Reviews of local pros in Glenview, Illinois

Wow, I am thoroughly impressed. Jason was extremely professional from the start, came with all of the right equipment, wore shoe covers, laid paper down in entryway to place his equipment on, etc. It's clear Jason cares and will treat your home like his own.

We had our basement carpet and staircase runner cleaned, and I let him do his thing as I didn't want to step on the carpet while it was drying. I ended up checking things out after it dried and the quality of the work was amazing.

I've never seen such perfect vacuum lines in my entire life. Jason was super friendly too!

I will definitely be a repeat customer for any of my flooring needs and would highly recommend calling him for a quote before calling anyone else.

Great cleaning service

Good! Very clean!

best cleaning service around! very affordable and reliable.

Reliable, always on time. Good prices and great service.

They bring their own supplies. I love that they work quickly.

Hour Maid has always done a great job cleaning my home, wouldn't use anybody else.

Great local Cleaning Service, they have lowest prices on the market and friendly people working for them, highly recommend.

Great cleaning service, very trustworthy and thorough! I'm very happy and will schedule again.

Terrible cleaning. Will never use them again. I had to do my entire house all over again. What a waste of money. There was dust still, hair on the bathroom floor, they missed 2 bedrooms. HOW CAN YOU MISS 2 BEDROOMS!! UGG TERRIBLE. SO MAD!!!

The team of cleaners did an awesome job in my home. I was very impressed with the little details that they took care of and how quickly they worked. Will definitely use them again in the future!

They always do a fabulous job!! Everything is perfect when they leave! I just wish it could stay that way longer, after my four kids get home. :) I would highly recommend!

Couldn't be happier that I found them!!!!!My team comes for about 1 hour and leaves my house fresh and clean for very reasonable price! People in the office are pretty collaborative and helpful. Definitely worth a try !

I have used this cleaning service about six times and have never been disappointed. I request the "green" products (no extra charge) and the cleaning has always been thorough. The phone staff as well as the cleaning crew are very polite.

I'm using this company for 2 years every other week and my house looks spotless after about 50 minutes of cleaning. The crew of 4 hardworking, helpful ladies does good job for best price!!!!!

This was awesome service. The team of cleaners were on time, extremely friendly, and our home looks better than it did when we moved in. I could not have asked for a better experience with a maid service. I would recommend Hour Maid to anyone who is in the market for a house cleaning service.

Thank you so much for your help!! I had a crazy two weeks at work right before I had several close friends coming from out of state to visit for a week. I had no time to prepare for their arrival. I contacted your company and scheduled a cleaning. I was quite happy with the prices and more importantly with the services they provided. I will be using this company in the future.

Didn't get my full hour of cleaning. The did do an ok job of cleaning, however, they left after 45-50 minutes. My husband went out to talk to them and ask them to do the basement since there was extra time. The were talking between themselves in a different language which made him uncomfortable. Then they said it would be an extra $15 to do the basement. They did not comment on not cleaning for a full hour. He said to forget it then. When I got home from work I called them. Basically they explained it was more money to do the basement - which is fine. The issue of them leaving early went back and forth and then I was told that they came early so they actually stayed 2 minutes over. My husband said they did not come early - they arrived on time. I wanted to call them back again but he said he didn't have any way to prove that they were on time and not early. So basically, I didn't get my full hour of cleaning although I paid for a full hour. I feel I should have received a partial refund for the 15 minutes. All I can say is I wont use them again - how can you have someone in your house who you don't trust.

I have to admit that in the beginning, 1.5 years ago, the service was excellent. What I found out though is that once they get comfortable, they show up late, not stay the whole hour, not dust, find jewelry laying about that was once locked up.

Two different people working the office, the male figurine thinks he is g-d. Dates get all screwed up, he will say they are coming when a half hour later you call to make sure and all of a sudden your schedule does not exist, they are not coming etc. etc.

They change crews often and this has a bad effect! Some don't even put your sheets on your bed correctly and forget about them dusting behind bed tables etc.

Unless you want to continue this service as you have had it a long time, I would say switch now and pay for quality!!! I have always been home when they've come, and still the cleaning did not happen! In fact, there were several times the toilet and bath were not cleaned at all!

Sorry to give a bad review, but when you get bad service and lies multiple times over the phone, I would search elsewhere where the cleaners actually clean! What a concept!!

I live North of Chicago in Illinois. I'm sure there are areas where this does not happen. My 88 year old father still uses them, but he has to tell them what to do each time!

They were overcharging me for weeks, and then finally let me know by accident.

My solid opinion is DO NOT TRUST THEM!

peace.....

I hired this company last month and I was not happy with the service. They spent half hour in my basement which is empty (no furniture so not much to clean) and they still failed to un-dust some of the areas. The bathtubs were not cleaned properly either. When I told them about the bathtubs, they said this is the best they can do. I know for a fact that you need to take a brush and use some effort for some of the areas but they said they could only use a mop with bleach with no effort ! I am disappointed and will not hire them again.

I've been using this company for years and while I always found things to clean after because it's not that great, I'd still keep getting them cuz it's quick. This last time it was a waste of 110$. Right when they were there when i was about to give them the money, i noticed the toilet bowls were not cleaned well so i told them, I even wiped around the toilet seat with a toilet paper and it came out yellow. She sprayed a little and wiped them. They did not clean the whole hour. After they left I noticed nothing was cleaned much. Even dust on furniture which I actually purposely emptied on top to make it easy. The floors were not cleaned well and when I walked barefoot there was stuff on the floor and my feet turned black. The faucets look like they never cleaned them. Usually they shine. Very disappointed