HVAC reviews in Chicago, Illinois

I was clearly overcharged by this company. The replacement of a hose cost $75, with an additional charge for the parts - which were apparently the same hose they claimed to be replacing. Labor costs came on top of that. However, I appreciated the $50 reduction in my bill after questioning their pricing.

Had service three weeks ago for my ice maker. It's now not working right. When I called to schedule another appointment, they said a technician would arrive between 1-6 pm. I waited till 5 pm and called again; the next guy said someone would be there around 6-7 pm, but never showed up. They did good work initially, though.

I was left with no choice but to act fast when my elderly aunt and uncle's furnace gave out over the weekend in the Chicago area. Given their limited tech expertise, I needed a reliable solution ASAP. Giant HVAC sprang into action, responding promptly and arriving on-site the very same day. Their quick service prevented any potential harm from freezing temperatures. The customer service was exceptional, with friendly staff who went above and beyond. As someone familiar with local businesses, I can attest that they cater to small businesses as well.

They installed an outdated component instead of the promised new one. When I inquired about the original part, I was told that delivery of the replacement would take time, so they temporarily used the older one. However, there's been no follow-up or attempt to install the new part, leaving me with a faulty component that's now causing issues and requiring me to seek out another contractor for repairs.

Avoid Frank's company at all costs. The owner has a history of misrepresenting himself and his business, leading to numerous legal issues. He's installed used equipment and pocketed payment for unfinished jobs. Many employees lack proper certification, putting customers at risk. Despite claims of legitimacy, Frank is likely to rebrand under a new name once bankruptcy looms, leaving customers with financial losses. Don't trust him; you'll regret it if you use his services.

I recently had a fantastic experience with this home services company. The technicians arrived promptly to diagnose my malfunctioning air conditioning unit, providing clear explanations for the issues they found. They thoroughly repaired the unit, restoring its original performance. Before leaving, they offered valuable tips on maintaining my system's health and preventing future problems. Since their visit, my AC has functioned flawlessly. I was impressed by their professionalism and appreciate their reasonable pricing - it's the best I've seen in Chicago.

They got here on time, did their job professionally, and cleaned up afterwards. I looked into other companies before choosing them - they weren't the cheapest and not the most expensive either. They've got great reviews and ratings from multiple sources, including being licensed, bonded, and insured. The BBB lists them as a AAA member. Their customer service was top-notch. When I spoke with their Service Manager, James, he explained that fixing my old furnace wouldn't be worth it due to the water damage and upcoming repairs. Given its age, I decided on a new one instead of risking another breakdown. This company delivers excellent work, and I highly recommend them. They're trustworthy and reliable - hands down, the best contractors I've worked with over the years.

We hired them to install our furnace, but their work came with a surprise: our gas supply was turned off because the unit wasn't properly ventilated inside. When we called them to fix the problem, they hung up on my grandmother. We're now dealing with the aftermath of this botched job, which has cost us even more money to get the furnace fixed correctly.

We should have paid closer attention to reviews like ours before handing over our hard-earned cash. It's clear that these guys are not to be trusted. They're more interested in making a quick buck than doing their job right.

After we reached out, they claimed they'd call us back to rectify the situation, but so far, nothing. In fact, it turns out they're not even accredited with the Better Business Bureau as someone else pointed out. We're now stuck finding another company to fix this mess and dealing with the financial headaches that come with it.

Their follow-up call was laughable – they wanted us to pay $2000 for them to come out and fix their mistake. It's an outrageous price tag for a job that should have been done correctly in the first place. We're taking our case to the Attorney General's office, as we feel like these scammers took advantage of a vulnerable senior citizen.

Their response to this was completely dishonest – they didn't follow up on the issue and offered no help whatsoever. That's it for us. Stay far, far away from these guys – they're a scam and will leave you with nothing but financial ruin.

I bought a new AC unit from this company in June 2022. After installation, there were some problems they fixed. Three years later, the contactor and compressor are already worn out and need replacement - luckily the parts are still under warranty, but labor is not. I'm now $2k worse off because of it. They offered a good price initially, but their reliability and customer service leave much to be desired; I wouldn't recommend using them again.

Here's a rewritten version of the review:

I hired Giant Co to fix my furnace, but they botched the job. After paying for their services, I called them multiple times - initially saying it was working fine, only to have them return and find it wasn't - before finally resorting to calling another company to fix the real issue: a separate pipe that's now broken.

