Reviews of local pros in Carol Stream, Illinois

All Star saved the day when our AC stopped working at 6pm. Our Tech, Colin, was outstanding - very knowledgeable, courteous and helpful. He diagnosed the problem quickly, had the parts available in his truck, and had our AC working before sundown. I will use All Star again and highly recommend them.

We have been using AllStar for many years. I can't thank Virginia and her team enough for their responsiveness and professionalism. Chris and his counterpart (apologies I did not catch his name) were nothing but professional and helpful, resolving the issue quickly and efficiently. They clearly communicated what the problem was and options available. The world needs more businesses like this who treat their customers this way. Thank you.

My parents had to get their PTAC units replaced. Their technician Kyle and his partner Diego did a wonderful job. They were very professional and courteous. I would highly recommend.

Timely friendly service. My technician (Francisco) did a great job. I highly recommend Allstar Heating and Cooling. I have used their services a couple times now and have found my interactions with them to be extremely customer service focused.
I’d give them more than 5 stars if I could.

Air conditioning always breaks when it is the hottest!! Of course mine went out on a Thursday when it was in the 90's. I called All Star and spoke with Virginia. She got me a new unit and scheduled my installation for the following Monday - that is ONE business day!! Chris arrived at noon - on time within the 11am - 1pm promised window. He was very professional, personable and polite and did a quick removal of the old unit and popped in the new unit and wired it up and tested everything. Then he walked me through all the settings and made sure I knew how to work the new unit which was a different manufacturer than the old one. GREAT JOB CHRIS!!!!! I would highly recommend All Star!! Sometimes things DO go well - this was one of those times! I'm nice and cool now!

Mark came to our apartment to service one of our units and did a remarkable job changing out something as seemingly simple as a fan blade. More importantly, Mark's entire approach to his work is so professional and he is so competent that I just sat and watched him work. He is an expert at his work, and his approach to both his work and his customers shows up throughout the entire time he was in our apartment. I would recommend AllStar without hesitation. Every technician that we have had in our home has been exceptionally good!!

AllStar made the entire process from quote to install so easy. Their customer service is amazing as well as their service techs. I found them on Google based on reviews and they definitely live up to the 5 stars. I will be recommending them to everyone!

We had our furnace and air replaced plus added a new tankless hot water system. Everyone from Allstar that worked at our home was extremely professional and courteous. Our tech Max was great at explaining operations and kept the entire workspace clean. We would recommend Allstar every time. Thanks guys 😊

Update: two more years of them servicing our PTAC units and installing remote controls. Very satisfied with prompt service and honesty in related costs. Still highly recommended.

We have been using AllStar for two years now and are very satisfied with them. Our tech always gives us written information and quotes, so that we can make an informed decision about the service, based on the needs of the PTAC units in our unit. Have purchased maintenance agreement and found it to be beneficial when we had to replace a unit. Highly recommend them. Professional at the home office and the technicians.

Excellent service. Everything explained to me after installation. Beautiful looking system. All areas were cleaned up in work and surrounding areas.
Had me access and work the wall thermostat to be sure I understood how to access and utilize.
Very pleasant experience.

All-Star was great from start to finish! Virginia and Amanda are professional and responsive. The installation crew was quick and courteous. Highly recommend!

They were very professional and did a great job. Everyone from the people who took my calls to the ones who came to work on my PTAC system were great. I highly recommend them if you're having issues with your PTAC system.

The owner refused to canceled the annual
Contract. I explained we no longer wanted the services because each time the unit is service we had to pay a fee of 80.00. In addition water damaged our old flooring which we had to replace.

Also we paid 4900 cash for a new unit which we thought was under the warranty. It’s wasn’t.

We are disappointed in the owner not canceling the contract for 400.00 since we have known her for 30 years when this company service a rental unit we had in the city. So when we needed a new unit we thought the company would be fair. However, it’s all about the profit margin for the owner not the customer.

So we lost over 400 but the owner lost a customer. Obviously, she doesn’t care.

I can't express how impressed I am with the outstanding service I received! The team was incredibly skilled and thorough, providing me with exceptional care and high-quality work that left me feeling completely confident in their trustworthiness and expertise.

I hired AllStar to do the annual cleaning servicing on the two PTAC HVAC units in my condo. One unit is a GE, the other Amana. The service team was on time, highly efficient, and very knowledgeable about both types of units. The price for the service was excellent and I was 100% satisfied.

Having dealt with numerous service professionals—from technicians to painters and plumbers—over many years, I can confidently say I have a vast amount of experience with home service companies. All Star Heating & Cooling stands out as truly exceptional.

My recent experience with Eric and Leo from All Star was nothing short of phenomenal. I've dubbed them the G.O.A.T.s (Greatest Of All Time) for a reason! They arrived precisely on time and took the time to thoroughly explain the entire process for cleaning my three HVAC (PTAC) units. Their professionalism and clarity immediately put me at ease.

For years, I had relied on a company recommended by my condo building, paying a staggering $375 per unit, totaling over $1,100 for three cleanings. When a friend suggested All Star, and the owner, Virginia, quoted me just $255 for all three units, I was understandably skeptical given such a drastic price difference.

However, my skepticism quickly turned to pure delight. Eric and Leo did an absolutely wonderful job! Their meticulous work and dedication to quality were evident, proving that a significantly lower price doesn't mean compromising on excellence. To top it off, I received three detailed emails after their visit, clearly outlining the work performed on each unit—a level of transparency and follow-up I've rarely encountered.

There is truly no reason for anyone needing heating or cooling services to look anywhere else. All Star Heating & Cooling delivers unparalleled service, incredible value, and a customer experience that sets them apart from the rest. I wholeheartedly recommend them!

Quick and reliable service. Great price and very professional on install day. Did an amazing job letting us know the different types of units and what would be best for our home. Could not be happier!!

Start to finish these guys were absolute professionals. No surprises, very quick work, and well done. Absolutely recommend them.

I was so impressed with the two technicians who came to fix our a/c/heating unit. It wasn't just that they fixed the immediate problem; they proactively fixed an issue that could arise later. And the explanations given as to what the problems were and what they were doing to fix them were so clear. I will definitely call AllStar again if another issue arises!

AllStar Heating & Cooling Corp. impressed me with knowledgeable, polite, and professional service. My service person, Eric was especially remarkable. He was very knowledgeable about my heating & cooling units. He did a very thorough analysis and cleaning. He was also very friendly and professional.
I very much appreciated his expertise

Our living room finally feels comfortable again after their expert touch on our vents. In just under an hour, they transformed our airflow, making the whole house noticeably fresher. Highly recommend!