HVAC reviews in Chicago, Illinois

My experience with this company was a disaster from start to finish. I called them based on online reviews, but things quickly went downhill. They made me wait for hours without showing up to address my issue. When I followed up, they promised a call back that never came. The tenants were fed up and blamed me, which was unfair. Needless to say, I was extremely dissatisfied with their service - I ended up having to hire another company to fix the problem they couldn't be bothered to sort out.

Reuben dropped by on short notice to tackle an urgent issue - he quickly pinpointed the problem and fixed it efficiently. His professionalism shone through in every interaction. The quality of his service is top-notch and the price was fair considering the level of expertise shown. Overall, I'm extremely satisfied with my experience and would wholeheartedly recommend this company to anyone needing reliable home services.

Great experience with this technician - he explained everything clearly and went beyond the initial service to ensure our AC and furnace were in good condition. He replaced the filter and even took care of a minor issue with the furnace. Pleasant demeanor and genuine pride in his work.

The technician got my AC up and running quickly, which was a relief. The pricing was reasonable too. He was knowledgeable, friendly, and explained everything he did. Having signed a maintenance contract now means I won't have to worry about being left high and dry when the unit breaks down. Overall, a solid experience.

Company is a scam. Needed basic AC repair, but was sold a service contract instead. Told I'd be prioritized for that day's service, but guy never showed up - no call to apologize or explain. Left me waiting all day. When I called them back, rescheduling took over a week. This company is very unprofessional and you shouldn't trust anything they say.

I'm thrilled I stumbled upon this service provider. After years of dealing with faulty heating and cooling systems, I'd given up hope of getting it right. That was until [company name] took on the job. They listened attentively to my issues and crafted a solution that now works beautifully. Their dedication to resolving the problem is truly impressive.

They responded promptly to our request, completing the assessment swiftly. The customer service was excellent and the technician was courteous and knowledgeable, answering all my queries. Our 11-year-old unit was restored to working order on the same day, leaving a positive impression. Overall, we were very satisfied with their service.

Paid $300 for a service call, only to be told the capacitor was faulty but unsure if the system was even working. They replaced it just to say I needed an entirely new system. That's $300 + $700 down the drain before I even knew what was wrong. To make matters worse, they charged me half the cost of the replacement to remove it - $650 total. Yet, despite this, my AC still doesn't work and a new unit will set me back $9k. Don't waste your time or money - shop around for another company.

Excalibur Heating & Cooling delivered exceptional service when I needed it most - three months ago they replaced my furnace and AC. Their team is extremely knowledgeable, professional, and easy to deal with. Would highly recommend their services.

We knew our old AC unit was on its last legs - it was nearly 25 years old. We also needed a new HVAC system. After comparing quotes with multiple vendors, we chose Excalibur Heating & Cooling. Their technicians were respectful and knowledgeable about the process. They offered competitive pricing and got the job done quickly. Their follow-up call was prompt and professional. Overall, our experience with Excalibur Heating & Cooling was excellent. We'd definitely recommend them for any HVAC needs.

Our furnace conked out on a chilly Friday afternoon. We called Excalibur Heating & Cooling, expecting someone to show up soon. Reuben responded promptly and arrived within minutes. He diagnosed the issue, got it fixed in 30 minutes, and threw in some extra maintenance without charging extra. Everyone I spoke with was friendly and knowledgeable. The quote matched exactly what we were told, and the price was a good value for our needs.

I've used this company twice, and both times they far exceeded my expectations. The technician who came last time was spot on with his schedule, kept a keen eye on what he was doing, and knew exactly how to handle our AC unit. He took the time to walk me through each step of the process and answered all my questions. I'd definitely recommend him and this company for any A/C work.

I've been a customer of this company for both residential and rental properties and have always been satisfied with their service. They deliver great work, keep appointments on time, and prevent system failures. The service contract provides reassurance, and if anything goes wrong, they respond promptly without hassle or red tape.

They made it easy to book a time that fit my schedule. The technician was friendly, courteous, and got the job done quickly. He gave me some good advice on changing our furnace's humidifier filter, which I appreciated. Overall, I'm very happy with the service and would definitely recommend them.

The technician arrived promptly and quickly identified the issue with our heating system. He gave us valuable advice on what to watch out for in the future. Given that our furnace is nearing its 10-year lifespan, he suggested we consider replacing it, especially if the problem persists. The technician's visit was incredibly efficient, starting just after 9 a.m. on the morning after my initial call.

I'd been without AC in this house for years, but with increasingly sweltering summers, I caved and bought an AC unit. A friend who used Excalibur Heating & Cooling for repairs recommended them to me, and I'd definitely suggest the same service to others. The next day after my initial call, Gad showed up, evaluated my home, and suggested a suitable unit size. His install team arrived a few days later and installed it flawlessly. Now I enjoy having AC on scorching days - overall, I had an excellent experience with Excalibur!

We've relied on Excalibur Heating & Cooling for years and been consistently impressed. When it came time to replace our units, Gad assessed our requirements and delivered a prompt estimate with a suitable timeline. His team executed the job flawlessly, earning our respect with their professionalism and courtesy. Their service has earned us their recommendation.

The technicians showed up on time at 8am and got the job done quickly. Jesse wrapped things up with the AC installation and even took a minute to show my dad how to work the thermostat - it was intuitive. I've used Excalibur Heating & Cooling twice now, and both times they've been great. If you need reliable service, they're worth considering.

Excalibur Heating & Cooling did a great job. They got me in on short notice and were super responsive. The estimated time frame held true. Working with John, I found him to be very professional and explained everything clearly. Pricing was fair and the service was excellent. If you need HVAC work, definitely check them out!

The technicians from Excalibur Heating & Cooling are top-notch. They called me 15 minutes before their scheduled arrival, letting me know they were on the way. The technician was friendly, courteous, and took the time to fix a noise issue with my son's air vent. The result? No more disturbing nights for us. I'm thoroughly impressed and would definitely use them again – no hesitation in recommending their services.

Excalibur Heating & Cooling got back to me fast after my AC stopped working - technician arrived within hours. Professional service with multiple repair options presented. Considering the age of my HVAC, I opted for replacement, which they completed the same day. Efficient and trustworthy.