Reviews of local pros in Madison, Illinois

Caleb did some work around and outside my house, but after I paid and tipped. I discovered a small area outside wasn't finished. I texted immediately, he said he couldn't come back, but would come next day. I waited all day, and finally called in late afternoon to see if he was still coming. He said Yes....darkness fell and he still hadn't shown up. Good communication and integrity are very important when dealing with the public...shows you value them as your customer, and respect their time. Unfortunately I won't use Them again, and certainly won't Tip again.

Broke down heading back to Iowa from Tennessee. Called them and yes they were very good about coming to where my car was and to check it out. They diagnosed the issue and said it was my control arm and sway bar link on the passenger side. I asked if they could did the work that day. Caleb said he would go get the parts and come back. It took him 6 hours to do that. When he finally came back and did the job, he only worked on the car for maybe an hour. I took it for a test drive and the sound/issue with the car was still happening. He then opened the hood of the car and said it was the strut mount. Why didn't he just do that to begin with?! So he said we would make it back to Des Moines ( we were still 256 miles away). Well we didn't make it home, we had to stop in Missouri for a night and then had Midas look at it. Felt like he wasted my time and money, honestly I don't know if he even put the new parts on the car, but was sure quick to accept payment! I would suggest not calling this place!

Although there were a couple of extenuating circumstances involved, Caleb rolled with them; arrived when he said he would, did outstanding work. I absolutely would use him again.

i had my driver side exterior door handle replaced ..he answered questions quickly ...was easy to pick the time for the repair ..came prepared did the work well and quickly:) ..i would recomend caleb any time you have a need for help ..easy going and hard worker :) i will use his service again :)

The mechanic got the job done and also did a phenomenal job... highly recommend them.

Amazing Service , this Contractor has the right touch, very professional , easy to talk with open to suggestions, and knows his stuff... Amazing value for service, before you search the Internet and pay some big over the top company that treats you like a number , please get a quote from Jones & Family, you won't be disappointed

Kory L May
Fairview Heights , IL

I had to mount a TV on a very complicated wall to hang one and Caleb came and worked his magic. It was a last minute request and he was able to accommodate and fix the issue. I would recommend their services 100%.

Caleb responded quickly, gave a good price & came to my house on the weekend to replace my starter...when it was hot as hades! He represents the kind of small businesses I want to support.

Fair and accurate price. Quick and punctual service.
Same hours quote and stays in touch. May need to be open to accept digital payments like Apple Pay, Venmo, zelle. Etc

Very respectful and polite. Came out when I was in a pinch on a Sunday and repaired my vehicle without any problems. Would recommend and use again !

Fast response and affordable pricing. Work I requested was unfortunately outside the scope of what I thought was needed to fix the problem. Caleb was friendly, responsible, and straightforward about what it would take to make the repair.

They did an amazing job hanging our large picture and our outdoor ring cameras. Everything was perfectly done and they were very respectful! Will for sure use them again!

Had a broken bed and the person who came was quick, came prepared, and did a great job. He also came out the same day I contacted the company. Highly recommend