Home Services reviews in Chicago, Illinois

We've been with Monster Mop for several months now and I cannot say enough good things! Their prices are wonderful, they are consistent, they do a wonderful and thorough job. They are responsive to emails, and they really go above and beyond. You'll be happy you switched!

Monster Mop started cleaning one of our child care centers after going through a few different businesses who were not meeting our standards. Monster Mop is now exceeding our standards and helping us set new ones with very smart recommendations and prompt services. Michelle is lovely to work with too, we highly recommend their work!

Nice to work for

I hope I start working there I love to clean and keep the world clean

The bathrooms weren't touched, none of the bedrooms were vacuumed, I'm very disappointed with this service. I spent $150 to have to clean my house myself!

They should evaluate how to go about deciding which employees does what. Instead of going out on a whim. Anyhow, I will not do business with them and no equal opportunity.

They don't pay their workers enough, they make them buy their own cleaning supplies, and they make them pay for their own transportation.. also a lot of racial profiling..

My clean hires felons who've actually shot and robbed people not exactly sure these are the kinds of people you want in your home possibly when your not there. Yes ex cons!

Canceled on me twice day of. The cleaner that came was unexperienced and did not clean one bedroom & one bathroom.

Great service! Booking online is a breeze.

Arshanae is a great cleaner. Fast, quiet, and thorough. I highly recommend the service and her to others.

DO NOT USE! They Canceled on me day of and offered no help it getting some one on site. I had family arriving the next day and they would offer zero support or even try to remedy the issue.

Service was fine. But, the cleaning lady broke our vacuum cleaner and when reached to company they responded saying it because of wear and tear sorry! Not a pleasant experience.

This is a great company. I am so happy I found them and my preferred cleaner Briana. I’m picky and she is amazing.

We have been so pleased with MyClean! They are super flexible and our cleaners, Cachet and Andrew, do a fantastic job every time.

Today, June 26, two ladies came to clean a unit, at the time they were ready to leave, they came down to throw 2 boxes and asked me where the recycle dumpsters were. I explained, open the door for them and asked them to FLATTEN the two boxes, because that is a rule in the building. They came to front door in seconds and asked them if they destroyed the boxes. Their answer was YES, but they did not. They could ask me to do it for them, but instead they did lie.

First experience with MyClean. The maid was on time and the clean was thorough. It was all I could have asked for out of a maid service. Scheduling was easy and I would recommend this service.

Terrible. $100+ dollars for my cleaner to not scrub down the bathroom, clean the bedroom, or dust the apartment with guests visiting the next day. Better yet, I was given the run around when asking for a refund and had to waste even more of my time convincing them that I wasn't going to pay for services not provided - even after all that I was only given a partial refund. I'll find someone else next time!

We love MyClean. It delivers a LOT for the money and does it really quickly. We also feel good about using a service that is insured & bonded and also treats their employees well.

Pathetic cleaning and bad attitude!!! Last moment cancellation !! Not trustworthy!!
Unprofessional and horrible in doing their job. After Covid they don’t have many cleaners now. Very careless and bad attitude they broke my coffee maker by dropping it on the floor. Myclean even decline to address it and refund it.
They will not even do the cleaning that mentioned in the basic checklist. Before Covid they were still fine.

We used MyClean on our rental and they were terrific.She was Incredibly thorough, professional and punctual. The whole process was easy and simple to book. We've used a bunch of cleaners and we're impressed by these guys.

Have used this service for months and asked to stick with a specific person (Dora) who is amazing. She is reliable, lovely, thorough and just generally does a great job. Highly recommend.