I ended up calling a company recommended by a colleague, but I didn't bother checking reviews beforehand because I trusted their referral. Unfortunately, my furnace broke on December 30th, 2025, and the technician told me that the circuit board was to blame.

Since I had a young family at home, I couldn't afford to wait for a replacement part, so I asked if they could get one in soon. The technician assured me they'd check back the next day. However, when I found out it wouldn't be available in time, I decided to seek an alternative solution. A colleague referred me to Frank at Daily HVAC, who claimed to have a circuit board that would work.

I was relieved to hear this, but then I discovered that his board was significantly different from the original one I needed for my Carrier unit. He insisted it would still function properly, even though I pointed out its differences. When I expressed concern and asked if he'd be willing to take responsibility for any issues, he reassured me that he would.

Despite this, he sold me the aftermarket board for $300. Fast forward a few days, and when I installed the new board, it worked initially. However, the issue persisted, and I experienced frequent overheating errors, which required me to reset the furnace every two hours or so. This was particularly frustrating since I had scheduled multiple companies to come the following day to provide quotes for a new furnace.

After four days of dealing with this problem, I ordered an OEM (original equipment manufacturer) board online for $150. It arrived on Friday, and when I replaced Frank's aftermarket board with it, my furnace has been working flawlessly ever since – without any need to reset.

Despite the initial issue, I reached out to Frank on Friday, hoping to get a refund or some form of compensation for the faulty part. However, he only agreed to reimburse me $150, even though he had previously assured me that he would take responsibility if the board was incorrect. When I pointed this out to him, he kept shifting the blame onto other parts in my furnace.

In hindsight, I wouldn't recommend Daily HVAC or Frank's services. It seems they prioritize selling aftermarket parts and might not be knowledgeable about their compatibility with various furnaces.

Avoiding this company is a nightmare. No one ever answers their phone, which means you're stuck with subpar work from subcontractors who can't even get their schedules right. Scheduling was a joke and COIs were constantly changed, leaving me on the hook for last-minute cancellations - twice. The customer service? Non-existent. Just an answering machine that rings, but nobody picks up.

Excellent experience with this company. The team showed up promptly, did a top-notch job quickly, and left nothing behind. I'm extremely satisfied and plan to use them for future electrical needs. They're trustworthy and reliable – I highly endorse them to anyone seeking quality work.

Kevin demonstrated expertise and provided suitable alternatives for the required work. He also identified areas of concern within my home, which he kindly addressed. His demeanor was friendly and accommodating, even when dealing with multiple queries. A great service provider!

I'd highly recommend Galaxy Electrical Contracting for any electrical work. They gave me a clear, upfront answer about what needed fixing and came in under budget. The tech arrived on time and got right to work on both issues. Their service was top-notch - I'm extremely grateful for the job they did.

A huge thank you for the fantastic work done by an experienced technician who saved the day on a Saturday night. John arrived promptly and fixed my electrical issues, including the breaker box and some outlets. He checked in after completion and provided top-notch customer service. Great job, and thanks again!

Henry was extremely helpful in getting everything up and running again. He demonstrated excellent knowledge, pointing out oversized breakers installed incorrectly by a previous electrician that posed a significant safety risk. Given the presence of young children in the home, this was a welcome discovery. His expertise and caution were greatly appreciated.

We've relied on Galaxy Electrical Contracting exclusively for our electrical needs. Their work has always been prompt, expert, and budget-friendly. The team is comprised of highly skilled and courteous professionals who consistently deliver high-quality results. Their exceptional service has earned my trust and endorsement.

Henry was pleasant and flexible with our schedule. He replaced our entryway chandelier. He presented a professional demeanor and patience. The job was thorough and attention to detail was impressive, uncommon in this line of work. We were very pleased with the outcome. I'd definitely recommend Galaxy Electrical Contracting.

The service was prompt and efficient, completing the job within 3 days of initial contact. The technicians were friendly and detailed in their approach. The quality of work met expectations and value for money. This experience has led to choosing them for all future electrical work needs. Their professionalism is noteworthy.

Galaxy Electrical Contracting did an excellent job on my minor electrical work. Finding reliable tradespeople who take on small tasks can be tough, but they came through. The electrician was efficient, polite, and got the job done quickly. They offered some practical advice on replacing halogen bulbs with LEDs in lighting fixtures, which has made a big difference since the old bulbs were always burning out. Their work was thorough, they cleaned up after themselves, and showed great flexibility. I'll definitely be using them again without hesitation.