Constraction reviews in Collinsville, Illinois

Very professional service

Couldn't be any happier with the quality of their work. Highly recommend!

ARS Construction is the only company I would ever trust with my roof if your looking for a company I would highly recommend.

ARS was fantastic! Jacob was incredibly educated and helpful. The gutter guys did a fantastic job and arrived on time. I'll start recommending ARS and use it again in the future.

Had a small leak at a vent, Nik came out and after an inspection noted wind and hail damage from a previous storm. Helped with the insurance claim and got the roof and gutters replaced. No more leak, everything looks great! Would easily recommend for any exterior repairs!

I'm just going to make my story short about my first experience with this company. I just want to say thank you to the owner and to Jake. Both were total professionals. The owner,(I'm sorry that I forgot the name), really showed concern for his customers, old, new and future prospects, by taking time out of their busy schedule by reaching out to me by contacting me and sending one of his employee, Jake, out to take care of a minor issue my wife and I experienced with our siding during the storms we experienced here in Missouri and southern Illinois this past Friday night, 14 Mar 2025. I totally understand how busy you guys were with much more urgent situations. So, thank you all again and may GOD BLESS you guys. Have a BLESSED night.

Kaleb came all the way down to Fort Leonard Wood area to give us a quote when we had six other companies refuse to come out or give us an outrageous quote. Not only was Kaleb and his team respectful and knowledgeable. But when I asked his opinion on what he thought I needed to get done for my siding he didn't try to convince me to redo the entire house or entire wall. He gave me a recommendation and quotes with each of his recommendations. They stayed in touch throughout numerous storms and tornadoes to keep us up to date one when the project would be completed. Out of all the companies I've worked with when trying to fix up my house this has been the most responsive and trustworthy I've worked with between Kansas, Texas and Missouri.

Great 👍

Not sure where they hire these brainiacs from to block traffic and direct cars then they close down a lane during work but clearly the training is lacking because these clowns have no clue what they are doing.

A disgusting company that let's immature children run the show. If they ask to enter your home to inspect your sewer, decline!!!!!!

Ian did a really good job. Inspected my sewer lateral to ensure no gas leaks had occurred. Top notch guy, top notch service

I am 47 years old. Out of all the jobs I have had this was the worse. Not professional at all. They say they do drugs test, but you can't tell with the people they hire. Drinking, using drugs on the job. I was blown away. No training at all. I don't think no one knows what they are doing. I was there for three weeks, and didn't learn anything from anyone. Guess they was to high, drunk, or trying to find their next date to teach anything. Atlanta Location

I had a gentleman by the name of Ian, ask if he could inspect my sewer line to check for gas. He was very informative and polite, explaining every step of the sewer line inspection. He was in and out in 10 minutes and I feel safer knowing there’s no gas in my sewer!

Vector was out and about in our neighborhood as a follow up to some gas line work that Spire was doing.

Without warning they needed access to my sewer clean out in the backyard to do a routine inspection. I would have appreciated a heads up though, as I had no idea this would be required.

The crew was courteous and nice. However, we once saw one of the crew urinating on the side of a garage in the alley. I didn’t appreciate that, but I guess when you got to go you got to go. Get some porta potties guys!

The team at the Woods Basement were fantastic. The staff was professional and the installers, Alex, Bryce and Mason arrived on time, were courteous and explained the process start to finish.

