HVAC reviews in Elgin, Illinois

The technician was polite and knowledgeable. He fixed my heat in a short amount of time. I also received a follow up call from the office to make sure I was satisfied with the service. It was a great experience.

They came out for furnace & AC maintenance & discovered a crack in our heat exchanger which saved us from carbon monoxide poisoning. Very thorough service. Polite, courteous, knowledgeable, timely and professional. Would highly recommend them to anyone. Thanks!

Wonderful experience using Premier and would highly recommend. Premier gave me a couple options to fix my unit since it wasn’t that old and was scheduled very quickly! Each person i encountered was professional and courteous.

Woke up at 4am to a terrible noise coming from the heater, with no heat coming through on a VERY cold day. Premier Comfort Heating and Air Conditioning fit me in that day and by noon everything was fixed and the heat was back on. Great service, very professional, and good price. Will definitely use them again should the need come up and would recommend to anyone else.

I have been dealing with them for a week. I still do not have my air fixed. First it was they had the wrong part, then they had to wait for a part, then their truck broke down. They never called me for all the rescheduled appointments. I called them when nobody showed up. Time off work and 95 degrees for a week with no air conditioner. Would NEVER waste my time again with them!!

They were prompt, friendly and professional! He explained to me what was going on, what he had to do to get it back working and it did not take long. It was really cold that day and he got my heat on quickly and the house was back warm in no time! I will use their service again and again! I will recommend them to anyone!

Premier was a great experience overall. They were also very accomadating and flexible with my schedule during a difficult week. Great customer service getting me scheduled and keeping me updated by Amanda. J.T. resolved the issue and was professional and awesome. He cared very much and wanted to get the AC back up and running and mission accomplished! Excellent!

Super fast and great craftsmanship! our boiler went out and the owner came out to diagnose to find the leakage and corrosion. The boiler was over 15 years old, so he got us a brand new one with a reasonable pricing and installed next day! Not only that, he offers financing options, which helped us out alot with our financial situation. We are beyond thankful to have been serviced by Premier Comfort Heating and Air Conditioning and will continue to use them.

Technician came on time, was professional, courteous, knowledgeable and trustworthy. The technician didn't attempt to make any unnecessary repairs. Can't rate on prices as this company was paid for through my leasing company. Would recommend.

Trinidad was extremely professional and courteous. He kept me informed every step of the repair! His repair area was left tidy, and my AC is blowing so cool! I will def recommend Premier Comfort Heating and Air to my friends and family.

Buyer Beware!!! This heating and cooling company is very unprofessional. They were never on time and would constantly change appointments last minute due to “scheduling issues”. This happened multiple times. Wait till you have issues with your HVAC, they will literally hang up on you and not answer your calls if you are having issues. They do not honor warranties for equipment they install and will find all the excuses not to cover you.

We have given this company multiple times to resolve issues we were having with them, but they seem to disappoint us every time. Shame on you and I hope I can save someone else from a horrible experience.

We had Premier Comfort out this week. They correctly identified the problem and fixed it the same day to restore our heat. They also called to follow up the next day to check on if the boiler was still working. We would recommend Premier Comfort Heating and Air.

Trinidad was very nice. He fit us in during a very hectic time when we were left without heat by another company. He is very patient and explains things well. The men who fixed the repairs did a nice job. Everything works and we have heat and everything looks good. Would recommend them!

Premier Comfort Heating and Air Conditioning, Inc. is an excellent company! They respond quickly and are very professional. Trinidad and his staff are extremely knowledgeable and had my HVAC issues resolved quickly. I highly recommend this company for all your heating and air conditioning needs!!

The team did a great job installing my high efficiency furnace via my home warranty plan. I even recommended them to a friend for their routine maintenance plan. Overall, I was very impressed with their service.

Prompt, friendly, informative and affordable!

Our air conditioner was not working and Premier Comfort Heating and Air was who we turned to. We worked with two technicians. Both gentlemen were prompt, friendly, and professional. Fernando, our 1st technician, checked the air conditioning unit and answered all of our questions. He show us where the issue was with our air conditioner and ordered the needed part. After the part arrived, our next technician was Louise. He was back and fixing it in no time. He knew exactly what needed to be done. Our air conditioner runs perfectly! I wholeheartedly recommend Premier Comfort Heating and Air and will gladly use them again for any heating and air needs. I am confident they have the knowledge and experience to tackle any heating and air issues.

Trinadad and Fernando were great. They evaluated and repaired our furnace with no problem. We're seniors and we, highly recommend them

The igniter for my furnace went out over night, they were able to get someone to my house first thing in the morning to repair it. I work from home and was prepared to work in a cold house for the day but they helped avoid that! They service individual was very polite and professional. I will definitely use them again.

I hired Premier Comfort Heating to remove and reinstall some radiators so we could retile during our kitchen renovation. They gave us the best quote of several places in the Elgin area. They were extremely communicative during the process which was super helpful. The customer service was also excellent, even when I had to reschedule the reinstall several times while our renovations moved slower than anticipated. I have used Premier Comfort Heating previously for checking out the boiler on my house when I moved in. I am very happy with them, and will definitely be using them again when I have any other needs!

I recently woke up on a cold morning with no heat! I called Premier Comfort Heating and Cooling and they were at my house within a couple hours! Keith showed up and quickly checked the furnace and confirmed a critical part was shot. He talked with me professionally about my options and I landed on replacing the whole unit. He went back to the office to get the unit and was back within an hour. He quickly installed and our heat was back on! Keith was professional, courteous, honest, and straight forward. We will be calling them back to service our air conditioner in the spring. I would highly recommend Premier Comfort! Extremely satisfied!

Our heater stopped working and wasn’t pushing warm air. We made a service ticket through our property management company. They had someone out to us in less than 24 hours. Premier Comfort had somewhere there in the window they provided and were able to resolve the issue in less than 20 minutes and our heater has been running perfect ever since. We will definitely consider them for future jobs.