Plumbing reviews in Chicago, Illinois

Jim was extremely helpful from start to finish. He quickly diagnosed the issue over the phone after receiving some photos via text, which made the entire process seamless. The repair was done the very next day, taking about an hour. Jim also checked in the following day to ensure everything was working correctly, demonstrating excellent customer service. His professionalism and attention to detail are definitely worth noting, making him a great choice for home services.

I recently had an emergency situation with my hot water heater, which started leaking as soon as morning. Luckily, these guys showed up on the same day, removed the old unit, installed a new one, and cleaned up afterwards for a very reasonable price - it was actually cheaper than the regular service rate for emergencies. They also took care of a post-install follow-up task to move a gas line without charging me extra, which was a huge bonus. The communication was top-notch, and I was impressed with their professionalism and courtesy.

I'd suggest using this company for a new hot water heater - they're reliable. They provided a quote and answered all my questions via text, which was convenient. The technician showed up promptly the next morning and replaced our old unit in under an hour. He even handled the heavy lift up two flights of stairs and took out the old one. Now we can enjoy hot showers again, thanks to Jim's service.

The service was very friendly and they found the item I was looking for promptly at an extremely affordable price.

Great stop for all HVAC parts.

Great service delivered quickly.

I completely concur with that assessment.

Their poor customer service warrants a higher level of care. Do not trust them.

A decent option is to visit a local plumbing supply house, which tends to be more affordable than relying on Home Depot staff who often can't help with specific needs.

The technician was attentive and provided all necessary materials for our job.

They're alright when you go there, and it's better if George takes your order because he knows what you want.

"Great product, Wells Plumbing just got it - they're always stocked with what you need."

This place is an old-school plumbing supply store, not like those modern hardware stores where everything's all digital and self-service. If you're a pro or a seasoned DIYer, they've got the parts you need. Research beforehand, call ahead to order - you'll be in and out quick.

Quick.

Very prompt.

Service was good.

Good service.

Extremely knowledgeable and courteous service.

They consistently provide what I need.

Best plumbing equipment shop hands down.

Excellent service provided by friendly team members.