HVAC reviews in Chicago, Illinois
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It was great working with them. They communicated clearly, worked quickly, and did an excellent job.
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The job was done exceptionally well. It was completed promptly and to a high standard. After the maintenance service, my heating seems to be working much better than ever before.
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Moe did a great job assessing our rental's central heating unit - it was completely unaware of the constant noise we'd been putting up with for 10 years. Thanks to Aveer Heating and Cooling, we can now live quietly and comfortably again. Their service is appreciated!
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These reviewers seem genuinely happy. The company is quick to respond, patient, and genuinely cares about customers. Prices seem reasonable too. They appear knowledgeable and competent. A recent visit resolved an issue with my heating system on a bitterly cold day - a welcome relief!
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I've consistently been impressed with the work from Mr Duct. The technician who repaired my heating system stood out - he was courteous, knowledgeable, and exceeded expectations. His professionalism is a testament to the company's commitment to excellent customer service. I wanted to ensure that management knew about his outstanding performance.
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Mr Duct really delivered. Their innovative approach to fixing my quirky furnace issue was impressive. Since the service, my furnace has been working more efficiently and I've saved a substantial amount on what heating companies normally charge for similar work.
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I hired Mr. Duct to fix my AC unit after it stopped working one day. They sent someone out to inspect the issue and found ice on the coils, which was a surprise to me since I hadn't noticed anything unusual. The technician said he needed to come back later to diagnose the problem once the ice had melted.
He returned a few hours later with an estimate for repairs, which included replacing the blower capacitor and adding more refrigerant. I agreed to the work and paid $700 for the service. However, about a week after the initial repair, my thermostat stopped working altogether. It turned out that the transformer, which is usually located near the AC unit, had been left on its metal base during the initial inspection.
The electrician who was working on an outlet in my garage at the time noticed the problem and told me that if I replaced the transformer, it should fix the issue. He even offered to install a new 24-volt transformer for $60, plus an additional $50 for labor. Given that Mr. Duct had recently done repairs at my house, I thought they might cover the cost of replacing the transformer since it was their mistake.
However, when the second repairman from Mr. Duct came to fix the issue, he claimed that the transformer hadn't been touched during the initial inspection, and that someone else must have caused the problem. This was clearly a lie, as I had watched the technician move the transformer while inspecting the unit.
Despite this, the supervisor told me that the repairman's story was true, and charged me $225 to replace the transformer. When I asked about the cost breakdown, he refused to provide any information, saying it was all bundled together. The second repairman, on the other hand, seemed understanding and even offered to do the job for free if he had been in charge.
What really bothered me was that Mr. Duct's management didn't seem to care about taking accountability for their mistakes. They were more interested in covering up the truth than in making things right with their customers. As a result, I have lost all trust in the company and would not recommend them to anyone else. -
Pedro did a great job with the dryer vent cleaning - very professional, on time, and got it done quickly.
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Mr. Duct provided excellent service, salvaging a frustrating situation where another company cancelled at the last minute. They managed to fit me in on the same day and even undercut the competitor's original quote. The technicians were friendly and efficient, completing the job quickly. I'm impressed with their reliability and will likely use them again for future dryer vent cleaning needs.
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I contacted them on a Saturday, got an appointment for Monday. Got prompt responses and job done swiftly. Daniel was fast, tidy, and did a great job. Won't hesitate to use them again in the future.
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I've dealt with my fair share of dodgy companies, and it's astonishing how greedy some people can be. One company quoted me a reasonable price, but when the guys showed up, they were completely out of line. Another company didn't even bother giving an estimate, so I hung up.
But then I called Mr. Duct, and their quote was spot on - no surprises. The two technicians who came to my house were top-notch. One put on his boots before getting started, explained what he'd be doing, and took the time to walk me through the job with me. He checked every vent, return, and dryer hose without any issues. They left the house cleaner than when they arrived, with sparkling clean ducts. It's clear these guys are pros who care about their customers. I'm really glad I found them - it was a breath of fresh air after all the nonsense I'd experienced elsewhere. -
They did a great job, with everything accounted for. Identified some issues, deemed them minor and manageable in the future. Typically, this kind of work would come with extra charges, but they stuck to the bill honestly. Will definitely be using them again.
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I recently had my air ducts cleaned by this company, and I was impressed with the service. The technicians were very friendly and explained what they were doing as they worked. They even showed me some before-and-after photos of their work, which demonstrated a significant improvement. I'm happy with my decision to use them for this task.
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Mike is a great addition to your team. He was courteous, customer-centric, and kept us informed throughout the process. The service was top-notch, exceeding my expectations. Kudos to Mike for his professionalism. I'd recommend him to anyone looking for reliable work.
Please pass this on to Tom and Mark in Operations. -
I recently used Mr. Duct, and the service was top-notch. Their technician, Sergio, was incredibly skilled and took the time to explain what needed fixing in a clear, concise manner. The repair was done promptly and effectively, leaving me very satisfied with the outcome. I would highly recommend Mr. Duct to anyone seeking reliable home services.
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Mr. Duct arrived promptly for dryer vent cleaning. Sergio did a good job at a fair price. Overall, I'm happy with the service, which is why I'd suggest them to others.
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Mr. Duct did an excellent job cleaning our dryer vents in May last year. Their pricing was very reasonable and scheduling was quick. They showed up on time and left everything tidy. I'd highly recommend them, but deducted a star because they charged $89 for a new vent cover that can be purchased at the store for a fraction of that price.
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We hired Mr. Duct after a dryer repair company failed to address our issue with the vent. What we got instead was a prompt response from their team - which turned out to be just one guy showing up at our place later that day. The technician who came over was extremely competent, worked quickly and clearly explained what he found wrong with the duct, cleaned it and recommended regular maintenance. We're now big fans of Mr. Duct.
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Coby exceeded expectations - not just with standard services, but also with detailed explanations of the process. He showed me the initial issue and how he resolved it through a video demonstration. His professionalism and attention to detail made him stand out as an excellent technician.
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We rely on Mr. Duct annually for dryer maintenance, finding their scheduling process convenient and personnel friendly and professional.
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I'm extremely satisfied with my experience with Mr Duct! A problem with our dryer's vent was identified by a notification yesterday, and Alvaro and Josh from Mr Duct arrived promptly to resolve the issue today. They not only fixed the problem but also addressed the root cause of the issue. The technicians left our home spotless and were courteous, efficient, and genuinely professional.