Reviews of local pros in Madison, Illinois

The technicians were very professional, explained everything, and cleaned up behind themselves. Excellent customer service 👏!

They came to my house very professional, did there work and check to make sure it was working properly, also I love the fact that they cleans up after themselves. Love, love.love them will recommend them to everyone. Thanks! Oh I forgot I didn't have to come out of pocket

They are very informative and will never leave your side during the process. I felt comfortable and never felt I was a bother at anytime when I contacted their offices. IF I COULD GIVE 100 stars I most certainly would. There were some issues with a program ran by Ameren of which I applied. ENERGY STARS are the contractor for Amerens faulty program Energy Stars , Jason, had the work completed at no cost to me, and said he’d deal with Ameren later. This is an example of putting your customers first, going above and beyond and being committed to excellent customer service. Thank you
-homeowner of 18 yrs

Two experts from Energy Stars Heating & Cooling Company arrived at our home on Tuesday morning, precisely at 9:00 a.m. Their prompt arrival was a sign that they were they professional. They did their job, removing the old furnace and installing the new one with a limited amount of noise, no mishaps, no complaints or concerns. We were expecting a day-long job, but they were totally finished (including clean-up) by two in the afternoon! The new system works perfectly and throughout the day these two men worked like a well-oiled machine. They were very professional, extremely polite and we are 100% impressed with the final results. Our thanks to Energy Stars Heating & Cooling Company for an outstanding job and definitely our thanks to "Deontay" and "Eric" (my apologies if I spelled either name wrong). Your time, service and professionalism are very much appreciated. I definitely understand why Energy Stars Heating & Cooling Company gets such excellent reviews! Thank you so much.
And by the way, Eric stopped by to check the air conditioning unit. Like all of the other employees at Energy Stars Hearing and Cooling, Eric was polite, very professional, went above and beyond the call to explain what was right or wrong with my system and he (like all the others) is a pleasure to work with. I am so grateful to all of you at Energy Stars Heating and Cooling for the excellent service you provide. Without question, I would gladly recommend you to anyone in need of heating and cooling services. Thank you so much.

Rob was my technician today. He was prompt, informative and courteous. Excellent experience.

I am beyond satisfied with Energy Stars! They had someone out to me within 2 hours of calling and got the new unit installed 2 days later. Ive been putting off getting a new unit and then my old one finally just stopped working all together. They gave me options on what kind of unit to get and explained it in simple terms what everything was. This new unit has the house feeling the best its felt in a summer in years! They were super nice and helpful, highly recommend.

I called Wednesday evening after business and received a call Thursday morning. They were able to send someone Thursday morning. I am so grateful. Fixed the issue and my air is back running.

First of all, the technician was polite with a sense of humor! He quickly diagnosed the issue, installed the part, and the best part is that the cost was less than anticipated. To Energy Stars management: this guy's a keeper! Thank you!!

Scott was patient and professional and was the STAR in my book! Thank you Scott I needed good news today.

The work was completed in 3 hours. The guys were prompt, polite, and neat. I highly recommend this company

Extremely satisfied with my service, and I would highly recommend Energy Stars to anyone else who is also having heating and cooling issues. My repairman took their time answering my questions and repairing my issue. If I could give more stars I would.

I have had nothing but and amazing experience with Energy Star. When I call they are always on point and helpful each time. Most times I call I get and appointment right away if not it’s always within the next few days are so keep it up

Mr.Scott done a wonderful job. I’m so pleased with his mannerisms and and quick work pace. Thanks Mr.Scott thank you heating and cooling!

The 3 experts that arrived was by far a well oiled machine. They assessed the situation and tackled it with supreme precision. In minimal time. They also taken away of all the old unit too. Very humbling men and was very cordial to answer all my needless questions too. These men are such a valuable asset to energy star.
Below you will see the before and after

I have nothing but positively awesome things to say about each and everyone of the workers that came to my house as well as the ladies in the office scheduling everything. Great job one and all. Very polite and professional. I am sorry I am terrible with names but the crews that came out to my house (especially the HVAC guys) should get huge bonuses. They had alot of obstacles to work through that day and they worked non stop to get it all done. They even made a new hood for the furnace by hand. WHO DOES THAT ANY MORE???? I will tell you. These guys. Excellent work.
All the crews cleaned up after they were done .You could tell they all took pride in the jobs they were doing. THANK YOU. THANK YOU. THANK YOU.
I would give them 10 stars if I could.
I cant forget Hannah. Without her I feel none of this would have be possible.
Sincerely
Very satisfied customer...😃👍

Excellent maintenance appointment.! I have never had an HVAC rep stay as long and check out my furnace as thoroughly as this guy. This is my first year with Energy Stars but I am now a satisfied customer and will be a return customer in the future.
Also, thank you for staying in touch thru the year regarding my annual hi contracted spring and fall appointments.

Eric was efficient, quick and knowledgeable. I love energy stars and all of their workers. Such a personable experience.

Today Eric and Jordan installed a new furnace in my mother's home. They arrived on time hitting the ground running. They were extremely knowledgeable, professional, and engaging ensuring we understood their end goal. We are grateful to Energy Star and the exceptional team used to execute the job.

Thank you very much !
Jovetta Jones Woodard
W. Marie Jones home owner

Warranty replacement of faulty heat rxchanger. The guys were great. There were knowledgeable and great to work. I’ll be switching my service contract to Energy Star next year.

Very professional and explanatory employees. They came in and got the job done with ease. They were willing to go above and beyond to seal additional air leaks to ensure my furnace was working at full compacity. The time and effort they put in to level and make sure they had correct measurements was amazing. They tested my system for efficiency and I am happily satisfied with the services provided!

I had two young men come to do work on my heating and cooling. They both were very professional. They worked hard and cleaned up after themselves. They explained everything to me thoroughly before they left and left a good contact number if any problems. Very kind, caring and 5 star service! 🌟