Home Services reviews in Chicago, Illinois

4.7 based on 9428 reviews Back to the listing
    5

    Cleanzen Cleaning Services offers competitive rates. I initially hired them for a deep cleaning of a house I had just sold because a previous company did a poor job. After Cleanzen's deep cleaning, the house was clean and sold at full asking price. I now have them clean my new house bi-weekly, and their work is consistently top quality. The team is professional, polite, and amazing to work with. really nice people too.

    5

    This was my first time using Cleanzen Services. They were professional from start to finish. After I asked for a quote online, someone assisted me within 30 minutes to explain everything. The manager kept in touch throughout, and the team did a fantastic job cleaning our home. I'm really happy with how it turned out!

    5

    I had a great experience with Cleanzen and Erika. She did a great job cleaning my apartment and left it spotless.

    5

    I’ve used Cleanzen three times now, and each experience has been just as great as the last. The cleaners are always punctual, kind, and focus on exactly what I ask for. They even get to the hard-to-reach spots that I tend to miss. It's such a great deal to refresh my space every now and then! Whether I’ve been moving in or out, or just needed a little extra help, Cleanzen has always had my back. I really appreciate how well they communicate and make sure I’m happy with their service. I’ll be back soon!

    5

    First time using a cleaning service and I was nervous but they were amazing! they came on time, worked quietly, and the place looks 10x better now. I can finally relax this weekend 🙌

    5

    Antoine was so kind, and a joy to meet! He did a great job cleaning our home, and did it so quickly, despite being a one man team! Will be using him again in the future!

    5

    I was very pleased with the services provided by Antoine Thomas. He went above and beyond the call of duty. He provided additional cleaning services, and was very detailed in his work. I would ask for his services again.

    5

    Coming back from vacation to a dusty, messy house is the worst. So I scheduled a clean while I was gone and came home to spotless counters, folded laundry, and a fresh bed. It felt like checking into a hotel but it was my own place. Made coming back way less depressing ❤

    5

    I booked them for the first time to test the services out before I recommend them to family. And they exceeded my expectations Ca't wait to book them for my grandma next time.

    5

    I booked for post-construction cleaning and their group went above and beyond to make sure my place was cleaned! I had no problem with the booking as well the support was very friendly and helped me with my booking. I truly appreciate her and their teams' hard work, thank you so much!

    5

    I had a wonderful experience with Cleanzen last weekend! I used them for the first time and they were the most affordable of all the quotes I received. Elizabeth did an absolutely fantastic job, especially on the primary shower and oven. I would absolutely hire Cleanzen to come back again!

    5

    This was a great service. My cleaner was Jasmine and she was incredible. I had to grab a few things while she was there and she was so kind. She was very communicative and did a wonderful job. She provided pictures and videos when she was done to make sure everything looked. Really happy with the services. Will book again!

    5

    Had guests staying over for a couple days so I got a cleaning beforehand. They showed up on time, super polite, and made the whole place guest-ready in like 2 hours. Even folded the blankets nicely 🤌

    2

    Scheduled a deep cleaning appointment with Cleanzen, but unfortunately, was very disappointed with the results. While the cleaner was friendly, personable, and did a good surface level clean, the quality of the cleaning did not meet expectations —especially considering the price. The floors were still very dirty afterwards, as were some of the cabinets and windows. It certainly didn’t feel like a deep clean was done.

    One major downside is that the company uses independent contractors, so Cleanzen doesn’t really take much accountability for poor work. It also means that you can’t get a different cleaner/team when they offer you a free re-clean if the job isn’t done correctly the first time around.

    Originally gave them a 1 star, but they did give back 30% of the original cost. I appreciate them trying to make it right, but I still wouldn’t recommend using this service. You’re better off doing it yourself or looking elsewhere if you want a thorough, professional cleaning done.

    5

    Excellent cleaning by Pamela! We needed cleaning done in a small theater before opening. That consisted of two bathrooms and the lobby area. It was spotless after! Thank you for service and we will definitely use your services again.

    5

    This was my first time using Cleanzen. I was impressed with the efficiency of their online booking system. I was able to request specific services, add tip and provide $$ for parking as I live in a high rise in the Loop. I received a prompt quote for my services in a timely manner. Elizabeth completed the cleaning in 2-1/2 hours to my satisfaction. I have already booked a future service. Thanks Cleanzen!

    5

    I love their cleaning services! I usually don’t like cleaning my fridge myself esp the corners but the Cleanzen cleaners did such an amazing job!

    5

    WOW WOW WOWWW I can testify they are truly professionals. That or I'm really bad at cleaning, or probably both lol. When I clean my own bathroom I hate how it ends up smelling like bleach for HOURS, sometimes even DAYS, which I hated and gave me minor headaches. So when they came over and cleaned my bathroom, it smelled fresh, like lemon, and not chemical-smelling at all. Very happy, very impressed, very very very satisfied!

    5

    I had a wonderful experience hiring them! I was out of town but they sent me videos and pictures of the aftermath of their wonderful cleaning! They delivered excellence and I hope to get the same crew here next month for another deep clean at a different airbnb.

    5

    I honestly couldn’t be happier with how everything turned out! I wasn’t home during the cleaning, but communication was great from start to finish, which made me feel comfortable right away. The team came in, got straight to work, and handled everything so smoothly that I didn’t have to worry about a thing. When I came back after work, my place looked spotless and smelled clean in a fresh, light way, not that overpowering chemical smell I usually dread. What really stood out was how professional yet friendly everyone was, and how much care they put into making sure the job was done right. It felt like they genuinely cared about the result, not just checking or ticking boxes. This was one of the most stress free cleaning experiences I’ve had!

    5

    The cleaning, the service from the customer service people, and the cleaners themselves that I met were all lovely! It was the smoothest experience I've had everrr! A+ ALL AROUND! Everyone was so friendly and professional. You can tell this company really cares about the quality of service they provide because they make sure you're updated and satisfied with the cleaning which is very worth the money!