HVAC reviews in Chicago, Illinois

My air conditioning just conked out. A Hollub technician came by and told me that my nearly 30-year-old compressor was shot - it had to be replaced. They also gave my old furnace the once-over, but even though it was still working, they said it wasn't worth fixing because their tech thought the heat exchanger was cracked.

Given how long my HVAC system had been running, I figured it was time for a replacement anyway. Hollub's quotes were very competitive with what other vendors were charging. They gave me some options to consider in terms of cost and efficiency.

The installation crew showed up on schedule and seemed friendly. They took care to avoid damaging my recently renovated floors and walls, which is more than I can say for some installers. When they finished, the place was spotless - they even swept up after themselves. Overall, a solid job from start to finish.

I've been a loyal customer of Hollub Heating for over a decade, consistently receiving top-notch service every time. They installed my new furnace about 10 years ago, and it's still performing flawlessly. The technicians are seasoned professionals who have built strong relationships with customers; Pat, in particular, has worked on my systems for an impressive 15 years. He's always courteous and takes the time to explain complex issues to residents. The office staff is equally impressive, making it a pleasure to work with them.

We've had a great experience with Hollub, who consistently provide excellent service at competitive prices. Their communication is top-notch, and they offer flexible options that take into account cost, lifespan, and efficiency. We've worked with them for years and are extremely satisfied with their professionalism and expertise.

I recently had an issue with my furnace stopping to work during a cold winter weekend. I reached out to Hollub on Sunday morning, and the owner responded promptly, offering some helpful tips before scheduling a Monday service call. The team worked efficiently with my tenant to coordinate the appointment.

The technician, Sean Collins, assessed our 18-year-old furnace and presented us with two options: a costly repair or replacement. We opted for the replacement, which allowed Sean's team to work quickly to schedule the installation. They also managed to keep the cost of replacing just the water heater at bay by deciding it was still in good condition. Instead of replacing it, they installed an overflow pan and drain under the water heater to prevent potential leaks.

Overall, Hollub demonstrated excellent problem-solving skills, a focus on customer satisfaction, and a willingness to save us money whenever possible. Their service is reliable, efficient, and reasonably priced – we highly recommend them to anyone in need of home services.

Be cautious of Gardner Industrial Heating & Cooling, as they're operating under a fake name, "Chicago Heating & Cooling", and are likely engaged in deceptive practices.

Eric did a fantastic job. He showed up right on schedule, was super respectful and efficient, and got to work fixing my problem fast. His explanations helped me understand what was going on, so I felt confident everything was taken care of.

Eli delivered a high-quality service, fixing the issue promptly and efficiently. He demonstrated expertise by explaining advanced features of the AC unit, which exceeded my expectations. The rate was reasonable and fair, making me consider hiring him again in the future.

I booked a morning appointment with this company, but they showed up late, initially rescheduling me for the afternoon. When I called at 5 pm to express my frustration, nothing happened until around noon the next day when I received a call from the technician. He claimed he tried to reach out yesterday, which is impossible since we already spoke multiple times then. Meanwhile, our air conditioning unit malfunctioned and leaked water after freezing. The company now asks if I'm available later in the day, but I'm not interested - we're taking our business elsewhere.

We hired this company to replace our hot water heater last week and paid $800 upfront for the new tank. They opted for a low-cost model with only a 3-year warranty. When we contacted the manufacturer about extending the warranty, they told us it's not available on this particular model. However, it turns out that if an additional $40-$60 had been spent, the warranty would last 6 years instead of just 3. This means we'll need to replace this unit in three years - a costly mistake. The installation was surprisingly straightforward. Overall, we're extremely dissatisfied with our experience with this company.

Eli from Gardner Industrial Heating & Cooling visited for a warranty check-up on my old heater and evaporator cooler, purchased last year. He showed up right on time and was thorough in figuring out issues with an unusual evap thermostat and sealed motor that the manual suggested I lubricate. His professionalism earned him a strong recommendation.

Excellent experience with Gardner Industrial Heating & Cooling. The staff were incredibly friendly, showed up on time and exceeded expectations in every way. Both the boiler and air conditioning systems now work flawlessly. We're thoroughly satisfied and have no hesitation recommending this company to others.

Eli and his team delivered exceptional service, arriving promptly on short notice to replace my malfunctioning furnace. Their professionalism shone through as they efficiently resolved the issue, far surpassing my previous experience with the original installation company, which was unresponsive. I was thoroughly impressed by their work, not only in terms of quality but also in their courtesy and respect towards me. Their friendly demeanor made a lasting positive impression.

This company truly exceeds expectations - I'd trust them to my family. They've consistently provided top-notch service with promptness, professionalism, and expertise. Their tailored solutions are well-thought-out and affordable. I highly recommend them; in fact, I've already done so for my own mother, who shares our positive experience. If you need HVAC services within their coverage area, don't hesitate to reach out.

Gardner Industrial Heating & Cooling got my AC up and running quickly and efficiently. They were very responsive and showed great professionalism throughout the process. If you need any HVAC work, I'd highly recommend them - they did a top-notch job.

The technician showed up right on schedule. They accurately identified the issue after just a verbal description. The repair took only about 30 minutes. Friendly, knowledgeable, and reasonably priced – a great experience. Highly recommend this company for HVAC services.

They showed up on a Sunday for an emergency AC breakdown, charging a standard service fee that could be refunded if additional work was needed. Got us running, returned the next day to fix everything and drain cleanup. Pricing seemed fair. Eli, the tech, did a great job. We'd definitely recommend Gardner Industrial Heating & Cooling.

I endorse this business. A smooth HVAC installation five years ago was a testament to their expertise. The team's professionalism impressed me, and meeting the owner left a positive impression - he seems genuinely committed to his clients. I trust this company, as they keep their promises. If you're in the area, I suggest giving them a try.

We've been with Gardner Industrial Heating & Cooling for a decade, since we moved in. They consistently provide excellent service. Eli stood out - he was meticulous and addressed every concern, offering helpful advice to reduce costs. Our air conditioning is now functioning properly again.

I reached out to Gardner Industrial when my furnace suddenly stopped working. Vicky answered promptly, displaying empathy and flexibility by scheduling an emergency appointment for the same day. A 20-minute call later, I received confirmation that Eli, the technician, was on his way. His professionalism and kindness were exceptional; he efficiently resolved the issue with remarkable speed, patience, and courtesy.

The technician showed up right on schedule, avoiding a potentially sweltering situation. He pinpointed the issue promptly, and by the end of the hour, everything was back to normal.

Called to inquire about services, spoke with technician who explained a site visit was required but just ended the call.

Our home is now consistently at a comfortable temperature thanks to their thorough assessment and solution.