Reviews of local pros in Madison, Illinois

4.8 based on 120 reviews Back to the listing
    5

    Chesney came out to fix my dryer, it was making an awful clunking noise and was in and out in no time. He also replaced my dishwasher with no hesitation and made me aware of all the things that he was doing! I 10/10 recommend him! If you need any repairs give him a call! He is super professional and down to earth!!

    5

    Chesney came to make a repair on my WASHER, he gives good advice and knowledge on appliances. I love this company. I will ALWAYS reccomend them to anyone.

    5

    Refrigerator repair was quick, prices are reasonable. Have used these gentlemen several times in the last couple of years with no complaints at all. My husband raved about our technician Chesney said he was awesome!

    5

    The ice maker went out in my refrigerator. I took it out myself to inspect and possibly repair. After no luck, I called Kierski to schedule an appointment. I sent pictures and explained the problem to the technician. He told me it would likely need a new ice maker.

    He explained that because I already removed the old one myself, it would be cheaper to order a new ice maker online and install it myself. He gave me the part number so the online order would be easy. I ordered the new one for $50 on Amazon and installed it in 5 minutes. Works perfect.

    This technician easily saved me hundreds of dollars, rather than coming out to make a quick buck off someone. I plan to use this company for any appliance repairs in the future!

    5

    After a no show from another repair company I contacted Kierski & Cox who was able to come out and fix my refrigerator in no time. I appreciate the courtesy, promptness and knowledge of problem with the refrigerator. Very friendly and professional. Give them a five star and recommend them highly. My go to repair company from now on.

    5

    He did a great job finding the problem. He was very thorough and honest. Thanks for the service. If I ever need a repair again I will definitely use them.

    5

    I contacted Kierski for assistance with an issue involving our refrigerator. They responded promptly and handled everything with exceptional customer service and professionalism. I highly recommend Kierski—they are dependable, trustworthy, and provide outstanding support for all appliance repairs.

    5

    Professional knowledgeable polite and clean. I’m so thankful and happy it was done well. Thank you

    5

    They did an outstanding job
    Very pleased with the work
    They where also very professional and respectful

    5

    As I was setting appointment with Kathy, she was sure I got the $69.99 NEW Customer/Veterans clean/tune price and $50 service credit applied to the cost of the coolant, saying they would gladly "honor" the New Customer offers, despite the 3rd week of Dailey temperatures in the high 90's and heat indexes over 105 degrees, a time people needing help would not object to their normal $110. The tech Scott, that arrived made me " feel encouraged" to ask questions regarding optimum performance of my A/C, coolant costs, and at a fair price too. I was referred to them by word of mouth and look forward to next winters furnace check. This was keeping the customer in mind while servicing the unit and will earn them my "Repeat" Business. Consider them!

    5

    Called Energy Stars late on a Sunday evening. Received call back first thing next morning. After explaining our issue was put on the schedule for that very day. Communication was smooth and received call from the kindest, most professional, experienced and extremely knowledgeable technician, Eric. He not only fixed our problem but took the time to explain how our system worked. This information was much appreciated as we moved to O’Fallon after living our entire lives in Northern California - a much different climate. Thank you Eric!

    5

    I so appreciate the time they put in doing my furnace. They were not in a rush. Every respectable and timely

    5

    We have been using the Energy Stars for several years and have complete faith and trust in their A/C and heating services....especially Eric, who is outstanding

    5

    Scott was very respectful of my schedule, arriving a bit early and doing his work efficiently. I’ve always felt that he is looking out for my best interests, never being “sold” anything. Today I needed coolant added to my air conditioner. Scott went out of his way to show me the dashboard results before and after adding the coolant, explaining what each one was measuring.

    5

    The 3 gentlemen who installed my furnace and air conditioner were professional, courteous and very knowledgeable. Great service!!!

    Today Energy Stars returned to my home to assist me in operating my newly installed Google Nest Digital Thermostat. Eric and the other gentleman were very helpful, friendly and knowledgeable. I have had NOTHING but great experiences with Energy Star. The customer service over the phone is also always beyond great! This company is AMAZING!

    5

    Eric was able to pinpoint the problem with my furnace and got it working properly. I appreciate it after a long bout with it!

    5

    Nice gentlemen, seemed to know what they were doing but of course I have to see how my new furnace operates before I comment further.
    Also they were super punctual. They were all about business and they cleaned up afterwards
    I believe and told that’s a sign of excellency. The office is so polite and professional as well. Thank you sooooo much

    5

    Could not have been happier with Energy Stars!! The workers were very professional, courteous and cleaned up any debris, after the installation.
    Also, they arrived time and completed their job in a very timely manner. The personnel at the office were very cordial and very helpful with the whole process. I highly recommend this company. Thank you so much.

    5

    Furnace was leaking, Logan came out and fixed it. He has great customer service, super nice and friendly. Very knowledgeable. He definitely takes pride in his job and does great work. He deserves a high rating and a big raise. Energy Star is a great company and everyone is always helpful and kind.

    5

    Energy Stars sent two technicians/ installers to my home to replace my antiquated/ worn out heating ,& air conditioning systems. Both technicians were professional., friendly ,and answered any questions or concerns I had.They were respectful of my home ,and they thoroughly cleaned up when the work was completed. I highly recommend Energy Stars, without hesitation, to anyone needing the services they provide. Plans are to remain an on-going customer for systems maintenance .

    5

    Everyone that I encountered was so knowledgeable about the entire process and very helpful. I called on a Friday afternoon and got an appointment to have a technician come out to diagnose the problem with my AC on Monday. Tuesday morning they were here bright and early and had my new heat pump installed and running by 1:30. I would highly recommend them.