HVAC reviews in Elgin, Illinois

Arrived home from a trip and found house at 42 degrees and furnace not working. Called Climate Control and got owner on phone, he dispatched technician to check furnace. Found cracked heat exchange had leaked fluid onto main circuit card. Technician and owner then discussed options to repair or replace. Decided to replace, owner scheduled install for first thing next morning. Crew arrived at 9am and finished install around 2:30pm. House was at 65 degrees by 8pm (I should mention this was one of the coldest days of the year so far)

All interactions with technician, owner and install crew were very professional. Care was taken to explain options and help make process as painless as possible! Work was done in manner to keep home as clean as possible. I have been using this company for 4 years and highly recommend them.

We have used Climate Control for the past 8 years handling our annual service calls for both the furnace and AC. They have always been on time, respectful and professional. They do a great job for a fair price. We will continue to use them every year. Thank you Tom and Ethan!

These guys are great. Our AC went out and looking for a new AC company who carries American Standard. I would them on the internet and talked with Tom who was able to have the right setup for my home. The group that came up to our house was very professional and actually did a wonderful job!!!!!
Totally impressed and I would recommend them anytime to anyone.
Very happy with the work.

Thank you Tom, Chris, Reagan, Ryan, and the rest of this team.

I was very excited when I stumbled upon this amazing company. I had gotten another estimate from a different company that was a chain and they told me my AC was shot. These pros came out and said we can replace that let me get you an estimate and sure enough they saved me $6,000. I would highly recommend them to anyone who's looking for a fair price and honest estimate. The pros that came out were very respectful and very nice and I had a very pleasant experience and I would use them again for my HVAC needs.

Guys did a great job removing and installing my new AC & Furnace. Fast, friendly I recommend calling Tom for any heating or air issues. Make sure you change out those filters monthly! Winter is here!!!!

Climate Control Services installed a new a/c and furnace last week. The technicians arrived on time and did an amazing job. They cleaned up and left the laundry room spotless. The unit works fantastic, I would recommend this company to everyone!!

Ethan came by. He was knowledgeable and thorough. He was personable as well. Climate Control is simply wonderful. We've been using them for years because of their excellent service and high competence.

Extremely professional and easy to work with. Communication was clear and consistent throughout the entire process. Everything was completed on time and handled in an organized, efficient manner.

Placed call 11.24/25 am for furnace failure to fire. Tech sent out same day and after extensive trouble shooting issue resolved. Follow up on morning of 11/25/25 to replace pressure switch.
All work and parts covered under warranty. Techs were great and Climate Control response was excellent.

Serviceman was on time and professional. He asked about any problems or questions I had. . . which I did have. He addressed them to my satisfaction. . . one was changing temperature when our heat pump changes over from electricity to gas furnace. Made me happy.

Tom was very prompt with all questions and concerns. Service technicians did a very good job with installation and work done on a very timely basis. Would definitely recommend for new HVAC system.

The guys at CCS installed a Daikin mini split system in my addition today. Reagan and crew did a fantastic job on the installation and once completed it was at set point in 30 minutes. The outside unit is whisper quiet. I think we'll be happy for years to come!

Wow! I cannot recommend Climate Control Services enough. My elderly disabled mother's furnace blew up (yes, you read that right) and they were there 12hours later installing a new system for her so she didn't have to leave her home. They went above and beyond. So very grateful for their service, their communication, the way they handled the job and installation. All of it, top notch!!!

Tom the owner came out as I was having troubles with my 10 year old system. He was very knowledgeable about my system, and was able to troubleshoot the issue. Ultimately I decided to replace it with an American Standard system. The shortcomings of how my original system was designed, and how much better the new system would be designed swayed me enough to replace it. Time will tell about the equipment, but I've convienced I'm working with a great company. Would deffinately recomend.

Great service! A newly installed thermostat wasn't working and Climate Control had a technician out with a couple of days. (This wasn't an urgent issue and I told them to take their time.) The tech diagnosed and then explained the problem clearly while he fixed it. He also communicated with his manager about my request for a quote to replace the entire unit eventually and then inspected the AC unit on the roof of my condo building. I'm thoroughly satisfied with the whole experience.

Reagan and team did an excellent installation. Efficient, professional, clean and friendly guys. Thanks for your quick response when our heating system quit.

Our 3 Zone HVAC system was installed by Climate Control Services 4 days ago. The install team was professional, courteous and respectful to our property. As you can see in the pictures the install is neat and clean. Tom is very professional and very responsive answering all of our questions promptly and educating us on how new HVAC system works. We appreciate all that Tom and his staff have done for us with a very quick turnaround time. Thank you Climate Control Services! Joe & Sharon

Tom and Climate have been our HVAC company for the 18 years that we have owned our home. Routine maintenance every 2-3 years with the occasional parts replacement.

Furnace, heat pump and AC unit finally conked out on us, requiring an entire system replacement. Tom provided us with 4 options and took the time to explain the pros and cons of each. Time from the old motor dying to installation of new furnace, heat pump and AC unit was less than a week.

Tom also took the extra step of returning the AC unit for a replacement due to some very minor denting during shipment. We would never have noticed it, but it speaks to Tom's quality commitment towards his customers and what his team installs.

Always willing to recommend Tom and his crew to anyone that asks.

Tom was awesome, our furnace went down Thanksgiving morning and he had space heaters here for us Friday and the install was smooth. Finished Monday afternoon. Thx for all the help Tom.

Ethan was wonderful throughout the process of servicing my furnace. I greatly appreciate his professionalism and the time he took to explain his procedures, along with informing me issues I had with the built in humidifier. This is the first time I used Clinate Control and I won’t hesitate having the company come to my home bi-annually to service my furnace and air conditioner.

Tom and his team were amazing !! Helped out a dear friend in crisis. He and his team responded so fast and put a plan together very quickly for repairs. The extreme generosity and kindness was a blessing that changed lives !! You and your team were angels sent to my friend ! You will always be my first recommendation for service !!