Plumbing reviews in Chicago, Illinois

He handled our emergency situation with clarity and expertise. Extremely professional, truthful, and supportive. Hard to find someone like him in the industry, especially during a crisis. Highly confident I'll be recommending him to anyone who needs similar services.

Jim was super responsive and got things done fast. He fit me in that day and had everything replaced in under an hour. I'd definitely recommend him - he went above and beyond with his service.

HWHR Chicago installed my 50-gallon water heater quickly and efficiently. The lead technician communicated clearly and effectively throughout the process. Overall, I'm very pleased with their work and recommend them for similar services.

Jim from Hot Water Heater Repair got my old heater fixed in under two hours - quick, straightforward, and top-notch. The price was fair for the work done, and I'd definitely call them again. They exceeded expectations, which is why I'm happy to suggest they for anyone needing similar help.

They replaced my water heater a couple of years ago, doing it quickly and fairly. Recently, the pilot light flickered out again. Fortunately, they picked up on the call promptly on a Saturday and walked me through fixing it myself with no extra charge. Their service has remained excellent since then.

Jim responded promptly even on a Saturday evening. His guidance helped me troubleshoot my water heater problem, which I couldn't resolve on my own. He walked me through step-by-step fixes and proved more efficient than an in-person visit was needed. Given his helpfulness, he'd be the first choice if issues arise again in the future.

Jim's professionalism was impressive - he kept me in the loop throughout the process and got the job done promptly on the originally scheduled date. Highly recommend him for any home repairs or maintenance needs.

The technician, Jim, from HWHR did an excellent job. He took the time to explain things in a way that made sense to me. He also gave me clear notice of when he'd arrive, which was much appreciated. It's rare for someone like me with a tankless water heater to receive this level of service.

Excellent service delivered promptly! Had a faulty water heater, which was replaced within 12 hours by Jim - who did an outstanding job. He thoroughly cleaned the area, took down the old unit, and even looked after my floors and carpet. Total professionalism, would highly recommend.

Jim did an excellent job replacing my leaky hot water heater on a Saturday for a very fair price. He arrived quickly, fixed the issue, and left promptly. I highly recommend his services to anyone in need of reliable home repairs.

This company made my experience with a leaky water heater incredibly seamless. They sent someone over promptly, and the new unit was installed in no time. I was pleased with the professionalism and price – it was a hassle-free fix that left me feeling satisfied.

I needed emergency help with my hot water heater on Christmas Day, which was a disaster. Luckily, I found a company that could replace it quickly and contacted them online. They responded right away, even on Christmas, and walked me through some possible fixes - unfortunately, those didn't work. We discussed new models and pricing, and they sent someone out the next day. I got hot water back by noon and was impressed with their speedy response and personal service over a holiday. Their help saved the day, so I'm happy to recommend them to others.

We got a new water heater, and it's awesome - literally 10/5 stars is the right rating! The service was top-notch, with Jim showing up on the same day. He was friendly, easy to chat with, and went way beyond what you'd expect for the price. That's why I'm giving him and HWHR a solid thumbs-up; they truly deliver.

Jim delivered top-notch service from start to finish. He gave me a quick quote on a same-day basis and got the new hot water heater installed the next day. Professional, courteous, and communicative, he kept me in the loop throughout. The whole process was prompt, efficient, and followed up with a check-in to ensure everything was working correctly.

Jim provided top-notch service. He replied promptly and worked with me to secure a fair price for the water heater flush. The work was completed on time, done correctly and without fuss. Highly recommended.

Jim was extremely responsive from the start. The first company to reach out after our emergency call, he provided a fair estimate and answered all our queries. Once we decided on his services, he kept us informed throughout the process. He even managed to replace our water heater on the same day, working late into the evening. We had a fantastic experience with him and would highly recommend him to others. His follow-up support has been top-notch, and it's clear he genuinely cares about his customers.

I called them after my hot water tank failed on Christmas Eve and they sent someone over right away. They took some photos of the old tank and I ordered the new one from Home Depot. It arrived a few days later, and they installed it and got the hot water working again on the same day. The insulation crew did a fantastic job, really professional and easy to work with.

I submitted a request through their website, and Jim replied promptly. He provided a quote based on images of my old water heater, and he showed up the following day to do the job. He arrived right on schedule and completed the installation quickly and efficiently.

Jim exceeded expectations. On a chilly Tuesday morning, he responded promptly despite having other commitments, sending photos via text to help diagnose the issue with my water heater. The next day, his service was top-notch and resolved the problem quickly. Communication was excellent, and the entire process felt professional and efficient. While I hope not to need him again soon, Jim's reliable service has earned him a spot as my go-to contact if future issues arise.

Jim at HWHR did an excellent job. He provided a same-day quote for both fixing and replacing my hot water heater, which I already knew needed the full replacement due to its age. The next day, he arrived with the new unit and installed it himself, taking away the old one afterwards. Jim was incredibly professional, friendly, and open throughout the whole process. He took the time to answer all my questions thoroughly, explaining what he was doing as he worked.

I highly recommend supporting this local business by using Jim and HWHR for any hot water issues - they truly deliver!

I hired a plumber after discovering my hot water tank was leaking and making strange noises. I found them through online reviews, and they exceeded my expectations. The quote to replace the old unit was very reasonable, and their communication was top-notch. They arrived the next day and replaced the faulty heater before it caused more problems. Their professionalism and workmanship were outstanding; if only there were plumbers like this at every house.