Reviews of local pros in Elgin, Illinois

4.8 based on 1428 reviews Back to the listing
    5

    Tempco and its technician, Jason, are professional and efficient. Have been a customer for years, and appreciate their heating and A/C knowledge.

    5

    Very happy with Tempco HVAC maintenance. Jason, the HVAC specialist, was very knowledgable, thorough and answered all of my questions. The price was higher than what I had paid in the past with Four Seasons, but the cliche of "you get what you pay for", hold true. Also a shout out to Scott who did a follow up visit 5 days after the maintenance call. Scott was very professional as well. Great HVAC team!

    5

    Jeff always does a terrific job! He is easy to talk with and is able to explain things so that I understand!

    5

    Tempo Heating & Air Conditioning techs are always very friendly and knowledgeable. They explain everything they are going to do during the service and give very helpful feedback on my HVAC system to help it run more efficiently

    5

    I like the Temco customer service. Perfect on time whenever you have them on schedule. Very friendly team.

    5

    Mark is always a pleasure. We have been using Tempco for 9 years now.

    5

    Jason @ Tempco is very professional, friendly and provided good number of suggestions for HVAC and humidifier maintenance. I know that my system is in safe hands. Thanks Jason!

    5

    Jason, our service tech, was extremely knowledgeable, and thorough. He took the time to explain what he was doing, and why. He also helped me understand how to get more efficient use out of our existing system.

    5

    Friendly and knowledgeable service. I had routine maintenance done, and the technician diagnosed a furnace issue I had been having that could have been a bigger problem down the road. Service was quick, and I was very happy with the price.

    1

    We called a tech to come take a look at the furnace because this is the unit the builder put into the house supplied by Tempco. They quoted my wife $85 and charged us nearly double that. Spoke to a less than helpful person in their billing department (after trying to contact them multiple times to resolve this issue) and was informed that it was nearly a "service call charge". No effort on Tempco side to remedy this situation at all. We will not be using them in the future. No receipt was given until I had to ask their billing department to provide one. The tech cleaned the flame sensor and used our supplied filter. Not worth the amount they charged us and terrible customer service. Any business that just takes a customer's card after quoting them one price and then charging a different amount and then make it fall back on the customer to play catch up with them is a terrible business model. Plenty of other HVAC services in the area that won't give us this problem and that we will be happy to give our business to. Not Tempco, they have lost that trust. I could not imagine in my line of work charging a customer more than what they were quoted without explanation and then expect the customer to beg for me to follow up. Unacceptable business practice and I will be going to BBB about this as well.

    5

    Joe was really knowledgeable and professional. He was friendly and respectful. Will definitely use Four Seasons again.

    5

    They came right away and fixed it with no problems. I have been waiting 3 days for ABC Plumbing. Will continue going to four seasons.

    5

    Excellent is how I would rate the promptness of service received after my furnace just stopped working in the middle of the night, and excellent is the knowledge and abilities of the technician, who was able to explain and quickly fix the problem. Thus once again Four Seasons reliably came to my assistance.

    5

    Carlos was my tech for my Four Seasons Furnace & Humidifier Tune Up … he was prompt, super nice and very polite. Did his work and explained what he did and replaced the humidifier filter … Carlos was a complete technician and did a great job … Thank you Four Seasons for having such a wonderful tech and thank you again Carlos ! Roy H.

    5

    It was perfect. He was professional, honest, kind and left everything spotless. He checked everything in the building’s roof and took photos of the unit to show & explain everything to me. He honored the coupon for $89.95 for the check up plus I paid extra for the filter which definitely needed to be replaced. He did not try to up sell me, he just told me the facts. I would recommend you and use you again if I have a problem. I want to add that I’m a single recently disabled woman and trusting strangers in my home and with pricing is incredibly important for me. I will recommend them to everyone.

    2

    Very defensive lady on the phone was upset I was calling on behalf of my landlord...our landlord is hard to communicate with and asked us to call an electrician and he would pay for the invoice. I feel like I upset the lady on the phone by even calling her as a renter...sorry you had a bad day ma'am. We called another electrician. Merry Christmas to the sad lady who answered my phone call earlier.

    5

    Had annual furnance check. Discovered my motor was bad. Able to get part shortly after tech left. Same tech came back and installed. Great employee and company.

    5

    These guys were extremely professional one time explained everything and cleaned up afterwards some of the best customer service I’ve had in a while for as having work done in my home whenever I need anything done for HVAC I will be contacting you guys. Thank you so much for everything.

    5

    Very professional technician. Fixed our furnaces by cleaning dust and clearing water backup in pipes. Didn't play any scare tactics and provided us with honest feedback. Very impressive.

    1

    Charged hundreds of dollars just to change an air filter and claimed that was the problem. The HVAC still didn’t work the next day. They came back, replaced another part, charged us again, and the system STILL didn’t work.
    We had to call a different HVAC company that actually diagnosed and fixed the issue correctly—meaning we paid three times for one problem.
    Overpriced, incompetent, and unreliable. They have a reputation for being expensive, and now I understand why. Do not use this company. Avoid at all costs.

    5

    I was greatly impressed with Four Seasons when my steam boiler quit on a Sunday. A technical came quickly. The boiler needed replacing. The installation was great. The installers, Ronald and Kai worked efficiently and very hard. They were great