If I could give negative stars I would. I’m generally not a person to complain or post bad reviews but today was the final straw for me with this company. Been working with them for the last roughly 10 months to get a job I payed a lot of money for completed properly. It’s been a nightmare! Original project was started back in fall of 2024. It is now the last day of June 2025 and nothing is right yet. Original project left damages to my AC unit, ruts in my yard, and big rocks they never cleaned up. They also bent my gate up because they showed up 15 minutes early and rather than wait for me or call me they took it upon themselves to automatically hop out and start disassembling my gates so they could pull up the driveway farther. Window wells were supposed to be installed along with a dual sump pump with battery back up, and walls were supposed to be sealed and drainage systems outside and inside installed. When they left all we had was a sump pump with battery back up, inside drainage systems, and part of some of the window wells. That was it. They did seal one small section of the wall but not behind the electrical box where it’s leaking like a water fall. They requested I pay more to seal it, but insisted that it wouldn’t matter because no water would get in behind the electrical box anyways once they’d completed their job. They also said no drainage systems outside past a certain line were ordered so that would be an additional almost $6,000 or more! Then they said they forgot to order one window well so we waited several months for them to come back out with that well and cover it. They showed up in the snow one night after 7pm and sent me pictures through a text of a job in almost complete darkness that we could barely make out. The next morning in the sun light we were able to see the window well was not properly fit and the cover was falling off. It still hasn’t been fixed. There’s still water pouring in behind my electrical box whenever it rains heavily. Most of the multiple window wells they dug have covers that dont actually fit properly and several of the wells are pulling away from the house and leaving gaps around the foundation of my house which has been the case ever since less than 2 months after installation. Been trying for months now to get them to come back out and they either ignore my messages, leave texts unanswered, or get us on the schedule then cancel last minute for some reason or another. Finally thought I had a set schedule for them to come out this month but unfortunately I had an emergency surgery in the family and had to reschedule. They couldn’t get me back on the schedule until September now. That’s another 4 months they’re pushing me off. Today the sump pump they installed apparently couldn’t handle the amount of water pooling in to my basement and left me with about 5 inches of standing water in the basement. Literally pretty much everything is ruined down there now and it’s worse than it’s ever leaked before! There’s even a toad in here that got washed in with all the mud from the shotty window well job! You can’t tell what was concrete flooring and tile, and what is mud and dirt at the moment it’s so bad. Been trying to call the supposed 24 hour emergency number for over an hour with no answer and no response to multiple left messages. Apparently the 24 hour number is only monitored until 8pm too according to the sales guy, who is the ONLY person I’ve been able to get a hold of tonight despite calling the main line, emergency 800 number, and the job supervisor. Like I said I HATE giving bad reviews and try to get everyone the benefit of the doubt, but I am so frustrated at this point and will definitely never work with this company again after our project is finally finished properly! Definitely do NOT recommend anyone else using them either! Photos are of window wells shortly after they were complete led and of the flooding in the basement after clean up from all the mud and water.

Caleb and his team were professional, polite, and friendly. They did very neat work! Thank you!!

Blake was awesome in assessing our basement issue, explaining our options, and talking us through the expected process. He really helped to calm our nerves and reassure us that a positive outcome was possible! Overall an excellent experience!

Woods Basement Systems has been a great company to do business with so far! We have already recommended them out to others. From the sales rep aspect to the customer service experience to the crew doing the work, our experience has been top notch. Getting basement repairs done is daunting, so having someone come in to assess what needed to be done and thoroughly explain the process was awesome. Having a business see you as a family rather than just another job done is so important. Thank you Woods!

Caleb and the crew were extremely diligent in their work. They put forth great effort to complete the project in a timely way. Caleb was professional and easy to talk to. There were times where it was difficult to get a response back from the office, but the crew made up for that completely. I will be using them again for future projects and referring Woods Basement Systems to others!

I had waterproofing and wall stabilizers done. My basement was left a mess, yard was a mess. One of the waterproofed walls leaked, the stabilizers caused a new leak. The stabilizers were installed wrong and the jack bolts are now too short. When the tie in was made to my sump pit they left all the material in the pit on top of my sump pump. They damaged electrical wires while installing the saddles for the wall beams. Someone came out, looked at all of it and has given me nothing but another quote. Poor quality work and no support after the work.
Update. Only the wire has been fixed. Jack bolts are still too short, material still in sump pit. No answer on why waterproofed wall leaked.