I will use him for all my appliance maintenance and repairs. I highly recommend SS Heating Cooling and Appliance.

    5

    Great experience with this company, have had our dryer services twice. Always very pleasant and thorough with their work. Highly recommend

    5

    Had an issue with our washing machine and called for a repair. Got an appointment for the next day and was fixed in less than an hour. Amazing service and Safi was extremely kind and informative about explaining the issue. Would highly recommend!!

    5

    Safi was very responsive, came even sooner than promised, explained the problems he was diagnosing, and repaired everything quickly and at a very reasonable price. He also called to follow-up and make sure everything was working well. Would highly recommend!

    5

    SS Appliance were on time for the appointment. The problem was accurately identified, explained to me and then fixed within 2 days of the call (part needed to be ordered). I highly recommend them for fixing your Appliances. Also I was given a pro active solution for catching all lint that comes off in the clothes during washing.

    5

    Safi is fantastic. HUGE shoutout to his skill set and communication. He has helped my mom with her heater a few times in the dead of winter. Very straight forward and incredibly fair. Thank you!

    5

    Repairman Safi quickly determined the oven igniter wasn't working and replaced it with a part he had available. He looked very familiar with this repair and got the job done well in about 30 minutes. Oven is working correctly. Pleasant person to chat with a little also.

    5

    Safi was a true professional and doesn’t waste time getting what you need fixed to be repaired. His prices are unbeatable also! If you’re reading this, call Safi, don’t look any further.

    5

    Safi was amazing he was very nice and did an amazing job. I highly recommend his work! I don’t do reviews but he definitely did an amazing job.

    5

    I had an excellent experience with this washer repair service. Safi arrived promptly, diagnosed the issue quickly, and completed the repair efficiently.
    The pricing was very fair and transparent, with no hidden costs. What stood out most was the technician’s professionalism.
    He was knowledgeable, polite, and very respectful throughout the visit. It’s rare to find such courteous service paired with quality workmanship at a reasonable price.
    I truly appreciate the quick turnaround and the care taken to ensure everything was working perfectly before leaving.
    I highly recommend this company for anyone needing reliable appliance repairs.