Plumbing reviews in Chicago, Illinois

Very helpful and quick to come out. Cleared two 3 story kitchen lines for our 24 unit condo building at a price not far from what another plumber wanted to do one line. As others have said, Nick is great. Hope to do business with this company again.

The team at Rocket Plumbing was amazing with navigating a frozen pipe and a back up at a property we manage . Very responsive and provided updates through out the whole process .

We've used Rocket for all our plumbing needs since we moved in including related to remodeling needs. Today the day before turkey day our guest shower drain became completely clogged. They showed up in a pinch and performed a fantastic job as usual. They are top notch.

Geoffrey from Rocket was right on time as scheduled, completed removal, delivery and install and out the door in slightly more than 90"min. He and his assistant were very neat, using tarps on the carpeted areas, and very careful maneuvering a staircase with landing.
Also kudos to Rocket, I discovered my slow leaking tank at 4p on Thurs, and they put me in Fri morning at 10a. Godsend, since we leave on vacation tomorrow morning!!
So GREAT service, fast and neat, and very pleasant techs.
I highly recommend Rocket Plumbing.

Eric came over, fixed a leaky outdoor spigot in a timely fashion. Work was well done and price was very good. Would highly recommend him and Rocket plumbing to anyone with a plumbing issue.

Rocket Plumbing continues to be one of the best plumbing services in the Chicago area. This time they helped take a look at my tankless water heater which has never been serviced since we owned our home (and probably not been serviced by previous home owner). Not only brought the unit back up to prime shape, Geoff caught an installation error where the recirculation pump configuration on the water heater wasn't properly configured! Top notch expertise, politeness, friendliness, and straightforward in their explanations.

Our kitchen sink was simply not draining at all due to some sort of blockage. It had 5-7” of standing black water.

I contacted Rocket Plumbing through their online scheduling app late on a Saturday night. Fortunately we were able to wait until Monday morning to speak with someone to actually talk about the situation and get a time slot. We were lucky that it wasn’t a big emergency situation. They were finally able to fit us in on Tuesday afternoon.

Geoff cleverly drained both greasy sink basins with a pump and hose directly to our outside catch basin and then used a rod to clear the pipes. He pointed out that one pipe on the far right was pretty rusted and also had prior signs of leaking. During the rodding process from another pipe—that rusted pipe broke so that meant that it definitely needed replacing. Since the other two pipes were the same age, so we decided to replace all three at the same time during this same house call charge.

excellent service! Prompt; thorough and no drama...just knocked everything out we needed done. Rocket Plumbing really exceeded our expectations from scheduling to job completion. Highly recommend!

Eric did a great job. Quick and efficient. Kind and professional. Clean work. We having been using Rocket Plumbing for about a year now and are very satisfied with their service.

Absolutely top tier performance. Had a shower diverter and toilet installed along with a leaky hot water line replacement. All within the timeframe allowed and without issue. Straightforward pricing that didn’t change even after hitting a slight bump in the road. Very satisfied.

Joel at Rocket Plumbing is amazing - we have used him for numerous services and always very pleased. He truly goes above and beyond to resolve a plumbing issue and is thoughtful, effecient, communicative and respectful when it comes to time, mess, etc. It is clear he truly takes pride in his work and cares about his customers. Highly recommend Rocket Plumbing & Joel!!

We were experiencing water coming in on the ground floor, and had several plumbers with very expensive and intrusive recommendations. The plumbers from Rocket were the first ones to thoroughly explain the issue and ask enough questions to get to the best solution. They rodded the sewer line and showed that it is now clear, and recommended hydrojetting in the near future to take care of remaining root intrusion. Great communication: clear and thorough without all the smoke. I was impressed with the setup, putting down tarps and covering things with plastic, and cleaning up well when they left. Highly recommend.

Quick service very informative on any issue the plumbing had

I had a smelly shower drain and called J Sewer (based on great Yelp reviews) to come take a look at the issue. They came out and identified that likely there was no p-trap installed and provided an estimate to install one. We called back the next day and had them come out to do the work. Very happy with the quality and cleanliness of the work, and happy to not have a smelly shower drain anymore either. Would definitely work with them again.

Did a great job! Needed my sanitary line rodded. Ended up having the hydro done instead. More expensive but said it will last longer. The choice was mine. No pressure or upselling. Just options.
Very responsive, clear on expectations, and the crew was professional. Was pouring rain but still got it done.

I've used their services on multiple occasions. Every time they've been on time, efficient, and pleasant to work with. For a large project I got multiple quotes and they were by far the most reasonable and did an excellent job

Fast, reliable work, with competitive pricing. This is the second time we’ve worked with J Sewer & Drain and their knowledge and service is consistently excellent!

Amazing fast service - had an issue with our basement plumbing and Diego was here 45 minutes after I contacted them to fix our issue. Would definitely call them again for any future needs

Very helpful. Easy to work with. I recommend using this company.

Super responsive, thorough, and knowledgeable. Did a great job, only for higher than I was quoted for which always seems to happen once you open up the drains. Not really their fault, but would have liked to stay within budget. Other than that I would call them again in the future.

First I was impressed with how quickly the J Sewer, Drain & Plumbing people got back to me about my clogged and overflowing toilet, and with how clear their office guy was about what it would cost depending on what had to be done to fix it. Prices very reasonable.
Next I was even more pleased about Luis the plumber who was at my door when he said he would be, and who was organized, relaxed, personable, and totally competent.
I had been right in thinking that the mechanism in the tank of the toilet was defective in several ways, and once Luis had gotten the clog dealt with and was one by one replacing worn out parts that needed to be replaced, I was wanting to satisfy my curiosity about his growing and successful family business.
Luis’s father came from Equador with nothing at all, and soon was learning to be a plumber. When Luis was 10, he was learning by watching his father, then his uncle took up the trade as well. The uncle’s son is the one who manages the customers, the texting, the scheduling and the money. Luis’s son Matthew, now ten, when he's not in school, watches his dad at work. He watches “and he never stops talking.”
I was inspired. I’m going to tell all my daughter and all my neighbors.