HVAC reviews in Chicago, Illinois

Milan and Tamer's team installed the system with zero issues, starting on time and respecting my property. They cleaned up after themselves, leaving it in the same condition as when they arrived. The technicians were meticulous in their work, clearly explaining each step of the process. They also took the time to teach me how to properly use and maintain the new system, which was a huge relief. I'm extremely satisfied with the service and would wholeheartedly recommend Air Experts USA to anyone seeking similar work.

I had a positive experience with this company, which provided excellent customer service. They responded promptly to my initial inquiry, were courteous, and conducted a thorough assessment of my heating/cooling needs. What impressed me most was their focus on my needs, offering clear and honest advice without any sales pressure. I'm very satisfied with the service and will recommend them to anyone requiring HVAC assistance.

I've had a great experience with Air Experts USA. They're fair priced, get the job done quickly, and do quality work. I was in a tight spot when my AC unit broke down during a heatwave and needed to find a solution fast. Tamer showed up the next day for an inspection, took his time explaining options, and recommended replacing the old unit since it wasn't worth repairing anymore. He wasn't pushy and had my best interests at heart. The installation team, including his son, arrived on time and worked efficiently. They got my new AC up and running in just a few hours, which was a huge relief. I'm extremely satisfied with Air Experts USA - they exceeded expectations and made a difficult situation much easier to handle.

This family-run business impressed with their willingness to tackle a high-risk HVAC job that others wouldn't touch. Their professionalism shone through as they took the time to thoroughly explain each step of the process, ensuring clarity for the homeowner. The price was reasonable and fair, making it easy to wholeheartedly endorse their services.

I recently had a problem with my AC unit, but Air Experts responded right away and did it correctly. Milan was the standout - he quickly figured out what was wrong and fixed it quickly and neatly. This company knows its stuff and is trustworthy for all your HVAC needs; I'd definitely suggest them to anyone who needs help heating or cooling their home.

I'm extremely satisfied with the service provided by this company. The staff responded promptly and efficiently to my needs. Tamer answered the phone in a timely manner, and Milan arrived at my doorstep exactly on schedule. He efficiently resolved the issue with my air conditioning unit, restoring its functionality. What impressed me most was the positive impact it had on my pets - they were once again comfortable and happy. I would highly recommend this business to anyone in need of reliable home services.

Milan did great work for me - he quickly removed the outdoor AC condenser so I could finish my patio paver project, then returned to install it afterwards. If you need HVAC help, he's definitely someone to consider.

Tamer and their team delivered top-notch service - they're incredibly competent, efficient, and friendly. Their professionalism is unmatched, and I'm thoroughly impressed with the entire experience. Thanks for fixing my boiler!

I highly recommend this company. The technician, Tamer, is extremely dependable and communicative, and their rates are fair. He recently serviced my old A/C unit, which was installed a few years prior, and I'm thoroughly satisfied with the outcome.

We couldn't have been more impressed with this company's service for replacing our AC unit. Their team made the whole process hassle-free, even on short notice when we were in the middle of a patio project. The new unit came with clear instructions on its warranty and what to expect. Their technicians were punctual, friendly, and charged fairly - no complaints at all.

This company did an excellent job. The Mitsubishi mini split they installed performed flawlessly even in extreme temperatures. The furnace repair was also done correctly, with the blown motor fixed. Service was great - extremely friendly staff, fair pricing, and flexible scheduling. I would definitely suggest them to others.

Tamer did an excellent job with our heating system, which failed at the beginning of the season. He arrived promptly and demonstrated expertise in his work. The repair was completed quickly - it's been several hours since we were outages. This is by far the best home service experience we've ever had.

I recently had the pleasure of dealing with Air Experts USA, and I was thoroughly impressed. From initial contact to completion, Tamer was a standout - knowledgeable, courteous, and efficient. He arrived promptly, quickly identified the problem, and explained the solution clearly. His work was thorough, leaving my space spotless and in working order before he departed.

What truly set him apart was his attention to detail and genuine dedication to customer satisfaction. It's not often you come across a company that balances expertise with exceptional service. I'm extremely satisfied with the results and plan to use Air Experts USA for all my HVAC needs going forward.

Tamer stepped up twice when I needed him most. The first time, my furnace gave out during the harsh winter I moved into this townhome, but Tamer showed up with a new one at a reasonable price and kept me from freezing. Fast forward to today – just four years later – and it went out again, right before Thanksgiving. Tamer answered my 6:30AM call, arrived promptly in the morning, and had a replacement control board installed by 10:30AM under warranty. My wife and kid aren't shivering today because of him. I'm sold on Air Experts for life – their service is top-notch.

Great experience with this home services company! They responded promptly, scheduling an appointment quickly after receiving my message. The technician thoroughly explained the status of my HVAC system and inspected my fireplace as well. I appreciate their transparency and friendly service - would definitely use them again for any future needs.

I had previously used Air Expert USA for routine maintenance tasks like AC recharge without any major issues. However, when my furnace stopped working above 70°, I reached out to them for assistance.

They arrived at my place, but left unexpectedly without giving me any notice. When I called to inquire about the status of my issue, they told me they were waiting on parts. The next day, I was informed that the parts had been ordered, and a few days later I was reassured that they had arrived. However, despite multiple calls over more than two weeks, I never received a clear update or timeline.

The furnace wasn't working properly, but it was still technically running. When I asked if I could wait another week for a resolution, the company failed to follow through on its promises. What's more frustrating is that they didn't provide any genuine communication or explanation - just excuses and empty reassurances.

I felt thoroughly disorganized throughout the process. If a company can't handle a repair, it's better for them to admit it rather than making promises they can't keep. Unfortunately, Air Expert USA didn't deliver on any of these fronts.

If you value reliability, clear communication, and professionalism from your heating and air service provider, look elsewhere. Based on my experience with this company, I would strongly advise against using them.

I'm thoroughly impressed with my experience with this home services company. From start to finish, they exceeded my expectations. When I encountered issues with my furnace, I reached out to several companies for assistance, only to be told that replacement was the only viable option by most of them. However, this service provider took a different approach. They assessed my situation and explained both the benefits and drawbacks of repair versus replacement, allowing me to make an informed decision.

Ultimately, I decided to replace the furnace, and the technician's guidance in selecting a new one was greatly appreciated. The installation process surpassed my expectations - the work looks polished and of high quality, with the technicians leaving my home in even better condition than they found it. Throughout the entire experience, the team demonstrated kindness, honesty, and understanding, including accommodating my pets.

The price was competitive, beating another company's quote by $500, and the 5-year labor warranty offered is among the longest I researched. My only regret is that I didn't find this service provider sooner.

They're genuine professionals who treated me well throughout my interaction with them, leading to a satisfactory outcome that's earned them an endorsement from me to others.

This company genuinely stands out from the crowd - their service is top-notch and the staff are friendly and knowledgeable. A rare find indeed!

Mismanaged my initial call to schedule an estimate, showing up on the wrong day. They then failed to show up for our next scheduled appointment without notification, leaving me frustrated. When I expressed my dissatisfaction, they simply ended the call. This experience was particularly poor in terms of customer service.

They kept me on hold for a while before finally getting someone to send over a quote and proposal. But then they charged us $800 just for coil cleaning, which seemed excessive considering it was part of the original estimate.